CClinicalTrials.gg
WithdrawnNCT03088774Updated Jan 27, 2021

Comparing Satisfaction With a Participatory Driven Web-application and a Standard Website

An interventional study of Information material in Low Back Pain, sponsored by Aalborg University Hospital. Withdrawn. Open to participants aged 18 Years and older. Per ClinicalTrials.gov, last updated 2021-01-27.

Sponsored by Aalborg University Hospital · Not applicable, Interventional, and Treatment

Why this study was withdrawn
The primary trial was stopped. Since, a feasibility study showed that recruitment was not feasible. We obtain a recruitment rate of 15 %.
Phase
Not applicable
Study type
Interventional
Enrollment
0
Allocation
Randomized
Ages
18 Years and older
Sex
All
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Study summary

This project studies the effects of involving patients in the development of a web-application.

Read the detailed description

The point-prevalence of low back pain (LBP) has been estimated to 9.4 % and LBP is in many countries the most frequent reason to consult a general practitioner. However, general practitioners are under pressure with increasing workloads. The increasing number of patients and the typical 10-15 minutes of available time for each patient are challenging the provision of sufficient information and advice. According to international guidelines information and advice are recommended for every patient with LBP, therefore, new methods to support general practitioners (GPs) are very much needed. Online technologies give new opportunities to extend the treatment. Furthermore, involving patients with LBP in the development of online information material may produce more user friendly content and design and thereby increasing patients' acceptance and usage. Thus, optimizing clinical outcome. This project will study patients' satisfaction and clinical outcomes of a web-application for patients with LBP consulted in general practice compared to best existing technology (the Patient Handbook).

02

Conditions studied

  • Low Back Pain

Keywords

  • Low back pain
03

In context

Back Pain

2,373 studies on the registry are indexed under Back Pain; 284 are open to participants now.

Browse Back Pain studies →

Lead sponsor

Aalborg University Hospital is the lead sponsor of 195 studies on the registry; 39 are open to participants now.

Counted across the registry records on this site, refreshed daily.

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Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  • Contacting general practice with low back pain

Exclusion criteria

Exclusion Criteria:

  • Spinal stenosis
  • Spine fractures
  • Cauda equina syndrome
  • Spinal malignancy
  • Osteoporosis
  • Spondyloarthritis
  • Without Danish reading skills
  • Without internet access
  • Pregnant women
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Study design

Phase
Not applicable
Primary purpose
Treatment
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Triple (Care provider, Investigator, Outcomes assessor)
Enrollment
0 participants (actual)

Study arms

  • Experimental
    New web-application

    Information material developed in a participatory design together with patients.

    Other: Information material

  • Experimental
    Patient Handbook

    Public available information.

    Other: Information material

Interventions

  • OtherInformation material

    Online web-application developed together with patients with low back pain

06

What researchers measure

Primary outcomes

  1. General satisfaction

    The question: 'how likely is it that you would recommend this web-application to a friend or colleague?' will be applied to measure satisfaction. The patients will be asked to choose between 11 boxes displayed on a horizontal line (10-0 Points, higher score indicating more satisfaction). The scales will be labelled to the left at 10 (extremely likely) and at the right side as 0 (not at all likely). It is only possible to tick off one box, if the patient change decision while filling in the online questionnaire, another box can be ticked off and the first choice will automatically delete. Responses of 10-9 are grouped as 'satisfied' of the web-application and patients replying 8-0 will be grouped as 'not satisfied'. The proportion of patients being satisfied after 12 weeks is the primary analysis. The proportion of patients being satisfied after 1, 2, 4, and 8 weeks will be carried out as secondary analyses.

    Time frame: 12 weeks

Secondary outcomes

  1. Functional improvement

    Roland Morris functional disability score (RMDQ, the Patrick version, 0-23 points)

    Time frame: 12 weeks

  2. Pain intensity

    Numerical pain rating of current pain (0-10 Points, rating from 'no pain' to 'maximal pain' )

    Time frame: 1, 2, 4, 8, and 12 weeks

  3. Improvement in self-rated health

    EQ-5D-5L (EuroQol - 5 Diminsions - 5 Levels)

    Time frame: 12 weeks

  4. Employment status

    Self reported current employment status (yes/no)

    Time frame: 12 weeks

  5. Sick leave

    Self reported number of hours of sick leave during the study

    Time frame: 12 weeks

  6. Contacts to general practice

    Self reported number of general practice contacts since study inclusion

    Time frame: 12 weeks

  7. Contacts to primary care physiotherapists

    Self reported number of physiotherapy contacts since study inclusion

    Time frame: 12 weeks

  8. Contacts to primary care chiropractors

    Self reported number of chiropractor contacts since study inclusion

    Time frame: 12 weeks

  9. Contacts to secondary care

    Contact to secondary care because of low back pain during the study (yes/no)

    Time frame: 12 weeks

  10. Cost utility analysis

    A analysis comparing the intervention group with the control group from a healthcare perspective. Including primary care costs such as public paid costs for GP contacts, physiotherapy services, and chiropractic services. Quality adjusted life years (QALYs) will be applied as measure of effect based on EQ-5D-5L. We will not include costs for developing and maintaining the new technology or other protocol driven costs. Based on the relative short time-horizon costs and effects will not be discounted.

    Time frame: 12 weeks

  11. Specific satisfaction

    For further exploration of reasons for the primary outcome we include a question regarding the general satisfaction with the web-application (10-0) and detailed questions/items regarding satisfaction with design (very, some, little, none), satisfaction with customisation (very, some, little, none ), satisfaction with usability (very, some, little, none ), satisfaction with readability (very, some, little, none), and satisfaction with credibility (very, some, little, none). It is only possible to tick off one box to each item, if the patient change decision while filling in the online questionnaire, another box can be ticked off and the first choice will automatically delete. Furthermore, these items will be validated against the primary outcome.

    Time frame: 1, 2, 4, 8, and 12 weeks

07

Study locations

No study locations are listed for this record.

08

References and documents

Publications

  • Riis A, Rathleff MS, Hartvigsen J, Thomsen JL, Afzali T, Jensen MB. Feasibility study on recruitment in general practice for a low back pain online information study (part of the ADVIN Back Trial). BMC Res Notes. 2020 Jan 10;13(1):24. doi: 10.1186/s13104-020-4894-8. PubMed 31924258 ↗
  • Riis A, Hartvigsen J, Rathleff MS, Afzali T, Jensen MB. Comparing satisfaction with a participatory driven web-application and a standard website for patients with low back pain: a study protocol for a randomised controlled trial (part of the ADVIN Back Trial). Trials. 2018 Jul 25;19(1):399. doi: 10.1186/s13063-018-2795-0. PubMed 30045749 ↗

Individual participant data

Plan to share: No

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Jan 27, 2021, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT03088774
Lead sponsor
Aalborg University Hospital
Collaborators
The Novo Nordic Foundation, The Danish Rheumatism Association
Responsible party
Allan Riis (Post doc, Aalborg University Hospital) — Principal investigator
First posted
Mar 23, 2017
Start date
Jan 25, 2021
Primary completion
Jan 25, 2021
Completion
Jan 25, 2021
Last update
Jan 27, 2021

Study contacts

Allan Riis, PhD
principal investigator · Research unit for General Practice in Aalborg, Denmark

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is withdrawn, as verified in Jan 2021. You cannot join it, but the record below documents what was studied.

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