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CompletedNCT00129636Updated Oct 4, 2019

The Usefulness of Patients Receiving Their Own Letter After an Outpatient Attendance

An interventional study of Additional specific letter written to patient in Heart Diseases and Lung Diseases, sponsored by Imperial College London. Completed at 1 site in United Kingdom. Open to participants aged 18 Years to 90 Years, including healthy volunteers. Per ClinicalTrials.gov, last updated 2019-10-04.

Sponsored by Imperial College London · Not applicable, Interventional, and Health services research

From the registry’s dates

  • Registered 1 year 5 months after the study started (first participant enrolled Mar 2004, registered Aug 2005).
Phase
Not applicable
Study type
Interventional
Enrollment
84
Allocation
Not applicable
Ages
18 Years to 90 Years
Sex
All
01

Study summary

As part of the NHS plan it has been proposed to extend some consultants' usual practices and to send all patients copies of the letters sent to their general practitioners (GPs) following outpatient consultations. The current Secretary of State for Health has further extended this proposal and suggested that patients should have a specific letter to themselves after a hospital consultation.

The aim of this study is to send patients both a copy of the letter sent to their GPs and a specific letter to themselves and to assess the usefulness and comprehensibility of each.

Read the detailed description

As part of the NHS plan it has been proposed to extend some consultants' usual practices and to send all patients copies of the letters sent to their general practitioners following outpatient consultations. The current Secretary of State for Health has further extended this proposal and suggested that patients should have a specific letter to themselves after a hospital consultation.

The aim of this study is to send patients both a copy of the letter sent to their GPs and a specific letter to themselves and to assess the usefulness and comprehensibility of each. This study will assess the two styles of letter in Cardiology and Respiratory Outpatient Clinics staffed by 7 consultants and will involve a group of 15-20 patients from each of the clinics, total number approximately 150 patients.

All patients attending the clinics will be given a sheet outlining the study before their consultations. If they are interested in the study, patients will be given a Patient Information Sheet and asked consent to take part. The length of each of the two dictated letters will be recorded. To avoid costs to the NHS, the direct to patient letters will be typed at the study investigators' cost. Two copies of each letter, a short explanatory letter and a questionnaire will be sent to the patient and the patient will be asked to circle points in each of the letters which are unclear and return them to the department. At the end of the study the general practitioners will be contacted and asked their views about the two letters.

02

Conditions studied

  • Heart Diseases
  • Lung Diseases

Keywords

  • post consultation letter
03

In context

Lung Diseases

3,303 studies on the registry are indexed under Lung Diseases; 355 are open to participants now.

This study's enrollment of 84 is above the median of 72 across 2,118 interventional studies indexed under Lung Diseases.

Browse Lung Diseases studies →

Lead sponsor

Imperial College London is the lead sponsor of 824 studies on the registry; 178 are open to participants now.

Of its 9 completed or terminated interventional studies of FDA-regulated products, 6 (67%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years to 90 Years
Sexes eligible
All
Accepts healthy volunteers
Yes

Inclusion criteria

  • All patients attending respiratory/cardiology outpatient clinics

Exclusion criteria

Exclusion Criteria:

  • Patients with reading/language difficulties
05

Study design

Phase
Not applicable
Primary purpose
Health services research
Allocation
Not applicable
Intervention model
Single group
Masking
None (open label)
Enrollment
84 participants (actual)

Study arms

  • Other
    Patient attending hospital clinic

    patients were sent a letter especially dictated for them and a copy of the letter written by the hospital consultant to their GP to review

    Procedure: Additional specific letter written to patient

Interventions

  • ProcedureAdditional specific letter written to patient
06

What researchers measure

Primary outcomes

  1. Comprehensibility of the two styles of letter

    (length, reading ease, Flesch Kincaid Grade, items misunderstood)

    Time frame: Baseline

Secondary outcomes

  1. Patient preferences for the letters

    Patients indicated a preference for either the GP and patient letter or both

    Time frame: baseline

  2. Deficiencies in the patient letter

    Deficiencies highlighted by the GP on the patient letter

    Time frame: baseline

07

Study locations

1 site
  • NHLI Imperial College
    London, W6 8RF, United Kingdom
08

References and documents

Publications

  • Roberts NJ, Partridge MR. How useful are post consultation letters to patients? BMC Med. 2006 Jan 20;4:2. doi: 10.1186/1741-7015-4-2. PubMed 16426444 ↗

Individual participant data

Plan to share: No

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Oct 4, 2019, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT00129636
Lead sponsor
Imperial College London
Responsible party
Sponsor
First posted
Aug 12, 2005
Start date
Mar 2004
Primary completion
Jan 2005
Completion
Jul 2005
Last update
Oct 4, 2019

Study contacts

Martyn R Partridge, MD FRCP
principal investigator · Imperial College London

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Oct 2019. You cannot join it, but the record below documents what was studied.

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