CClinicalTrials.gg
RecruitingNCT07485725CREATE P3Updated Jul 8, 2026

Digital Tools to Support Healthcare Decision Making

An interventional study of Project 3, Phase 2: Clinical Trial in Mild Cognitive Impairment, sponsored by Weill Medical College of Cornell University. Recruiting at 3 sites in United States. Open to participants aged 60 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2026-07-08.

Sponsored by Weill Medical College of Cornell University · Not applicable, Interventional, and Treatment

From the registry’s dates

  • Started May 2026; still recruiting 5 months later.
Phase
Not applicable
Study type
Interventional
Enrollment
120
Allocation
Randomized
Ages
60 Years and older
Sex
All
01

Study summary

The goal for this project is to support the cognitive components of older adults' health-management activities through development of digital assistant technology tools tailored to three exemplar healthcare management task activities: accessing support services, managing healthcare finances, and using the health-management tools provided by Medicare.gov. This project will leverage the machine-intelligence expertise of our collaborators and our experience in developing and evaluating technologies for supporting the health and wellbeing needs of older adults to harness technology to provide cognitive support to aging adults, including those with Mild Cognitive Impairment (MCI) and lower SES.

Read the detailed description

The overarching goal of the project is to enable diverse older adults, including those of lower SES or with cognitive impairments (e.g., MCI), to achieve their health goals by supporting the cognitive components of health-management activities, through development of digital assistant technology tools. Tool development will be guided by an understanding of the preferences, needs, and cognitive capabilities and limitations of older adults. Each of the CREATE sites will lead efforts. CREATE resources will be used to maximal potential through utilization of the machine learning and artificial intelligence expertise of our partners at the WCM site for support of the development of digital assistant technology tools for medicare. Importantly, data collection related to development and evaluation of the tools for each of the task activities will occur at all sites to maximize the design of the cognitive support tools and the generalizability of the findings.

Clinical Trial, the primary objective is focused on evaluating the feasibility, acceptability and usability of the SideKick digital support tool (adapted for this study for Medicare) with a diverse sample of adults age 60+ with and without a cognitive impairment. This is a feasibility trial. The study design is a pilot RCT. Following a baseline assessment, participants will be randomized into a Medicare.gov Condition or the SideKick condition. Participants will complete a series of queries related to Medicare enrollment and plan selection (that vary in complexity) using medicare.gov or Sidekick. Their performance and perceptions (e.g., challenges, usability, usefulness, etc.) will be evaluated upon completion of the queries.

This clinical trial was originally registered as part of NCT05811338.

02

Conditions studied

  • Mild Cognitive Impairment

Keywords

  • Technology
03

In context

Cognitive Dysfunction

3,843 studies on the registry are indexed under Cognitive Dysfunction; 1,100 are open to participants now.

This study's planned enrollment of 120 is above the median of 65 across 2,808 interventional studies indexed under Cognitive Dysfunction.

Browse Cognitive Dysfunction studies →

Lead sponsor

Weill Medical College of Cornell University is the lead sponsor of 867 studies on the registry; 160 are open to participants now.

Of its 119 completed or terminated interventional studies of FDA-regulated products, 91 (76%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
60 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes

Inclusion criteria

  • Some internet proficiency is required; participants will need to answer Yes to the following:
  • Can you use the Internet to access a website, for example, amazon.com?
  • Can you use search engines like Google to search for information on the Internet?
  • English speaking.
  • 6th grade literacy.
  • Aged 60 or older.
  • TICS-m with a score between 22-37 for MCI and >37 for normal.
  • Able to read from a newspaper.

Exclusion criteria

Exclusion Criteria:

  • blindness
  • deafness (inability to engage in telephone screening due to hearing difficulties)
  • terminal illness
  • severe motor impairments (e.g., severe tremors or debilitating arthritis in the hands),
  • TICS-m \<22.
  • All Phase 1 study participants (interview and observational study): have you ever participated in a study that interviewed you about your experience with Medicare or asked you to search for Medicare information?
05

Study design

Phase
Not applicable
Primary purpose
Treatment
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Triple (Participant, Investigator, Outcomes assessor)
Enrollment
120 participants (estimated)

Study arms

  • Experimental
    Sidekick Condition

    Participants will be given a brief introduction to Large Language Models, how they can be used to solve queries, and introduced to Sidekick. Some simple example queries will be used to demonstrate its use, how to construct prompts, and to illustrate the nature of Sidekick's responses. Participants will also be instructed about different degrees of specificity of information and other customization features of Sidekick and how to use responses as a springboard for iterative prompting (sequential queries).

    Behavioral: Project 3, Phase 2: Clinical Trial

  • Active comparator
    Usual-Tool Control Condition

    Participants will be asked to open the medicare.gov website. They will be shown the basic structure of the homepage and the distinctions between tabs on the website. Examples of information that can be obtained from these different tabs will be demonstrated. Navigation between different parts of the website will also be demonstrated.

    Behavioral: Project 3, Phase 2: Clinical Trial

Interventions

  • BehavioralProject 3, Phase 2: Clinical Trial

    A digital support tool (adapted for this study for Medicare) with a diverse sample of adults age 60+ with and without a cognitive impairment.

06

What researchers measure

Primary outcomes

  1. Project 3, Phase 2: Mean Perceived System Usefulness

    Participants' perception of the usefulness of the system with 7 items with 3 subscales, included workload, trust, and usability. The Workload subscale will be computed from the average of a. the mental effort and b. the physical effort responses. Average c,d,e for the trust scale, and average f,g for a usability scale. Higher scores indicated higher workload, higher trust, and higher usability.

    Time frame: Immediately following completion of the task performance session

  2. Project 3, Phase 2: Sum of Performance Accuracy

    Accuracy will be evaluated based on whether the participants provided the accurate answer for each query (0=incorrect and 1=correct). Accuracy is summed across 12 queries with possible scores ranging from 0-12, higher scores indicate higher accuracy.

    Time frame: Immediately following completion of the task performance session

07

Study locations

2 of 3 sites recruiting
  • Florida State University
    Tallahassee, Florida 32306, United States
    Withdrawn
  • University of Illinois Urbana-Champaign
    Champaign, Illinois 61820, United States
    • Wendy Rogers, PhD · Contact · wendyr@illinois.edu · 217-300-1470
    • Wendy Rogers, PhD · Principal investigator
    Recruiting
  • Weill Cornell Medicine
    New York, New York 10065, United States
    • Chelsie Burchett, PhD · Contact · cob2014@med.cornell.edu · 646-962-7141
    • Sara Czaja, PhD · Principal investigator
    Recruiting
08

References and documents

Individual participant data

Plan to share: Yes — The investigators plan for resource sharing is based on the National Institutes of Health/National Institute on Aging (NIH/NIA) Data Sharing Policy. The investigators plan, consistent with the NIH goals of data sharing, is to promote use of the rich CREATE database by the larger research community as this will further the impact of CREATE and expand possibilities for collaboration. It will also allow other researchers to expedite the translation of the research findings into knowledge, products, and procedures. Further, the plan is devised to make the data as widely and freely available as possible while at the same time safeguarding the privacy of participants and protecting confidential and proprietary data.

Supporting information: Study protocol, Sap, Icf, Csr, Analytic code

No publications or documents are linked to this record.

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Jul 8, 2026, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT07485725
Lead sponsor
Weill Medical College of Cornell University
Collaborators
National Institute on Aging (NIA)
Responsible party
Sponsor
First posted
Mar 20, 2026
Start date
May 4, 2026
Primary completion
May 31, 2027 (estimated)
Completion
May 31, 2027 (estimated)
Last update
Jul 8, 2026

Study contacts

Chelsie Burchett, PhD
Contact
cob2014@med.cornell.edu
646-962-7141
Sophie Park
Contact
sep4008@med.cornell.edu
646-962-7141
Sara J Czaja, PhD
principal investigator · Weill Medical College of Cornell University

Oversight

Data monitoring committee
Yes
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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