An observational study in Psychiatric Disorder, Mental Health Disorder and Stress, sponsored by Northwestern University. Completed at 1 site in United States. Open to participants aged 18 Years to 99 Years. Per ClinicalTrials.gov, last updated 2024-05-16.
Sponsored by Northwestern University · Observational
The purpose of this study is to collect patients' experiences and feedback to better understand and improve mental health care using telehealth services. This is critically important as telehealth appointments, including both phone and video calls, continue to be offered for regular appointments to reduce in-person interaction as a preventive measure to help control the spread of COVID-19.
Studying patients' perceived benefits and challenges of using telehealth services for mental health care will allow us to prioritize improvements to the telehealth experience and potentially, patient adoption of and comfort with remote appointments. This study's results would also inform policy makers and insurance companies about the potential utility of delivering mental health care through telehealth, even beyond the duration of the COVID-19 pandemic.
63 studies on the registry are indexed under Adjustment Disorders; 13 are open to participants now.
This study's enrollment of 605 is above the median of 231 across 10 observational studies indexed under Adjustment Disorders.
Browse Adjustment Disorders studies →Northwestern University is the lead sponsor of 1,423 studies on the registry; 198 are open to participants now.
Of its 105 completed or terminated interventional studies of FDA-regulated products, 78 (74%) have results posted.
Compared within Adjustment Disorders, this study's primary condition as ClinicalTrials.gg classifies it; the registry's first condition term is Mental Disorders. The counts are of registry records indexed under each term, refreshed daily. How we classify →
People receiving mental health care at Northwestern Medicine during the COVID-19 pandemic
Go through the criteria one by one — yes, no or not sure — and take the list to your doctor or the study team. Kept in this browser only.
Exclusion Criteria:
Patients receiving mental health care prior to and during the COVID-19 pandemic
Other: No interventions
This is a self-reported survey study about receiving mental health care during the COVID-19 pandemic
Patient Choosing Telehealth as an Option for Future Care
Patients choosing telehealth or not for future case, or unsure)
Time frame: At baseline
Comparison Between In-person and Telehealth
Subjects will reply on a 5 point scale (Telehealth much better, Telehealth better, about the same, In-person better, In-person much better Items compared: Quality of mental health care, ability to express one self, time \& money savings, ease of managing responsibilities, length of wait times and appointments missed
Time frame: At baseline
Patient Satisfaction With Telehealth
Subjects will reply on a 5 point scale (Extremely satisfied, Satisfied, Neither satisfied nor dissatisfied, Dissatisfied, Extremely Dissatisfied) No standard questionnaire. Internally developed questions
Time frame: At baseline
Patient Comfort Using Telehealth
Subjects will reply on a 5 point scale (Extremely comfortable, Comfortable, Neither comfortable nor uncomfortable, Uncomfortable, Extremely uncomfortable) No standard questionnaire. Internally developed questions
Time frame: At Baseline
Patient Easy of Using Telehealth
Subjects will reply on a 5 point scale (Extremely easy, Easy, Neither easy nor difficult, Difficult, Extremely difficult) No standard questionnaire. Internally developed questions
Time frame: At Baseline
| Milestone | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic |
|---|---|
| Started | 605 |
| Completed | 605 |
| Not completed | 0 |
Patients choosing telehealth or not for future case, or unsure)
| Participants | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic Using Telehealth |
|---|---|
| Yes | 523 |
| No | 43 |
| Unsure | 36 |
Subjects will reply on a 5 point scale (Telehealth much better, Telehealth better, about the same, In-person better, In-person much better Items compared: Quality of mental health care, ability to express one self, time \& money savings, ease of managing responsibilities, length of wait times and appointments missed
| Participants | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic |
|---|---|
| Telehealth much better | 53 |
| Telhealth better | 43 |
| About the same | 335 |
| In-person better | 115 |
| In-person much better | 52 |
Subjects will reply on a 5 point scale (Extremely satisfied, Satisfied, Neither satisfied nor dissatisfied, Dissatisfied, Extremely Dissatisfied) No standard questionnaire. Internally developed questions
| Participants | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic Using Telehealth |
|---|---|
| Extremely satisfied | 278 |
| Satisfied | 227 |
| Neither satisfied nor dissatisfied | 56 |
| Unsatisfied | 30 |
| Extremely unsatisfied | 7 |
Subjects will reply on a 5 point scale (Extremely comfortable, Comfortable, Neither comfortable nor uncomfortable, Uncomfortable, Extremely uncomfortable) No standard questionnaire. Internally developed questions
| Participants | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic Using Telehealth |
|---|---|
| Extremely Comfortable | 297 |
| Comfortable | 234 |
| Neither comfortable nor uncomfortable | 36 |
| Uncomfortable | 22 |
| Extremely uncomfortable | 7 |
Subjects will reply on a 5 point scale (Extremely easy, Easy, Neither easy nor difficult, Difficult, Extremely difficult) No standard questionnaire. Internally developed questions
| Participants | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic |
|---|---|
| Extremely easy | 318 |
| Easy | 209 |
| Neither easy nor difficult | 48 |
| Difficult | 16 |
| Extremely difficult | 4 |
Non-serious events are listed at a 0% frequency threshold.
| Group | Deaths | Serious | Other |
|---|---|---|---|
| Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic | — | — | — |
| Age, Categorical(Participants) | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic |
|---|---|
| <=18 years | 0 |
| Between 18 and 65 years | 459 |
| >=65 years | 141 |
| Sex: Female, Male(Participants) | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic |
|---|---|
| Female | 418 |
| Male | 179 |
| Ethnicity (NIH/OMB)(Participants) | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic |
|---|---|
| Hispanic or Latino | 55 |
| Not Hispanic or Latino | 494 |
| Unknown or Not Reported | 53 |
| Race (NIH/OMB)(Participants) | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic |
|---|---|
| American Indian or Alaska Native | 13 |
| Asian | 31 |
| Native Hawaiian or Other Pacific Islander | 0 |
| Black or African American | 84 |
| White | 457 |
| More than one race | 0 |
| Unknown or Not Reported | 17 |
| Household income(Participants) | Patients Receiving Mental Health Care Prior to and During the COVID-19 Pandemic |
|---|---|
| Prefer not to answer | 80 |
| <10k | 50 |
| 10K - <15k | 37 |
| 15K - <30k | 64 |
| 30K - <50k | 62 |
| 50K - <75k | 84 |
| 75K - <100k | 51 |
| 100K - <200k | 122 |
| >200k | 47 |
PDFs hosted by the registry, ClinicalTrials.gov.
Plan to share: Undecided
This study is completed, as verified in May 2024. You cannot join it, but the record below documents what was studied.
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