CClinicalTrials.gg
CompletedNCT01597843Updated Apr 28, 2015Results posted

Veterans Service Organizations and My HealtheVet (MHV)

An interventional study of Education in Hypertension, Hyperlipidemia and Coronary Artery Disease, sponsored by US Department of Veterans Affairs. Completed at 1 site in United States. Open to participants aged 18 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2015-04-28.

Sponsored by US Department of Veterans Affairs · Not applicable and Interventional

Phase
Not applicable
Study type
Interventional
Enrollment
282
Allocation
Randomized
Ages
18 Years and older
Sex
All
01

Study summary

This project will design, deliver, and evaluate a peer support intervention that will help veterans become familiar with and register for Veterans Health Administration (VHA) My HealtheVet (MHV). It will lay the groundwork for 2 types of future projects. First, the investigators will develop materials that can be used in other settings to increase registration, authentication, and meaningful use of MHV. Second, it will allow us to develop and study interventions that use informed, peer-supported Internet use to improve health behaviors and outcomes among veterans.

Read the detailed description

BACKGROUND/RATIONALE: Despite the promise of electronic health resources, there is evidence that they have not led to the improved self management that many envisioned. There is evidence for this from a variety of sources, including the Veterans Health Administration (VHA). Although there is appropriate attention to improving the functionality and ease of use of the system, a key barrier is patient acceptance and familiarity. Peer support, particularly in group settings, can improve health-related behaviors. Such approaches may increase and improve MHV use.

OBJECTIVES: Our goal in the present project is to develop and test a peer-based mechanism to increase MHV use by member of veterans service organizations (VSO) such as the American Legion. The investigators will address 3 specific aims:

  1. To demonstrate that trained members of VSO can provide basic MHV education and support within their VSO unit using mobile computers.
  2. To demonstrate that this intervention increases MHV registration, in person authentication (IPA), and reported use of MHV among veteran post members.
  3. To create clear, concise, and portable resources that will make it possible to replicate this process in other VSO units or other community settings.

METHODS: This implementation study is a quasi-randomized intervention with delayed controls. Working with the leadership of selected veterans groups, the investigators will identify 12 posts that have the appropriate resources and interests to serve as pilot posts for the present project. The investigators will train 2 peer mentors (super-users or SU) from 4 of these posts using adaptations of the peer training approach the investigators used for a previous project. The investigators will work with the SU to install computers with wireless broadband Internet access at their posts. The investigators will load the computers with software that documents unique sessions, sites visited, and amount of time at each site. The investigators will help the SU provide lessons regarding MHV use to his/her fellow post members at 4 monthly post meetings. After 4 months, the investigators will move the computers to the next 4 posts and repeat the intervention. Finally, the investigators will move the computers to the last 4 posts, providing remote support and our training materials to the SU at those posts. The investigators will use computer tracking data, surveys, focus groups, and interviews to assess the impact of the program. The investigators will test changes in registration, IPA, and use with before and after surveys. Our analysis will adjust for clustering within posts. The investigators will transcribe our focus groups and interviews verbatim and analyze them using a case study approach.

02

Conditions studied

  • Hypertension
  • Hyperlipidemia
  • Coronary Artery Disease
  • Diabetes Mellitus

Keywords

  • education
  • self care
  • peer group
  • Computers
  • Attitude to computers
03

In context

Coronary Artery Disease

5,600 studies on the registry are indexed under Coronary Artery Disease; 958 are open to participants now.

This study's enrollment of 282 is above the median of 123 across 3,438 interventional studies indexed under Coronary Artery Disease.

Browse Coronary Artery Disease studies →

Lead sponsor

US Department of Veterans Affairs is the lead sponsor of 658 studies on the registry; none are open to participants now.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes

Inclusion criteria

Two steps, first a post is enrolled, then a member participates.

Post eligible if:

  • The post leadership agrees that the post will support participation.
  • Two or more members of the post agree to serve as MHV super-users.
  • There is an identifiable location within the post for the computer.

Member eligible if:

  • Member of post
  • Attends the meeting at which the survey is administered

Exclusion criteria

Exclusion Criteria:

  • Does not consent to survey
  • Does not attend meeting where survey administered
05

Study design

Phase
Not applicable
Allocation
Randomized
Intervention model
Parallel assignment
Masking
None (open label)
Enrollment
282 participants (actual)

Study arms

  • Experimental
    First educational intervention group

    Group that receives intervention first. The intervention is a series of training sessions, in person and on line, to educate post superusers who will in turn educate post members on the utility and mechanics of use of MHV.

    Other: Education

  • Experimental
    Second intervention group

    This arm receives a series of training sessions over study months 6-9. The training sessions are in person and on line and are directed at post superusers who will in turn educate post members on the utility and mechanics of use of MHV. They complete survey rounds 1 and 2 before the training and survey round 3 after the training.

    Other: Education

  • No intervention
    Education after data collection complete

    This group received a similar intervention, but after all quantitative data collection complete.

Interventions

  • OtherEducation

    Series of training sessions, in person and on line, to educate post superusers who will in turn educate post members on the utility and mechanics of use of MHV.

    Also known as: Post education

06

What researchers measure

Primary outcomes

  1. Registration for MHV

    Measured by response to question: Have you ever used My HealtheVet online?

    Time frame: Baseline; After Group 1 Intervention; After Group 2 Intervention

07

Results

Posted Sep 12, 2014
Limitations and caveats
Response rates on surveys were lower than expected. One of the first round intervention posts almost certainly did not deliver anything resembling the planned educational intervention at any point.

Participant flow

We recruited 12 posts at the outset of the study, with the help of the Legion's state leadership. We invited all post members to complete surveys at times 0, 5 months and 10 months. The surveys were distributed by post leadership at a post meeting. We did not obtain informed consent; we obtained no personal identifiers but we obtained post.

Participant flow — Overall Study
MilestoneEducation in First RoundControl First Round; Education in Second RoundControl First Round; Control Second Round; Intervention
Started7912281
Survey 1 responses457159
Survey 2 responses524258
Survey 3 responses655676
Completed7912281
Not completed000

Outcome measures

PrimaryRegistration for MHV

Measured by response to question: Have you ever used My HealtheVet online?

Time frame:
Baseline; After Group 1 Intervention; After Group 2 Intervention
Reported as:
Number · Percentage of respondents who use MHV
Registration for MHV
Percentage of respondents who use MHVEducation in First RoundControl First Round; Education in Second RoundControl First Round; Control Second Round; Intervention
Baseline survey6.712.711.9
Post first round survey25.07.112.1
Post second round survey33.925.013.2

Adverse events

Collected over Adverse events were not collected as a part of this study. Non-serious events are listed at a 0% frequency threshold.

Adverse event summary by group
GroupDeathsSeriousOther
Education in First Round———
Control First Round; Education in Second Round———
Control First Round; Control Second Round; Intervention———

Baseline characteristics

We included the mean number of post members across the three data collection times as our best measure of participants

Age, Continuous
Age, Continuous(Years)First Educational Intervention GroupSecond Intervention GroupEducation After Data Collection CompleteTotal
Mean69.9 ± 10.365.0 ± 10.766.6 ± 12.467.1 ± 11.4
Sex: Female, Male
Sex: Female, Male(Participants)First Educational Intervention GroupSecond Intervention GroupEducation After Data Collection CompleteTotal
Female0000
Male7912281282
Proportion at Educational level
Proportion at Educational level(Proportion of participants)First Educational Intervention GroupSecond Intervention GroupEducation After Data Collection CompleteTotal
Less than high school0.068 ± 0.250.030 ± 0.170.057 ± 0.230.052 ± 0.22
High school or GED0.617 ± 0.480.438 ± 0.500.674 ± 0.4690.580 ± 0.494
College or technical degree0.241 ± 0.4280.479 ± 0.5000.233 ± 0.4230.315 ± 0.465
Missing0.074 ± 0.2620.053 ± 0.2240.036 ± 0.1860.053 ± 0.224
08

Study locations

1 site
  • Clement J. Zablocki VA Medical Center, Milwaukee, WI
    Milwaukee, Wisconsin 53295-1000, United States
09

References and documents

10

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Apr 28, 2015, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
11

Registry details

Key details

Study ID
NCT01597843
Lead sponsor
US Department of Veterans Affairs
Collaborators
The American Legion Department of Wisconsin
Responsible party
Sponsor
First posted
May 14, 2012
Start date
Jun 2012
Primary completion
Jun 2013
Completion
Jan 2014
Results posted
Sep 12, 2014
Last update
Apr 28, 2015

Study contacts

Jeffrey C Whittle, MD MPH
principal investigator · Clement J. Zablocki VA Medical Center, Milwaukee, WI

Oversight

Data monitoring committee
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Feb 2014. You cannot join it, but the record below documents what was studied.

Follow this study

Get an email when the registry record changes — status, dates, results — or when someone posts here.

Sign in to follow

Discussion

Questions and observations about this study, from anyone following it. Not medical advice, and not a channel to the study team — their contact details are on the registry record.

Sign in to join the discussion. Reading takes no account; posting does. You choose a display name, and a pseudonym is the default.

Nothing here yet. If you are running this trial, taking part in it, or weighing whether to, this is the place to say so.

Start the discussion