ClinicalTrials.gg
RecruitingNCT04988009Updated Sep 14, 2026

Patient Perceptions Around Quality of Care Through Telemedicine in Neuro-Oncology

An observational study in Central Nervous System Neoplasm, Leptomeningeal Neoplasm and Metastatic Malignant Neoplasm in the Brain, sponsored by M.D. Anderson Cancer Center. Recruiting at 1 site in United States. Open to participants aged 18 Years and older. Per ClinicalTrials.gov, last updated 2026-09-14.

Sponsored by M.D. Anderson Cancer Center · Observational

From the registry’s dates

  • Started Aug 2020; still recruiting 6 years 2 months later.
Study type
Observational
Model
Cohort
Time perspective
Prospective
Enrollment
200
Ages
18 Years and older
Sex
All
01

Study summary

This study evaluates patient perceptions around quality of care through telemedicine in neuro-oncology. Studying questionnaires related to perceptions quality of care through telemedicine in patients with brain cancer may help doctors to improve the delivery of care through this modality.

Read the detailed description

PRIMARY OBJECTIVE:

I. To evaluate the patient-perceived quality of care by group (telemedicine versus in-person visits) in patients with central nervous system (CNS) cancer.

SECONDARY OBJECTIVES:

I. To characterize the visits provided by telemedicine compared to those in-person.

II. To contrast the average time spent on telemedicine visits compared to in-person visits, and the delay between visit order placement and visit occurring.

III. To evaluate the domains of patient care addressed on a telemedicine visit versus in-person visit per documentation, including (1) treatment planning, (2) symptom burden, (3) goals of care.

IV. To evaluate frequency of acute care sought (through emergency room or urgent care clinic) within 30 days of encounter in telemedicine visit versus (vs) in-person visit.

V. The impact of patient and clinical characteristics on perceived quality of care in the context of covariate-adjusted modeling.

OUTLINE:

Patients complete a survey related to their perceived quality of care via telephone and have their medical chart reviewed prospectively.

02

Conditions studied

  • Central Nervous System Neoplasm
  • Leptomeningeal Neoplasm
  • Metastatic Malignant Neoplasm in the Brain
  • Primary Brain Neoplasm
03

In context

Central Nervous System Neoplasms

699 studies on the registry are indexed under Central Nervous System Neoplasms; 66 are open to participants now.

This study's planned enrollment of 200 is above the median of 118 across 90 observational studies indexed under Central Nervous System Neoplasms.

Browse Central Nervous System Neoplasms studies →

Lead sponsor

M.D. Anderson Cancer Center is the lead sponsor of 3,047 studies on the registry; 578 are open to participants now.

Of its 612 completed or terminated interventional studies of FDA-regulated products, 409 (67%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
No
Sampling method
Non-probability sample

Study population

Patients with encounters at the Brain and Spine Center between 4/20/2020 and either (1) 8/30/2020 or (2) date that the state of emergency secondary to the COVID-19 pandemic is declared terminated in the United States of America- whichever date is earlier

Go through the criteria one by one — yes, no or not sure — and take the list to your doctor or the study team. Kept in this browser only.

Inclusion criteria

  • Patients with a CNS tumors: this includes patients with primary brain tumors, , and
  • Established patients with a follow up encounter with Neuro-Oncology at the Brain and Spine Center at the University of Texas MD Anderson Cancer Center; this encounter can be

    • An in-person visit
    • A telemedicine appointment

Exclusion criteria

Exclusion Criteria:

  • Encounter occurred with the assistance of official language translation support
  • Patients with telephone encounters (without interactive video)
  • New patient or consult visits
  • Neither patient nor caregiver present during the visit are available or able to answer survey questions
Terms in these criteria, in plain language(2)

Underlined terms in the criteria open these too. Explained by clinicaltrials.gg, not part of the registry record. The study team decides who can take part.

Brain metastases

Cancer deposits in the brain from a cancer that started elsewhere in the body (CNS metastases include the spinal cord).

Studies differ: some leave out any brain metastases, some accept ones treated and stable for some weeks. Check what this study allows.

Leptomeningeal disease

Cancer that has spread to the leptomeninges, the thin layers covering the brain and spinal cord, and the fluid between them. It is not the same as brain metastases.

Criteria often treat it separately, and many studies leave it out even where treated brain metastases are allowed.

05

Study design

Observational model
Cohort
Time perspective
Prospective
Enrollment
200 participants (estimated)

Groups and cohorts

  • Observational (survey, medical chart review)

    Patients complete a survey related to their perceived quality of care via telephone and have their medical chart reviewed prospectively.

    Other: Electronic Health Record Review · Other: Survey Administration

Interventions

  • OtherElectronic Health Record Review

    Review of medical chart

  • OtherSurvey Administration

    Complete survey

06

What researchers measure

Primary outcomes

  1. Survey response to question 6 of the quality of care survey ("I felt I received good medical care during this encounter")

    Survey responses will be summarized by ordinal category as counts with percentages, separately by group. Will separately estimate the proportion of each ordinal level of each group with 95% confidence interval.

    Time frame: through study completion, an average of 1 year

Secondary outcomes

  1. Quality of Care Survey

    Will separately estimate the proportion of each ordinal level of each group with 95% confidence interval.

    Time frame: through study completion, an average of 1 year

  2. Patients and clinical characteristics

    Differences between groups will be assessed by 2-sample 2-sided t-test and Mann-Whitney test, Fisher's exact test, or chi-square test.

    Time frame: Baseline

  3. Interactive time spent during visit

    Will be summarized by group per mean, median, standard deviation, and range. Differences between groups will be assessed by t-test and Mann-Whitney test.

    Time frame: through study completion, an average of 1 year

  4. Time from visit order placement to visit occurring

    Will be summarized by group per mean, median, standard deviation, and range. Differences between groups will be assessed by t-test and Mann-Whitney test.

    Time frame: through study completion, an average of 1 year

  5. Domains of patient care addressed during a visit, including treatment planning, symptom burden, and goals of care

    Will be summarized as counts with percentages by group. Differences between groups will be assessed by chi-square test.

    Time frame: through study completion, an average of 1 year

  6. Incidence of acute care sought (through emergency room or urgent care clinic)

    Will be summarized as counts with percentages by group. Differences between groups will be provisionally assessed by Fisher's exact test.

    Time frame: Within 30 days of encounter

07

Study locations

1 of 1 sites recruiting
08

References and documents

09

Timeline

Tracking since Sep 25, 2026
ElapsedEstimatedEstimated, not yet reachedSimilar studies: half by the dot; the band is the middle halfHalf of similar studies reached it by the dot; the band is the middle half, from a quarter to three quarters

Started Aug 2020 (actual). Primary completion is estimated for Dec 2026, 76 months after the start.

Of 39 observational studies under Central Nervous System Neoplasms, half reached primary completion within 92 months of starting (the median), counting those still running; a quarter within 41. This study's planned 76 months is below that.

How these figures are worked out, and which studies are left out of them.

Registered
Oct 7, 2020
First posted
Aug 3, 2021
StartActual
Aug 20, 2020
Primary completionEst.
Dec 31, 2026
CompletionEst.
Dec 31, 2026
Last update
Sep 14, 2026
What these dates mean
Start.
When the first participant enrolled; while estimated, when the study expects to open to recruitment.
Primary completion.
When the last participant was examined or treated to collect data for the study's main question, its primary outcome. A study that stopped early gives the date its data collection stopped.
Completion.
When the last participant's last visit took place, for every outcome, secondary ones and side effects included: the end of the study. Often later than primary completion, sometimes the same day.
Actual and Est.
Actual means the registry says the date has happened. Est. (estimated) is a date the sponsor plans or expects. It can still move, and the sponsor is expected to change it to actual once it has passed.
No changes since tracking began. The registry record was last updated on Sep 14, 2026, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT04988009
Responsible party
Sponsor
First posted
Aug 3, 2021
Start date
Aug 20, 2020
Primary completion
Dec 31, 2026 (estimated)
Completion
Dec 31, 2026 (estimated)
Last update
Sep 14, 2026

Study contacts

Barbara J O'Brien, MD
Contact
bjobrien@mdanderson.org
713-794-4380
Barbara J O'Brien, MD
principal investigator · M.D. Anderson Cancer Center

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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