ClinicalTrials.gg
CompletedNCT03391115Updated Feb 18, 2021Results posted

Personalized Experiences to Inform Improved Communication for Minorities With Life Limiting Illness

An observational study in COPD, Heart Failure and Cancer, sponsored by University of Colorado, Denver. Completed at 1 site in United States. Open to participants aged 18 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2021-02-18.

Sponsored by University of Colorado, Denver · Observational

Study type
Observational
Model
Other
Time perspective
Prospective
Enrollment
38
Ages
18 Years and older
Sex
All
01

Study summary

The purpose of this research is to develop patient-centered palliative care interventions to improve patient-provider communication and Quality of Life (QoL) of ethnic and racial minority patients living with life-limiting illnesses. Eliciting personal experiences is an effective way for patients to communicate their cultural values and beliefs. This study will assess how to integrate the patients' personal experience narratives into the electronic health record (EHR). The primary hypothesis is that the implementation of a patient-centered intervention to elicit personal experiences that are included in the EHR will improve patient-provider communication and patients' QoL.

Read the detailed description

Racial and ethnic minority patients with a Life Limiting Illnes (LLI) in the United States are underserved in many ways, including quality of palliative care. Specific disparities have been reported in palliative care for minority patients, including sub-optimal patient-provider communication and resulting lower QoL. A potential approach to improve communication is to elicit patients' personal narratives that address their cultural or spiritual values and beliefs, and include them in the EHR. The objective of this observational study is to assess the feasibility and efficacy of a palliative care nursing intervention designed to 1) identify barriers and facilitators for eliciting and recording relevant narratives from the perspectives of the key stakeholders: minority patients with LLI; 2) to conduct usability testing, applying a user-system-environment evaluation process to determine essential requirements for integration of the patient-centered narratives into the EHR; and 3) identify barriers and facilitators of integration of the patient's narrative into daily workflow from the perspectives of key stakeholders: acute care bedside nurse.

02

Conditions studied

  • COPD
  • Heart Failure
  • Cancer

Keywords

  • Psychosocial
  • Underserved
  • Palliative
  • Electronic Health Record
  • Narrative
03

In context

Pulmonary Disease, Chronic Obstructive

5,520 studies on the registry are indexed under Pulmonary Disease, Chronic Obstructive; 856 are open to participants now.

This study's enrollment of 38 is below the median of 158 across 1,497 observational studies indexed under Pulmonary Disease, Chronic Obstructive.

Browse Pulmonary Disease, Chronic Obstructive studies →

Lead sponsor

University of Colorado, Denver is the lead sponsor of 1,543 studies on the registry; 317 are open to participants now.

Of its 147 completed or terminated interventional studies of FDA-regulated products, 92 (63%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes
Sampling method
Non-probability sample

Study population

Inpatient population description:

Patient's on inpatient with the following diagnoses:

  • COPD
  • Heart Failure
  • Cancer

Nurse patient population:

Bedside nurses who are involved in the care of a patient who is participating in the storytelling intervention with the diagnoses listed above.

Eligibility criteria

Inclusion Criteria: Patients

  • 18 years of age or older
  • able to read English
  • capable of giving
  • self-identifying as part of a racial or ethnic minority
  • diagnosed with at least one LLI. The operational definition of LLI eligible for this study includes the following diagnoses:

    1. solid cancer or inoperable lung cancer;
    2. with values \< 35% predicted or oxygen dependence;
    3. Class III or IV heart failure (CHF).

Inclusion criteria: Nurse

  • 18 years of age or older
  • Confirm verbally that they were involved in the care of a patient who is participating in the storytelling intervention
Terms in these criteria, in plain language(5)

Underlined terms in the criteria open these too. Explained by clinicaltrials.gg, not part of the registry record. The study team decides who can take part.

Informed consent

Before you join, the study team explains what taking part involves — its purpose, what happens, the risks and possible benefits — and answers your questions, so you can decide freely. Consent is usually recorded on a form (the informed consent form, ICF) signed by you or, where the law allows, by someone legally authorised to decide for you.

You can keep asking questions during the study, you are told of new information that matters, and you can choose to leave at any time.

Metastases

Cancer that has spread from where it began to other parts of the body. “Metastatic” cancer is cancer that has spread this way.

COPD

Chronic obstructive pulmonary disease: long-term lung disease that makes it hard to breathe out, including emphysema and chronic bronchitis.

FEV1

From a breathing test (spirometry): how much air you can blow out in the first second. Often given as a percentage of what is expected for your age, height and sex.

NYHA class (heart failure)

The New York Heart Association’s four classes of how much heart failure limits physical activity.

I
No limits: ordinary activity causes no undue tiredness or breathlessness.
II
Slight limits: comfortable at rest, ordinary activity causes symptoms.
III
Marked limits: comfortable at rest, less than ordinary activity causes symptoms.
IV
Symptoms even at rest; any activity makes them worse.

Studies set their own limit — many outside heart failure leave out class III–IV, while heart failure studies may ask for a particular class. Check the class this study names.

05

Study design

Observational model
Other
Time perspective
Prospective
Enrollment
38 participants (actual)
Patient registry
No

Groups and cohorts

  • Inpatient Participants

    Patients admitted to University of Colorado Hospital with at least one of the following diagnoses: * Heart Failure * COPD * Cancer

    Behavioral: Storytelling Intervention for Patient Participants

  • Nurse Participants

    Bedside nurses who provide care at the inpatient level for the following diseases: * Heart Failure * COPD * Cancer

    Behavioral: Storytelling Intervention for Nurse Participants

Interventions

  • BehavioralStorytelling Intervention for Patient Participants

    The storytelling intervention consists of an audio-recorded interview with each patient participant prompted the participant to share their story with questions such as: tell me about your illness, tell me how your illness has affected your emotions, relationships, and spirituality. The interview transcripts will be used to co-create a 1 page patient story using these criteria:1) written in the first person; 2) nonjudgmental; 3) captures the participant's voice; 4) accurately reflects content of the interview; and 5) non-labeling. Once the story has been approved by the participant, I will upload it to the EHR.

  • BehavioralStorytelling Intervention for Nurse Participants

    Once the patient's story is uploaded to the EHR, automatic alerts will be sent to the participant's EHR-assigned nurses. For usability testing, nurse participants will 1) provide content expertise of the workflow processes, and 2) put the storytelling intervention through in-house usability testing to check the "strength" of EHR features and user-friendliness. Data will be collected with exit interviews and completion of a questionnaire: the System Usability Scale which asks them to rank their satisfaction with specific elements such as: how the story is labeled and presented in the EHR, any technical navigation EHR difficulties, and use of the material.

06

What researchers measure

Primary outcomes

  1. Number of Completed Exit Interviews From Patients on Feasibility of Their Use of Their Narrative Integrated Into EHR

    Using an observational design, this measure (exit interviews) were completed with 20 inpatient participants and 18 nurse participants. The qualitative data from the interviews were used to define and refine the storytelling intervention. The data collected from the exit interview is qualitative in nature and therefore does not have a numerical value.

    Time frame: 1-2 weeks

Other outcomes

  1. Usability Assessment Via the System Usability Scale(SUS), Range of 0 to 100, With Higher Number Representing a Better Outcome SUS Scores Have a Range of 0 to 100, the Higher the Number Represents a Better Outcome.

    This study will utilize an observational design to define and refine the storytelling intervention, seeking input from the key stakeholders: providers (acute care bedside nurses).The SUS scale is a 10 item Likert scale which gives a global view of subjective assessment of usability with five item responses options from strongly agree to strongly disagree. SUS yields a single number representing a composite measure of the overall usability of the system being studied. Note that scores for individual items are not meaningful on their own. To calculate the SUS score, first sum the score contributions from each item. Each item's score contribution will range from 0 to 4. For items 1,3,5,7, and 9, the score contribution is the scale position minus 1. For items 2,4,6,8, and 10, the contribution is 5 minus the scale position. Multiply the sum of the scores by 2.5 to obtain the overall value of the SUS, with the higher the number, the better the outcome.

    Time frame: 1-2 weeks

07

Results

Posted Dec 27, 2019

Participant flow

Participant flow — Overall Study
MilestoneInpatient ParticipantsNurse Participants
Started2018
Completed2018
Not completed00

Outcome measures

PrimaryNumber of Completed Exit Interviews From Patients on Feasibility of Their Use of Their Narrative Integrated Into EHR

Using an observational design, this measure (exit interviews) were completed with 20 inpatient participants and 18 nurse participants. The qualitative data from the interviews were used to define and refine the storytelling intervention. The data collected from the exit interview is qualitative in nature and therefore does not have a numerical value.

Time frame:
1-2 weeks
Reported as:
Count of participants · Participants
Number of Completed Exit Interviews From Patients on Feasibility of Their Use of Their Narrative Integrated Into EHR
ParticipantsInpatient ParticipantsNurse Participants
Number of Completed Exit Interviews From Patients on Feasibility of Their Use of Their Narrative Integrated Into EHR2018
Other pre-specifiedUsability Assessment Via the System Usability Scale(SUS), Range of 0 to 100, With Higher Number Representing a Better Outcome SUS Scores Have a Range of 0 to 100, the Higher the Number Represents a Better Outcome.

This study will utilize an observational design to define and refine the storytelling intervention, seeking input from the key stakeholders: providers (acute care bedside nurses).The SUS scale is a 10 item Likert scale which gives a global view of subjective assessment of usability with five item responses options from strongly agree to strongly disagree. SUS yields a single number representing a composite measure of the overall usability of the system being studied. Note that scores for individual items are not meaningful on their own. To calculate the SUS score, first sum the score contributions from each item. Each item's score contribution will range from 0 to 4. For items 1,3,5,7, and 9, the score contribution is the scale position minus 1. For items 2,4,6,8, and 10, the contribution is 5 minus the scale position. Multiply the sum of the scores by 2.5 to obtain the overall value of the SUS, with the higher the number, the better the outcome.

Time frame:
1-2 weeks
Reported as:
Mean · score on a scale
Usability Assessment Via the System Usability Scale(SUS), Range of 0 to 100, With Higher Number Representing a Better Outcome SUS Scores Have a Range of 0 to 100, the Higher the Number Represents a Better Outcome.
score on a scaleInpatient ParticipantsNurse Participants
Usability Assessment Via the System Usability Scale(SUS), Range of 0 to 100, With Higher Number Representing a Better Outcome SUS Scores Have a Range of 0 to 100, the Higher the Number Represents a Better Outcome.—89.71 (75 to 100)

Adverse events

Collected over 1 year. Non-serious events are listed at a 0% frequency threshold.

Adverse event summary by group
GroupDeathsSeriousOther
Inpatient Participants0/20 (0%)0/20 (0%)0/20 (0%)
Nurse Participants0/18 (0%)0/18 (0%)0/18 (0%)

Baseline characteristics

Age, Categorical
Age, Categorical(Participants)Inpatient ParticipantsNurse ParticipantsTotal
<=18 years000
Between 18 and 65 years171835
>=65 years303
Age, Continuous
Age, Continuous(years)Inpatient ParticipantsNurse ParticipantsTotal
Mean52.15 (29 to 72)31.39 (23 to 53)41.77 (23 to 72)
Sex: Female, Male
Sex: Female, Male(Participants)Inpatient ParticipantsNurse ParticipantsTotal
Female81725
Male12113
Ethnicity (NIH/OMB)
Ethnicity (NIH/OMB)(Participants)Inpatient ParticipantsNurse ParticipantsTotal
Hispanic or Latino909
Not Hispanic or Latino111829
Unknown or Not Reported000
Race (NIH/OMB)
Race (NIH/OMB)(Participants)Inpatient ParticipantsNurse ParticipantsTotal
American Indian or Alaska Native11011
Asian011
Native Hawaiian or Other Pacific Islander000
Black or African American808
White01717
More than one race101
Unknown or Not Reported000
Region of Enrollment
Region of Enrollment(participants)Inpatient ParticipantsNurse ParticipantsTotal
United States201838
08

Study locations

1 site
  • University of Colorado Hospital
    Aurora, Colorado 80045, United States
09

References and documents

Publications

  • Coats H, Meek PM, Schilling LM, Akard TF, Doorenbos AZ. "Connection": The Integration of a Person-Centered Narrative Intervention into the Electronic Health Record: An Implementation Study. J Palliat Med. 2020 Jun;23(6):785-791. doi: 10.1089/jpm.2019.0376. Epub 2020 Jan 6. PubMed 31905039 ↗

Study documents

PDFs hosted by the registry, ClinicalTrials.gov.

Individual participant data

Plan to share: No

10

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Feb 18, 2021, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
11

Registry details

Key details

Study ID
NCT03391115
Responsible party
Sponsor
First posted
Jan 5, 2018
Start date
Nov 15, 2017
Primary completion
Nov 30, 2018
Completion
Nov 30, 2018
Results posted
Dec 27, 2019
Last update
Feb 18, 2021

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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This study is completed, as verified in Jan 2021. You cannot join it, but the record below documents what was studied.

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