CClinicalTrials.gg
CompletedNCT05665517Updated Dec 27, 2022

Chat-based Instant Messaging Support Health Education Program

An interventional study of Chatbot Little K Nurse in Chronic Kidney Disease, sponsored by National Taiwan Normal University. Completed at 1 site in Taiwan. Open to participants aged 20 Years and older. Per ClinicalTrials.gov, last updated 2022-12-27.

Sponsored by National Taiwan Normal University · Not applicable, Interventional, and Health services research

From the registry’s dates

  • Registered 2 years 5 months after the study started (first participant enrolled Apr 2020, registered Sep 2022).
Phase
Not applicable
Study type
Interventional
Enrollment
55
Allocation
Not applicable
Ages
20 Years and older
Sex
All
01

Study summary

The purpose of this study is to explore the effectiveness of a CKD-specific chatbot-based instant messaging support health education (CIM-SHE) program and determine its user evaluation by CKD patients.

A pre- and post-study design was employed and 60 patients were invited to join a three-month program for chronic kidney disease health education; 55 successfully completed the intervention. Data were collected from April to November, 2020, using a structured questionnaire. Paired t-tests and generalized equation estimation were used to examine the intervention effectiveness and users' evaluation.

02

Conditions studied

  • Chronic Kidney Disease

Keywords

  • Chronic Kidney Disease
  • Chatbot
  • Push notification
  • Users' evaluation
03

In context

Kidney Diseases

3,840 studies on the registry are indexed under Kidney Diseases; 500 are open to participants now.

This study's enrollment of 55 is below the median of 70 across 2,640 interventional studies indexed under Kidney Diseases.

Browse Kidney Diseases studies →

Lead sponsor

National Taiwan Normal University is the lead sponsor of 62 studies on the registry; 15 are open to participants now.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
20 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  1. adults over 20 years old
  2. diagnosed chronic kidney disease
  3. the ability to operate technologies
  4. intact cognition

Exclusion criteria

Exclusion Criteria:

Who was undergoing kidney dialysis, unconsciousness, dementia, or any other mental illness.

05

Study design

Phase
Not applicable
Primary purpose
Health services research
Allocation
Not applicable
Intervention model
Single group
Masking
None (open label)
Enrollment
55 participants (actual)

Study arms

  • Experimental
    Chatbot Little K Nurse

    The CKD chat-based instant messaging support health education system in this study was named "Chatbot Little K Nurse" and connected to the Line platform to set up a one-to-one line. K stands for "kidney." Each group contained three parties: patients with CKD (participants ), Chatbot Little K Nurse (virtual), and an instructor (health teacher) for an enhanced intervention. According to the handbook of CKD health management by the Health Promotion Administration (2018b) and the CKD Clinical Diagnosis and Treatment Guidelines for literature investigation in Taiwan, 350 groups of question-and-answer (Q\&A) corpora were formed.

    Device: Chatbot Little K Nurse

Interventions

  • DeviceChatbot Little K Nurse

    The CKD chat-based instant messaging support health education system in this study was named "Chatbot Little K Nurse" and connected to the Line platform to set up a one-to-one line. K stands for "kidney." Each group contained three parties: patients with CKD (participants ), Chatbot Little K Nurse (virtual), and an instructor (health teacher) for an enhanced intervention. According to the handbook of CKD health management by the Health Promotion Administration (2018b) and the CKD Clinical Diagnosis and Treatment Guidelines for literature investigation in Taiwan, 350 groups of question-and-answer (Q\&A) corpora were formed.

06

What researchers measure

Primary outcomes

  1. Chronic kidney disease subjects' health literacy and disease knowledge

    A chronic kidney disease specific health literacy and knowledge assessment tool consists of two parts: (1) chronic kidney disease specific health literacy (communicative literacy) and (2) disease knowledge. Participants scored one point for each correct answer and 0 points for wrong answers. A paired sample t-test was used to analyze chronic kidney disease subjects' health literacy (pre-test vs. post-test).

    Time frame: 12 weeks

  2. System usability scale was developed to subjectively evaluate the user's operating system to understand and ensure its usability and quality.

    The System usability scale consisted of 10 items rated on a Likert-type scale ranging from one (strongly disagree) to five (strongly agree). In this study, items 1-5 and 6-10 were considered positive and negative, respectively. For positive items, we subtracted 1 point and for negative items, we subtracted 5 points from the score of the items. The generalized estimating equation was used to evaluate the change of System usability scale scores at three time points.

    Time frame: 12 weeks

07

Study locations

1 site
  • National Taiwan Normal University,
    Taipei, 10610, Taiwan
08

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Dec 27, 2022, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
09

Registry details

Key details

Study ID
NCT05665517
Lead sponsor
National Taiwan Normal University
Responsible party
Jong-Long Guo (Distinguished Professor, National Taiwan Normal University) — Principal investigator
First posted
Dec 27, 2022
Start date
Apr 13, 2020
Primary completion
Nov 2, 2020
Completion
Nov 2, 2020
Last update
Dec 27, 2022

Study contacts

Jong-Long Guo, PhD
principal investigator · National Taiwan Normal University

Oversight

FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Dec 2022. You cannot join it, but the record below documents what was studied.

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