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Status unknownNCT03906747EMPOWERUpdated Apr 13, 2022

End-of-Life Management Protocol Offered Within Emergency Room: a Multicentre Study (EMPOWER)

An observational study in Palliative Care, Emergency Department and Cost Effectiveness, sponsored by National University Hospital, Singapore. Status unknown at 3 sites in Singapore. Open to participants aged 21 Years and older. Per ClinicalTrials.gov, last updated 2022-04-13.

Sponsored by National University Hospital, Singapore · Observational

The sponsor has not verified this record recently (last verified Mar 2022), so the status shown — last known as Active, not recruiting — may be out of date.
Study type
Observational
Model
Cohort
Time perspective
Prospective
Enrollment
900
Ages
21 Years and older
Sex
All
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Study summary

End-of-life (EOL) care has garnered increasing recognition and acceptance in the field of emergency medicine. Some emergency departments (EDs) in Singapore have instituted or plan to institute EOL care as part of the workflow. However, the EOL protocols are not standardised across all these EDs. The adherence to and quality of EOL care have not been formally measured in all institutions. Hence, gaps to improve the quality of care have yet to be determined.

The aims are to systematically measure the current quality of EOL care in three Singapore hospital EDs and identify the quality gaps; formulate interventions to address these gaps and implement the improved EOL care; and measure the improvement post-implementation. The investigators hypothesise that the current quality of EOL care in three EDs is suboptimal and the interventions planned will improve the quality of care provided.

The study team plans to conduct an interrupted time series study to detect whether the interventions have an effect significantly greater than any underlying trend over time. The quality of care indicators to be measured are timely identification of patients who require EOL care, adequacy of symptom control based on compliance to prescriptions, opportunities to discuss and develop an individualised care plan, perceived quality of care by healthcare providers and next-of-kin, and cost effectiveness. Planned interventions include refining the protocol with collaboration of content experts in palliative care, education and training of healthcare providers, and addressing specific gaps identified to improve cost effectiveness. The results of this study will form the standardisation and foundation for establishing the national benchmark for quality of EOL care in Singapore EDs.

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Conditions studied

  • Palliative Care
  • Emergency Department
  • Cost Effectiveness
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In context

Emergencies

1,692 studies on the registry are indexed under Emergencies; 333 are open to participants now.

This study's planned enrollment of 900 is above the median of 353 across 714 observational studies indexed under Emergencies.

Browse Emergencies studies →

Lead sponsor

National University Hospital, Singapore is the lead sponsor of 444 studies on the registry; 96 are open to participants now.

Counted across the registry records on this site, refreshed daily.

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Who can participate

Ages eligible
21 Years and older
Sexes eligible
All
Accepts healthy volunteers
No
Sampling method
Probability sample

Study population

Patients attending the emergency department at their end-of-life phase, relatives of such patients and healthcare workers involved with care

Inclusion criteria

  • Actively dying patient or high likelihood of mortality within 48 hours
  • Family accepts that the goals of care are provision of comfort, symptom relief and respect of dignity
  • Patient is not a candidate for cardiopulmonary resuscitation, endotracheal intubation or transfer to the intensive care unit
  • Family members want to stay by patient's bedside
  • Any of the life-limiting conditions such as chronic frailty with poor functional state and limited reversibility (Karnofski Performance Scale \<40%), chronic severe illness with poor prognosis, or other deteriorating conditions and at risk of dying with complications that are not reversible, as subject to the treating clinician's judgment

Exclusion criteria

Exclusion Criteria:

  • Vulnerable population e.g. prisoners, pregnant women
  • Patients, relatives or staff who refused to participate
  • Patients who have been recruited, or had declined participation, in the previous ED attendance(s)
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Study design

Observational model
Cohort
Time perspective
Prospective
Enrollment
900 participants (estimated)
Patient registry
No

Groups and cohorts

  • Patients

    Patients at their end-of-life (EOL) phase attending the emergency department

    Other: Review of medical records

  • Family members and next-of-kin of (EOL) patients

    Family members and next-of-kin of EOL patients in the emergency department

    Other: Interviews, questionnaire and focused group discussions

  • Healthcare workers

    Comprised of doctors in the emergency department, nurses and general practitioners

    Other: Interviews, questionnaire and focused group discussions

Interventions

  • OtherInterviews, questionnaire and focused group discussions

    To determine the effectiveness of the quality of care as perceived by relatives, we will perform a survey during the ED stay, with the next-of-kin to patients who was on the EOL pathway using a questionnaire developed for ED settings. The questionnaire will be administered by the research assistant face-to-face in the emergency department to assess the quality of care and the level of support provided to patients and their families in the last days of life. We will also determine the level of staff's knowledge and perception of the EOL care using a locally-designed self-administered anonymous survey. A focus group discussion (FGD) will be formed in each hospital to identify the gaps to the current EOL care by structured questionnaire. The group will also make recommendations to improve the quality of the EOL care. There will be separate FGD for: (i) healthcare professionals (ii) family members and (iii) general practitioners who will care for the patient if terminally discharged.

  • OtherReview of medical records

    Electronic medical records will be reviewed to collect the following data: 1. Proportion of patients who fits criteria of EOL who died within 48 hours; 2. Proportion of patients on EOL pathway who have documentation that patient and/or family are given opportunities to discuss an individualised care plan; 3. Proportion of patients on EOL pathway who have documentation of an individualised care plan that is followed; 4. Proportion of patients on EOL pathway who have symptoms who are prescribed with medicines with individualised indications for use, dosage and route of administration

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What researchers measure

Primary outcomes

  1. Mortality rate within 48 hours of hospital admission

    Proportion of patients who fits criteria of EOL who died within 48 hours (patient centred)

    Time frame: 26 months

  2. Satisfaction assessed by Care of the Dying Evaluation (CODE) questionnaire

    Proportion of next-of-kin who perceived that they were adequately supported (family centred)

    Time frame: 26 months

  3. Satisfaction of healthcare workers with care rendered assessed by a staff survey

    Level of satisfaction of with the overall quality of end of life care provision by doctors at ED

    Time frame: 26 months

Secondary outcomes

  1. Proportion of patients in EOL pathway who have documentation of an individualised care plan, and symptoms who are prescribed with appropriate medicine

    Proportion of patients in EOL pathway who have documentation of an individualised care plan, and symptoms who are prescribed with appropriate medicine

    Time frame: 26 months

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Study locations

3 sites
  • National University Hospital
    Singapore, 119074, Singapore
  • Changi General Hospital
    Singapore, 529889, Singapore
  • Khoo Teck Puat Hospital
    Singapore, 768828, Singapore
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References and documents

Publications

  • Chua MT, Sen Kuan W, Zheng CQ, Tiah L, Kumar R, Wong YKY, Lin J, Liang S, Mayland CR, Shi L, Ibrahim I, Pal RY. Validation of "Care of the Dying Evaluation" in Emergency Medicine (CODE-EM): pilot phase of end-of-life management protocol offered within emergency room (EMPOWER) study. Ann Palliat Med. 2021 Jun;10(6):6145-6155. doi: 10.21037/apm-21-380. Epub 2021 May 25. PubMed 34118856 ↗
  • Yash Pal R, Kuan WS, Tiah L, Kumar R, Wong YKY, Shi L, Zheng CQ, Lin J, Liang S, Segara UC, Yong WC, Chan NGC, Chua MT, Ibrahim I. End-of-life management protocol offered within emergency room (EMPOWER): study protocol for a multicentre study. BMJ Open. 2020 Apr 28;10(4):e036598. doi: 10.1136/bmjopen-2019-036598. PubMed 32350018 ↗

Individual participant data

Plan to share: No

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Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Apr 13, 2022, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
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Registry details

Key details

Study ID
NCT03906747
Lead sponsor
National University Hospital, Singapore
Collaborators
Singapore Clinical Research Institute
Responsible party
Sponsor
First posted
Apr 8, 2019
Start date
Jan 18, 2019
Primary completion
Dec 31, 2021
Completion
Dec 31, 2022 (estimated)
Last update
Apr 13, 2022

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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This study is status unknown, as verified in Mar 2022. You cannot join it, but the record below documents what was studied.

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