ClinicalTrials.gg
Not yet recruitingNCT06963970PATHUpdated Oct 22, 2026

Using Community Health Workers to Support Rural Care Partners of Seriously Ill Older Veterans

An interventional study of Remote Community Health Worker support in Dementia, Cancer and Renal Disease, sponsored by VA Office of Research and Development. Not yet recruiting at 1 site in United States. Open to participants aged 18 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2026-10-22.

Sponsored by VA Office of Research and Development · Not applicable, Interventional, and Supportive care

Updated Oct 22, 2026Primary completion movedStudy completion moved+1 moreGo to Updates ↓
Phase
Not applicable
Study type
Interventional
Enrollment
480
Allocation
Randomized
Ages
18 Years and older
Sex
All
01

Study summary

The investigators aim to support care partner's well-being and satisfaction with VA care and decrease their work burden by offering extra support from a trained Community Health Worker who will help connect the care partner to helpful resources in their communities and in the VA. The investigators also hope to help Veterans well-being and satisfaction with VA care by supporting their care partner more sufficiently allowing the care partner to focus on caregiving tasks.

Read the detailed description

Aim 1: Determine CSNAV effectiveness in increasing rural Veterans' well-being, reducing rural care partner burden, and increasing rural care partner/Veteran satisfaction with VA care in the intervention group compared with the usual care. The investigators will apply a 6-month intervention in a randomized control trial over 27 months. Primary Outcome: (H1) Care partners randomized to intervention group will have lower mean Zarit-12 burden scores at 6 months compared to the control group. Secondary Outcomes: (H2) Care partners and Veterans randomized to the intervention group will have higher mean CAHPS Global Satisfaction scores at 6 months compared to the control group. (H3) Veterans randomized to the intervention group will have higher mean Warwick Edinburgh Mental Well-Being Scale scores at 6 months compared to the control group.

Aim 2: Following intervention, the investigators explore Veterans' and care partners' experience of CHWs as a mode of VA support using semi-structured interviews. The investigators then facilitate Delphi Method sessions with the Community Advisory Board plus study Veterans/care partners, CHWs, and key operational partners to examine Aims 1 \& 2 data for intervention improvements and implementation planning using updated CFIR.

Aim 3: Conduct budget impact analysis from the VA perspective to evaluate cost-drivers and assess feasibility to inform adaptation and implementation of the intervention within a VA regional network.

02

Conditions studied

  • Dementia
  • Cancer
  • Renal Disease
  • Obstructive Pulmonary Disease
03

In context

Dementia

2,372 studies on the registry are indexed under Dementia; 574 are open to participants now.

This study's planned enrollment of 480 is above the median of 90 across 1,758 interventional studies indexed under Dementia.

Browse Dementia studies →

Lead sponsor

VA Office of Research and Development is the lead sponsor of 1,771 studies on the registry; 392 are open to participants now.

Of its 213 completed or terminated interventional studies of FDA-regulated products, 185 (87%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

The criteria were revised on the registry on Oct 22, 2026. See what changed

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes

Go through the criteria one by one — yes, no or not sure — and take the list to your doctor or the study team. Kept in this browser only.

Inclusion criteria

Care Partner Inclusion Criteria

  • A relative, friend, or partner (18 years of age) with whom Veteran patient has a personal relationship who assists Veteran regularly with care and/or care coordination as defined under "Veterans" below
  • Can live with or separately from the Veteran; able to communicate in English by phone

Veteran Inclusion Criteria Receiving VA care at HSA 2.1 (North Carolina and Virginia) (at least 2 encounters in past year, has a PACT/primary care provider)

  • Residing in a rural area based on RUCA Rural Urban Commuting Codes
  • Diagnosed with Congestive Heart Failure, , cancer, dementia, or End-Stage Renal Disease.
  • Requires assistance with at least one activities of daily living (ADLs) or instrumental activities of daily living (IADL)
  • 65 years old or older and able to communicate in English by phone (for assessments)

Exclusion criteria

Exclusion Criteria:

Care partner Exclusion Criteria

-Enrolled in Caregiver Support Program (CSP)

Veteran Exclusion Criteria

  • Flag or social work note indicating suspected Caregiver abuse
  • Unable to communicate in English by phone for assessments
Terms in these criteria, in plain language(1)

Underlined terms in the criteria open these too. Explained by clinicaltrials.gg, not part of the registry record. The study team decides who can take part.

COPD

Chronic obstructive pulmonary disease: long-term lung disease that makes it hard to breathe out, including emphysema and chronic bronchitis.

05

Study design

Phase
Not applicable
Primary purpose
Supportive care
Allocation
Randomized
Intervention model
Parallel assignment
Masking
None (open label)
Enrollment
480 participants (estimated)

Study arms

  • Experimental
    Community Health Worker support

    Additional weekly remote support of care partner using a trained/certified community health worker

    Other: Remote Community Health Worker support

  • No intervention
    Regular support

    Regular care

Interventions

  • OtherRemote Community Health Worker support

    Trained/certified community health worker supporting care partner remotely

06

What researchers measure

Primary outcomes

  1. Zarit-12 Cargiver Burden Interview

    Care partners randomized to intervention will have lower mean Zarit-12 scores at 6 months compared to the control group. Each question is scored on a five-point Likert scale from 0 to 4, with higher scores representing a greater feeling of burden. The total ZBI-12 score is the summation of 12 items, with a total score range from 0 to 484. Higher indicates more burden. A cut-off score of 13 points on the ZBI-12 is suggested for screening burden in community-dwelling older caregivers, but should not be assumed as normative data. 5 categories: health, psychological well-being, finances, social life, relationship with impaired person. 12 item, α=0.88-0.91

    Time frame: baseline and 6 months

Secondary outcomes

  1. 1-item CAHPS Global Satisfaction Measure

    Care partners and Veterans randomized to intervention will have higher mean 1-item CAHPS Global Satisfaction scores at 6 months compared to the control group. Scale of 0 to 10 to measure respondents' overall assessments of a provider, care, and/or healthcare organization. Higher score means a more satisfied.

    Time frame: baseline and 6 months

  2. Warwick Edinburgh Mental Well-Being Scale

    Veterans randomized to intervention will have higher mean Warwick Edinburgh Mental Well-Being Scale scores at 6 months compared to the control group. 14 item scale (scored 1-5) of mental well-being covering subjective well-being and psychological functioning, in which all items are worded positively and address aspects of positive mental health. The minimum scale score is 14 and the maximum is 70, higher is more positive well-being. α=0.89-0.91

    Time frame: baseline and 6 months

  3. Connection Measure

    1. At baseline and 6 months. "When I need services at the VA, I was connected to those services" Strongly Agree-Agree-Disagree-Strongly Disagree Scale o At 6 months only: In what ways has connecting to services at VA changed for you since the beginning of the study? Open-ended response 2. At baseline and 6 months. "When I need services in my community, I was connected to those services" Strongly Agree-Agree-Disagree-Strongly Disagree Scale * At 6 months only: In what ways has connecting to services in the community changed for you since the beginning of the study? Open-ended response

    Time frame: baseline and 6 months

07

Study locations

1 site
08

References and documents

Individual participant data

Plan to share: No

No publications or documents are linked to this record.

09

Timeline

1 registry update since Sep 25, 2026
ElapsedEstimatedEstimated, not yet reachedDate before it movedWhere the date was before it movedSimilar studies: half by the dot; the band is the middle halfHalf of similar studies reached it by the dot; the band is the middle half, from a quarter to three quarters

Start is estimated for Nov 2026; primary completion for Dec 2028, 25 months later.

Of 855 non-industry interventional studies with no phase under Dementia, half reached primary completion within 25 months of starting (the median), counting those still running; a quarter within 11 and three quarters within 44. This study's planned 25 months is close to that.

Counting every sponsor, half of 901 studies reached it within 25 months; a quarter within 11 and three quarters within 43.

Since we started tracking on Sep 25, 2026, the dates moved once, on Oct 22, 2026: primary completion Apr 2028 → Dec 2028 and completion Sep 2028 → Sep 2029.

Earlier changes are on the record history on ClinicalTrials.gov ↗

How these figures are worked out, and which studies are left out of them.

Registered
May 1, 2025
First posted
May 9, 2025
StartEst.
Nov 2, 2026
Primary completionEst.
Dec 30, 2028was Apr 2028
CompletionEst.
Sep 30, 2029was Sep 2028
Last update
Oct 22, 2026
What these dates mean
Start.
When the first participant enrolled; while estimated, when the study expects to open to recruitment.
Primary completion.
When the last participant was examined or treated to collect data for the study's main question, its primary outcome. A study that stopped early gives the date its data collection stopped.
Completion.
When the last participant's last visit took place, for every outcome, secondary ones and side effects included: the end of the study. Often later than primary completion, sometimes the same day.
Actual and Est.
Actual means the registry says the date has happened. Est. (estimated) is a date the sponsor plans or expects. It can still move, and the sponsor is expected to change it to actual once it has passed.
Primary completion
Apr 3, 2028→Dec 30, 2028
Oct 22, 2026
Study completion
Sep 30, 2028→Sep 30, 2029
Oct 22, 2026
Eligibility
3 inclusion criteria edited, 1 added, 3 removed; 2 exclusion criteria added
What changed in the criteria
Inclusion criteria
  • RemovedVeteran Inclusion Criteria
  • RemovedReceiving care at Durham, Asheville, and Richmond VA Health Systems (e.g., at least 2 outpatient visits in past year; has a primary provider) and residing in a rural area.
  • AddedVeteran Inclusion Criteria Receiving VA care at HSA 2.1 (North Carolina and Virginia) (at least 2 encounters in past year, has a PACT/primary care provider)
  • EditedResiding in a rural area based on RUCC orRUCA Rural- Urban ContinuumCommuting Codes 83
  • RemovedMust be enrolled in Caregiver Support Program (CSP) Program of General Caregiver Support Services
  • EditedRequires assistance with at least one Activitiesactivities of daily living (ADLs) (i.e., walking, feeding, toileting, transferring, bathing, or dressing) or Instrumentalinstrumental activities of daily living (IADL) (i.e., transport, medication, financial management, shopping, or meal preparation)
  • Edited5065 years old or older and able to communicate in English by phone (for assessments)
Exclusion criteria
  • AddedCare partner Exclusion Criteria
  • Added-Enrolled in Caregiver Support Program (CSP)
Oct 22, 2026
Show all 1 update
  1. Oct 22, 2026
    Primary completion Apr 3, 2028→Dec 30, 2028
    Study completion Sep 30, 2028→Sep 30, 2029
    Eligibility 3 inclusion criteria edited, 1 added, 3 removed; 2 exclusion criteria added
    What changed in the criteria
    Inclusion criteria
    • RemovedVeteran Inclusion Criteria
    • RemovedReceiving care at Durham, Asheville, and Richmond VA Health Systems (e.g., at least 2 outpatient visits in past year; has a primary provider) and residing in a rural area.
    • AddedVeteran Inclusion Criteria Receiving VA care at HSA 2.1 (North Carolina and Virginia) (at least 2 encounters in past year, has a PACT/primary care provider)
    • EditedResiding in a rural area based on RUCC orRUCA Rural- Urban ContinuumCommuting Codes 83
    • RemovedMust be enrolled in Caregiver Support Program (CSP) Program of General Caregiver Support Services
    • EditedRequires assistance with at least one Activitiesactivities of daily living (ADLs) (i.e., walking, feeding, toileting, transferring, bathing, or dressing) or Instrumentalinstrumental activities of daily living (IADL) (i.e., transport, medication, financial management, shopping, or meal preparation)
    • Edited5065 years old or older and able to communicate in English by phone (for assessments)
    Exclusion criteria
    • AddedCare partner Exclusion Criteria
    • Added-Enrolled in Caregiver Support Program (CSP)
    + 4 other changes: identifiers, verification date, description and design details

From the registry record's own update history. This site started tracking changes on Sep 25, 2026; for anything earlier, see the record history on ClinicalTrials.gov ↗

10

Registry details

Key details

Study ID
NCT06963970
Collaborators
Durham VA Medical Center
Responsible party
Sponsor
First posted
May 9, 2025
Start date
Nov 2, 2026 (estimated)
Primary completion
Dec 30, 2028 (estimated)
Completion
Sep 30, 2029 (estimated)
Last update
Oct 22, 2026

Study contacts

Jennifer B Zervakis, PhD
Contact
jennifer.zervakis@va.gov
(919) 286-0411 ext. 176174
Nathan A Boucher, DrPH
Contact
nathan.boucher@va.gov
(919) 286-0411 ext. 177764
Nathan A Boucher, DrPH
principal investigator · Durham VA Medical Center, Durham, NC

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is not yet recruiting, as verified in Oct 2026. You cannot join it, but the record below documents what was studied.

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