CClinicalTrials.gg
CompletedNCT01804582Updated Nov 20, 2019Results posted

The Family VOICE Study

An interventional study of Family Navigator consultation in Autism, Aggression and Bipolar Disorder, sponsored by University of Maryland, Baltimore. Completed at 1 site in United States. Open to participants aged 2 Years to 15 Years. Per ClinicalTrials.gov, last updated 2019-11-20.

Sponsored by University of Maryland, Baltimore · Not applicable, Interventional, and Treatment

Phase
Not applicable
Study type
Interventional
Enrollment
350
Allocation
Randomized
Ages
2 Years to 15 Years
Sex
All
01

Study summary

Family centered mental health treatment with children values and supports the role of parents in their child's recovery. However, medications are often the primary focus in community treatment, even in preschool age youth, with increasing use of antipsychotic medication for serious mood and behavior problems. Although medication may be necessary to address safety issues (such as severe aggression) it can cause serious side effects, such as obesity, and medication only does not follow recommended care for these types of problems. Psychosocial treatments are highly recommended (e.g. Programs that coach empower parents to manage their child's difficult behaviors) as part of comprehensive child treatment. Parent involvement in psychosocial treatment has clear benefits for their child's mental health, and unlike medication, the effects can last long after treatment is completed. However, problems related to access (e.g. long waiting lists) and use (e.g. parent mistrust mental health services) of services are common. Maryland, like other states, has developed a system to improve medication safety by reviewing health information about the child to determine if the treatment is appropriate. This reduces unnecessary medication treatment and ensures children have adequate health screening before starting any treatment. Those approved for medication have moderate-severe mental health problems, which supports their need for comprehensive (medication and psychosocial) treatment, instead of medication only. In this study, investigators partner with parents/family advocates, child-serving agencies, and health providers to develop a Family Navigator (FN) Service to link with this medication program. A FN is an individual who has cared for their own child with mental illness. The FN supports parents, provide information on psychosocial treatment options, and address barriers to using services. The goals of this program are to improve use of psychosocial services, and to improve parent empowerment, support, and satisfaction with their child's mental health treatment. The investigators also expect that the FN Service will improve the child's overall mental health and reduce the likelihood of a medication dose increase or another medication added during the initial treatment period. The FN Service is provided for parents of public insured children ages 3-15 years newly approved for antipsychotic medication treatment. The FN Services will be provided by phone, which supports families in both rural and urban settings. The investigators' long term goal is to develop a FN program that strongly supports Family-centered treatment of children and can be used to help families in other underserved areas beyond Maryland.

Read the detailed description

Background: Emerging data on serious antipsychotic medication side effects (e.g. new onset diabetes)has heightened concerns about sharp increases in "off label" pediatric antipsychotic treatment of mood/behavioral disorders, and led to increased scrutiny of pediatric mental health treatment. Several states are developing antipsychotic medication pre-authorization programs to reduce inappropriate or unsafe prescribing. This Healthcare system change, however, fails to address a critical underlying problem that parents are not effectively engaged to utilize non-medication treatments and serve an active role in their child's mental health recovery. Psychosocial treatments (e.g. parenting skills training to manage aggressive behaviors) are evidence-based interventions that are poorly utilized in community care. The Maryland Medicaid program developed a pediatric Antipsychotic Pre-Authorization Program that requires providers to make at least one psychosocial treatment referral in order to obtain medication approval. This program was shaped by strong input from parents, health experts, and child serving agency administrators to promote psychosocial treatment referral, but it does not provide any Family-centered services to improve treatment utilization. Objectives: We propose to link the Antipsychotic Pre-Authorization Program with a Family Navigator Service. The investigators will examine if Navigator Services improve parent empowerment, support, and satisfaction with child services. The investigators will also assess if Navigator Services are associated with improved psychosocial service utilization, improved child functioning, and lower likelihood of medication increases (higher dose or addition of another medication). The investigators' long term objective is to develop a Family Navigator model that is highly portable, amenable for use in underserved areas, addresses the needs of low income families with young children, and promotes evidence-based mental health care. Methods: The investigators will conduct a randomized trial of a telephone Family Navigator Service versus usual care for 240 Medicaid insured youth 10 years old who are approved for antipsychotic medication treatment. The Family Navigator is a parent who has experienced their own child's mental illness. Navigators will provide support, information on psychosocial treatment options, and options to address barriers to care. The investigators will assess family-centered outcomes at baseline and 90 days (medication re-authorization). The investigators will use generalized linear mixed effects models with the appropriate link functions to assess whether there is a significant difference in improvement from baseline to the post-treatment assessment on the outcome variables between the Family Navigator condition and treatment as usual condition. A significant interaction between time and study condition would support the hypothesis that a Family Navigator will improve parent and child outcomes.

02

Conditions studied

  • Autism
  • Aggression
  • Bipolar Disorder
  • Psychotic Disorders

Keywords

  • Family navigator
  • Patient Centered Outcomes
  • Pediatric Antipsychotic treatment
03

In context

Bipolar Disorder

1,601 studies on the registry are indexed under Bipolar Disorder; 254 are open to participants now.

This study's enrollment of 350 is above the median of 64 across 1,223 interventional studies indexed under Bipolar Disorder.

Browse Bipolar Disorder studies →

Lead sponsor

University of Maryland, Baltimore is the lead sponsor of 687 studies on the registry; 130 are open to participants now.

Of its 90 completed or terminated interventional studies of FDA-regulated products, 63 (70%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
2 Years to 15 Years
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

Child 2 to 15 years old who has been approved by the Maryland Medicaid program for treatment with an antipsychotic medication.

Exclusion criteria

Exclusion Criteria:

Department of social services custody

05

Study design

Phase
Not applicable
Primary purpose
Treatment
Allocation
Randomized
Intervention model
Parallel assignment
Masking
None (open label)
Enrollment
350 participants (actual)

Study arms

  • Experimental
    Family Navigator Consultation

    This group of parents will be contacted by a Family Navigator to assist them in accessing psychosocial resources based on their child and family needs. Components of this intervention are the following: (1)family engagement; (2) inquiry about psychosocial resource needs related to schools, outpatient child treatment, support programs, or mental health resources for other household family members; (3) discuss potential benefits/challenges of options and parent preferences/priorities for care; (4) assessment on perceived barriers to seeking resources; (5) collaborative problem solving to address barriers; (6) discuss options for follow up plan.

    Other: Family Navigator consultation

  • No intervention
    Usual Care

    No specific study intervention is provided to this group of parents. This control group will received the usual care that they have been receiving from their child's providers.

Interventions

  • OtherFamily Navigator consultation

    Telephone contact from the trained family navigator to the parent participant several times over the 90 day study time period. Components of the service include the following: (1)family engagement; (2) inquiry about psychosocial resource needs related to schools, outpatient child treatment, support programs, or mental health resources for other household family members; (3) discuss potential benefits/challenges of options and parent preferences/priorities for care; (4) assessment on perceived barriers to seeking resources; (5) collaborative problem solving to address barriers; (6) discuss options for follow up plan.

    Also known as: Patient navigator services

06

What researchers measure

Primary outcomes

  1. Family Empowerment Scale

    This 34-item, Likert scale with scores ranging from 1 (never) to 5 (very often) which measures parent empowerment related to caring for their child with special needs. Higher scores indicate a greater sense of parental empowerment in caring for their child, interacting with the services system and contributing to the community. The sub scales have demonstrated good reliability and validity, and provide comprehensive information about empowerment, including attitudes, knowledge, and behaviors. A composite score was calculated for each participant with the range 1-5 (1 never to 5 very often)based on the average of their item scores with higher scores indicating better outcomes.

    Time frame: Change from baseline to 90 days

  2. Duke-UNC (University of North Carolina) Functional Social Support Questionnaire

    This 14 item questionnaire assesses confidant ("e.g. "I get chances to talk to someone I trust about family problems."), affective ("People care what happens to me."), and instrumental ("I can get help when I need transportation support."). In a validation sample, the measure was found to have good internal consistency and it correlated with related domains of psychosocial functioning in expected directions. This measure has been widely used to assess social support among both identified medical and mental health patients as well as their family members. A composite score was calculated for each participant with the range 1-5 (1 As much as I would like to 5 Much less than I would like) based on the average of their item scores. The range of scores is from 1-5 with lower scores indicating better functional social support. Subscales were not analyzed.

    Time frame: Change from Baseline to 90 days

  3. Youth Services Survey for Families

    This 26-item questionnaire specifically targets parents' satisfaction with children's mental health services. The measure assesses five domains of parent satisfaction: cultural sensitivity, access, treatment participation, appropriateness, and outcome. This measure has been adopted by several State mental health systems to evaluate parent satisfaction with child services. A composite score was calculated for each participant with the range 1-5 (1 Strongly Disagree to 5 Strongly Agree) based on the average of their item scores. Range of scores is from 1-5 with higher scores indicating better functional social support. Subscales were not analyzed.

    Time frame: Change from Baseline to 90 days

Secondary outcomes

  1. Child Behavior Checklist - Brief Problem Monitor

    We will use the preschool (ages 1 ½-5) and school age (6-12) versions of this measure, which asks parents to rate items about behavioral and emotional problems on a 0-2 scale. Both versions provide a Total Problem Score. These measures have been widely used in pediatric mental health research. The Brief Problem Monitor provides T scores for the total problem score and it ranges from 0-80, with higher T scores indicating more mental health difficulties. Subscales of this measure were not analyzed.

    Time frame: Change from Baseline to 90 days

  2. Psychosocial Service Utilization

    We will utilize total Medicaid claims data for any psychosocial services claims (e.g. individual, family, or group psychotherapy; parenting groups) to collect information on services used in the 90 days prior to the baseline and over the 90 days of participant enrollment in the study. Participants were considered to have received psychosocial claims (dichotomous Yes/No) if they received any individual, family, or group psychotherapy in the 90 days prior and during the study period. Higher numbers indicate more participants received at least 1 psychosocial service claim.

    Time frame: Change from Baseline to 90 days

  3. Medication Regimen

    We will utilize Medicaid pharmacy prescription data collect information at baseline and 90 days on the name and dose of all psychiatric medications prescribed at those time points. Participants were designated increase or no increase in their dosage of antipsychotic medication (i.e., dichotomous Yes/No) over the 90 day intervention period.

    Time frame: Change from Baseline to 90 days

07

Results

Posted Nov 20, 2019
Limitations and caveats
The Family Navigator had telephone-only contact with the parent and there was not required schedule of visits. The "dosing" of the intervention may not have been sufficiently powered to impact empowerment as measured by the FES given our sample size.

Participant flow

Participant flow — Overall Study
MilestoneFamily Navigator ConsultationUsual Care
Started177173
Completed128117
Not completed4956
Withdrew: Lost to follow-up4756
Withdrew: Physician decision20

Outcome measures

PrimaryFamily Empowerment Scale

This 34-item, Likert scale with scores ranging from 1 (never) to 5 (very often) which measures parent empowerment related to caring for their child with special needs. Higher scores indicate a greater sense of parental empowerment in caring for their child, interacting with the services system and contributing to the community. The sub scales have demonstrated good reliability and validity, and provide comprehensive information about empowerment, including attitudes, knowledge, and behaviors. A composite score was calculated for each participant with the range 1-5 (1 never to 5 very often)based on the average of their item scores with higher scores indicating better outcomes.

Time frame:
Change from baseline to 90 days
Reported as:
Mean · units on a scale
Family Empowerment Scale
units on a scaleFamily Navigator ConsultationUsual Care
baseline outcome3.75 ± .523.86 ± .51
3 month outcome3.81 ± .554.02 ± .51
Statistical analysis
  • Family Navigator Consultation vs Usual Care · Mixed Models Analysis · p = .15
PrimaryDuke-UNC (University of North Carolina) Functional Social Support Questionnaire

This 14 item questionnaire assesses confidant ("e.g. "I get chances to talk to someone I trust about family problems."), affective ("People care what happens to me."), and instrumental ("I can get help when I need transportation support."). In a validation sample, the measure was found to have good internal consistency and it correlated with related domains of psychosocial functioning in expected directions. This measure has been widely used to assess social support among both identified medical and mental health patients as well as their family members. A composite score was calculated for each participant with the range 1-5 (1 As much as I would like to 5 Much less than I would like) based on the average of their item scores. The range of scores is from 1-5 with lower scores indicating better functional social support. Subscales were not analyzed.

Time frame:
Change from Baseline to 90 days
Reported as:
Mean · units on a scale
Duke-UNC (University of North Carolina) Functional Social Support Questionnaire
units on a scaleFamily Navigator ConsultationUsual Care
Baseline Outcome2.58 ± 1.102.46 ± 1.07
3 month Outcome2.48 ± 1.102.45 ± 1.06
Statistical analysis
  • Family Navigator Consultation vs Usual Care · Mixed Models Analysis · p = .53 · Mean difference (final values): .07Cohen's d was calculated to measure the estimation parameter.
PrimaryYouth Services Survey for Families

This 26-item questionnaire specifically targets parents' satisfaction with children's mental health services. The measure assesses five domains of parent satisfaction: cultural sensitivity, access, treatment participation, appropriateness, and outcome. This measure has been adopted by several State mental health systems to evaluate parent satisfaction with child services. A composite score was calculated for each participant with the range 1-5 (1 Strongly Disagree to 5 Strongly Agree) based on the average of their item scores. Range of scores is from 1-5 with higher scores indicating better functional social support. Subscales were not analyzed.

Time frame:
Change from Baseline to 90 days
Reported as:
Mean · units on a scale
Youth Services Survey for Families
units on a scaleFamily Navigator ConsultationUsual Care
Baseline Outcome3.75 ± .643.90 ± .63
3 month Outcome3.81 ± .613.95 ± .60
Statistical analysis
  • Family Navigator Consultation vs Usual Care · Mixed Models Analysis · p = .80 · Mean difference (final values): .03
SecondaryChild Behavior Checklist - Brief Problem Monitor

We will use the preschool (ages 1 ½-5) and school age (6-12) versions of this measure, which asks parents to rate items about behavioral and emotional problems on a 0-2 scale. Both versions provide a Total Problem Score. These measures have been widely used in pediatric mental health research. The Brief Problem Monitor provides T scores for the total problem score and it ranges from 0-80, with higher T scores indicating more mental health difficulties. Subscales of this measure were not analyzed.

Time frame:
Change from Baseline to 90 days
Reported as:
Mean · units on a scale
Child Behavior Checklist - Brief Problem Monitor
units on a scaleFamily Navigator ConsultationUsual Care
Baseline Outcome69.51 ± 5.6969.19 ± 5.62
3 month Outcome67.63 ± 6.0366.73 ± 6.83
Statistical analysis
  • Family Navigator Consultation vs Usual Care · Mixed Models Analysis · p = .33
SecondaryPsychosocial Service Utilization

We will utilize total Medicaid claims data for any psychosocial services claims (e.g. individual, family, or group psychotherapy; parenting groups) to collect information on services used in the 90 days prior to the baseline and over the 90 days of participant enrollment in the study. Participants were considered to have received psychosocial claims (dichotomous Yes/No) if they received any individual, family, or group psychotherapy in the 90 days prior and during the study period. Higher numbers indicate more participants received at least 1 psychosocial service claim.

Time frame:
Change from Baseline to 90 days
Reported as:
Count of participants · Participants
Psychosocial Service Utilization
ParticipantsFamily Navigator ConsultationUsual Care
PS claim 90 days prior to enrollment with services120108
90 days during enrollment112108
No PS claim 90 day prior to enrollment3565
No PS claim 90 days during enrollment6365
Statistical analysis
  • Family Navigator Consultation vs Usual Care · Wald Chi-Squared · p = .21
SecondaryMedication Regimen

We will utilize Medicaid pharmacy prescription data collect information at baseline and 90 days on the name and dose of all psychiatric medications prescribed at those time points. Participants were designated increase or no increase in their dosage of antipsychotic medication (i.e., dichotomous Yes/No) over the 90 day intervention period.

Time frame:
Change from Baseline to 90 days
Reported as:
Count of participants · Participants
Medication Regimen
ParticipantsFamily Navigator ConsultationUsual Care
Dose increase over 90 days2649
No dose increase over 90 days8470
Statistical analysis
  • Family Navigator Consultation vs Usual Care · Chi-squared · p = .005 · Phi: .19Chi Squared (1, N = 229) = 7.99.

Adverse events

Collected over Safety monitoring for adverse events was conducted throughout the study for each participant at baseline, each family navigator contact and 3 months. Over the course of the study 3 cases of suspected abuse was reported to the Department of Social Services Child Protective Services.. Non-serious events are listed at a 0% frequency threshold.

Adverse event summary by group
GroupDeathsSeriousOther
Family Navigator Consultation—0/177 (0%)3/177 (1.7%)
Usual Care—0/173 (0%)0/173 (0%)
Most frequent other events
Most frequent other events
EventFamily Navigator ConsultationUsual Care
Suspected Child Abuse/NeglectPsychiatric disorders3/1770/173

Baseline characteristics

Two participants were removed from the study after they were found to be ineligible due to not being the parent/legal guardian. This decreased our Family Navigator Group from 177 to 175 participants. The Usual Care group remained the same at 173 for a total sample size of N = 348.

Age, Categorical
Age, Categorical(Participants)Family Navigator ConsultationUsual CareTotal
<=18 years000
Between 18 and 65 years170168338
>=65 years5510
Age, Continuous
Age, Continuous(years)Family Navigator ConsultationUsual CareTotal
Mean40.09 ± 10.0638.47 ± 10.0039.28 ± 10.05
Sex: Female, Male
Sex: Female, Male(Participants)Family Navigator ConsultationUsual CareTotal
Female167158325
Male81523
Region of Enrollment
Region of Enrollment(participants)Family Navigator ConsultationUsual CareTotal
United States175173348
08

Study locations

1 site
  • University of Maryland, School of Medicine, Department of Psychiatry, Division of Child and Adolescent Psychiatry
    Baltimore, Maryland 21201, United States
09

References and documents

Publications

  • Olin SS, Hoagwood KE, Rodriguez J, Radigan M, Burton G, Cavaleri M, Jensen PS. Impact of Empowerment Training on the Professional Work of Family Peer Advocates. Child Youth Serv Rev. 2010 Oct 1;32(10):1426-1429. doi: 10.1016/j.childyouth.2010.06.012. PubMed 21076659 ↗

Individual participant data

Plan to share: No

10

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Nov 20, 2019, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
11

Registry details

Key details

Study ID
NCT01804582
Lead sponsor
University of Maryland, Baltimore
Responsible party
Gloria Reeves (M.D. , Associate Professor, University of Maryland, Baltimore) — Principal investigator
First posted
Mar 5, 2013
Start date
May 2013
Primary completion
Mar 31, 2016
Completion
Mar 31, 2016
Results posted
Nov 20, 2019
Last update
Nov 20, 2019

Study contacts

Gloria M Reeves, M.D.
principal investigator · University of Maryland, Baltimore

Oversight

Data monitoring committee
Yes
View the source record on ClinicalTrials.gov ↗

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