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CompletedNCT04556097CRESCENTUpdated Aug 5, 2025Results posted

Implementation of the Care Ecosystem Training Model for Individuals With Dementia in a High-risk, Integrated Care Management

An interventional study of Care Ecosystem in Dementia and Alzheimer Disease, sponsored by Mclean Hospital. Completed at 1 site in United States. Open to participants aged 65 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2025-08-05.

Sponsored by Mclean Hospital · Not applicable, Interventional, and Supportive care

Phase
Not applicable
Study type
Interventional
Enrollment
524
Allocation
Randomized
Ages
65 Years and older
Sex
All
01

Study summary

There is growing need for to provide high quality care for persons living with dementia (PLWD) and provide support for care partners in the primary care setting. The Care Ecosystem model is a telephone-based dementia care program that provides standardized, proactive, personalized, and scalable support and education for care partners. The Care Ecosystem model has demonstrated an improvement in patient quality of life, reduced unnecessary healthcare expenditures, and a decrease in care partner burden and depression.

In this pilot the investigators will assess the feasibility of implementing and measuring outcomes of an adapted Care Ecosystem training model for primary care nurse managers serving a diverse panel of PLWD and their care partners in primary care practices participating in the Mass General Brigham healthcare system's Integrated Care Management Program in Boston, MA. The study team will leverage the Mass General Brigham electronic medical record to determine the feasibility of collecting the primary clinical outcome defined as emergency department visits among the PLWD cared for by the primary care practices. The investigative team will also assess the feasibility of implementation, number of contacts between nurse care managers and care partners, and documented advance care planning.

02

Conditions studied

  • Dementia
  • Alzheimer Disease
03

In context

Dementia

2,172 studies on the registry are indexed under Dementia; 541 are open to participants now.

This study's enrollment of 524 is above the median of 83 across 1,629 interventional studies indexed under Dementia.

Browse Dementia studies →

Lead sponsor

Mclean Hospital is the lead sponsor of 181 studies on the registry; 32 are open to participants now.

Of its 14 completed or terminated interventional studies of FDA-regulated products, 10 (71%) have results posted.

Counted across the registry records on this site, refreshed daily.

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Who can participate

Ages eligible
65 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes

Inclusion criteria

  • Medicare beneficiary aligned to the Partners Medicare ACO
  • ICD-10 diagnosis code consistent with dementia in Medicare claims between August 1, 2019 and July 31, 2020 (excluding diagnoses for diagnostic testing services)
  • Actively engaged in care management services with a nurse care manager enrolled in the study

Exclusion criteria

Exclusion Criteria:

- Permanent resident of long-term care or deceased at the start of the study

05

Study design

Phase
Not applicable
Primary purpose
Supportive care
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Single (Participant)
Enrollment
524 participants (actual)

Study arms

  • Experimental
    Early Training

    Nurse care managers will be randomized to either early or delayed adapted Care Ecosystem training. The Early Training arm will be the first group to receive training and the first to have the opportunity to use the training in a clinical setting. We anticipate that each nurse care manager will manage 10 PWLD and we anticipate a 50% response rate/data availability, yielding 75 patients per arm.

    Behavioral: Care Ecosystem

  • Active comparator
    Delayed Training

    The Delayed Training arm will be the second group of nurse care managers to receive training.

    Behavioral: Care Ecosystem

Interventions

  • BehavioralCare Ecosystem

    The Care Ecosystem model uses a telephone-based intervention to support persons with dementia and their care partners, screening for common dementia-related problems and providing modular standardized support protocols and caregiver education. Specially trained health care navigators systematically identify needs and address health status, advance care planning, medication management and management of challenging behaviors. Health care navigators receive backup support from a nurse, social worker, dementia specialist, and pharmacist, and maintain close communication with the primary care provider of the persons with dementia. This Care Ecosystem model will be adapted to augment the dementia care provided by experienced Integrated Care Management Program nurse care managers engaged in the care of high-risk, high-cost patients in a large health system.

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What researchers measure

Primary outcomes

  1. ED Visits Per Member Per Month 6 Months Post Intervention

    Time frame: 6 months

Secondary outcomes

  1. Caregiver Distress (NPI-Q) 6 Months Post

    Mean Neuropsychiatric Inventory Questionnaire (NPI-Q) distress score at 6-month follow-up survey. The NPI-Q distress scale assesses caregiver distress. Scores can range from 0 to 60 and higher scores indicate greater distress.

    Time frame: 6 months

07

Results

Posted Aug 5, 2025

Participant flow

Participant flow — Overall Study
MilestoneIntervention- PWDControl- PWDIntervention - NCMControl- NCM
Started2061871515
Mailed caregiver survey14311300
Completed baseline survey574300
Completed 6-month follow-up survey352600
Completed1261051415
Not completed808210
Withdrew: Death0500
Withdrew: No caregiver435300
Withdrew: Ineligible, snf2200
Withdrew: Ineligible, health3400
Withdrew: Ineligible, language0100
Withdrew: Ineligible, no longer in care management0210
Withdrew: No dementia13300
Withdrew: Missing identifier2400
Withdrew: Did not have at least 1 member month in pre and post period17800

Outcome measures

PrimaryED Visits Per Member Per Month 6 Months Post Intervention
Time frame:
6 months
Reported as:
Mean · Visits per member per month
ED Visits Per Member Per Month 6 Months Post Intervention
Visits per member per monthInterventionControl
ED Visits Per Member Per Month 6 Months Post Intervention0.056 ± 0.1290.075 ± 0.144
Statistical analysis
  • Intervention vs Control · Difference in differences · p = 0.05 · Rate ratio: 0.61 · 95% CI 0.31 to 1.20The rate ratio is estimated for intervention patients as compared to controls.
SecondaryCaregiver Distress (NPI-Q) 6 Months Post

Mean Neuropsychiatric Inventory Questionnaire (NPI-Q) distress score at 6-month follow-up survey. The NPI-Q distress scale assesses caregiver distress. Scores can range from 0 to 60 and higher scores indicate greater distress.

Time frame:
6 months
Reported as:
Mean · Score on a scale
Caregiver Distress (NPI-Q) 6 Months Post
Score on a scaleInterventionControl
Caregiver Distress (NPI-Q) 6 Months Post10.86 ± 8.7911.68 ± 8.60
Statistical analysis
  • Intervention vs Control · Difference in differences · p = 0.05 · Mean difference (net): -2.7 · 95% CI -6.53 to 1.12Difference in differences model with a Gaussian distribution and identity link that provides linear estimate of the relative point difference.

Adverse events

Collected over 6 months post period. Non-serious events are listed at a 0% frequency threshold.

Adverse event summary by group
GroupDeathsSeriousOther
Intervention- PWD21/126 (16.7%)0/126 (0%)0/126 (0%)
Control-PWD14/105 (13.3%)0/105 (0%)0/105 (0%)
Intervention- NCM0/14 (0%)0/14 (0%)0/14 (0%)
Control- NCM0/15 (0%)0/15 (0%)0/15 (0%)

Baseline characteristics

The analysis population for the primary outcome of Emergency Department visits was restricted to only include those PWD who had at least 1 member month during pre-intervention and post-intervention. The analysis population for the outcome of NPI-Q Distress among caregivers for persons with dementia was further restricted only to those who completed the baseline and 6-month follow-up surveys (Intervention, N=35; Control, N=28).

Age, Categorical
Age, Categorical(Participants)Intervention- PWDControl- PWDIntervention- NCMControl- NCMTotal
<=18 years00000
Between 18 and 65 years05141534
>=65 years12610000226
Age, Continuous
Age, Continuous(years)Intervention- PWDControl- PWDIntervention- NCMControl- NCMTotal
Mean84.83 ± 8.1782.88 ± 9.37——83.94 ± 8.77
Sex: Female, Male
Sex: Female, Male(Participants)Intervention- PWDControl- PWDIntervention- NCMControl- NCMTotal
Female82681213175
Male44372285
Ethnicity (NIH/OMB)
Ethnicity (NIH/OMB)(Participants)Intervention- PWDControl- PWDIntervention- NCMControl- NCMTotal
Hispanic or Latino1960025
Not Hispanic or Latino1039700200
Unknown or Not Reported42141535
Race (NIH/OMB)
Race (NIH/OMB)(Participants)Intervention- PWDControl- PWDIntervention- NCMControl- NCMTotal
American Indian or Alaska Native00000
Asian00000
Native Hawaiian or Other Pacific Islander00000
Black or African American930012
White939400187
More than one race00000
Unknown or Not Reported248141561
Region of Enrollment
Region of Enrollment(participants)Intervention- PWDControl- PWDIntervention- NCMControl- NCMTotal
United States1261051415231
ED Visits Per Member Per Month
ED Visits Per Member Per Month(Visits per member per month)Intervention- PWDControl- PWDIntervention- NCMControl- NCMTotal
Mean0.060 ± 0.1580.052 ± 0.080——0.057 ± 0.128
NPI-Q Distress Score
NPI-Q Distress Score(Score on a scale)Intervention- PWDControl- PWDIntervention- NCMControl- NCMTotal
Mean11.17 ± 9.279.29 ± 6.41——10.33 ± 8.12
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Study locations

1 site
  • Mass General Brigham
    Somerville, Massachusetts 02145, United States
09

References and documents

Publications

  • Mellinger TJ, Forester BP, Vogeli C, Donelan K, Gulla J, Vetter M, Vienneau M, Ritchie CS. Impact of dementia care training on nurse care managers' interactions with family caregivers. BMC Geriatr. 2023 Jan 11;23(1):16. doi: 10.1186/s12877-022-03717-w. PubMed 36631767 ↗

Study documents

  • Study protocol · Jan 19, 2022
  • Statistical analysis plan · Jul 22, 2022

Documents are hosted by the registry — open the source record to download them.

Individual participant data

Plan to share: No

10

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Aug 5, 2025, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
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Registry details

Key details

Study ID
NCT04556097
Lead sponsor
Mclean Hospital
Responsible party
Brent Forester (Chief, Division of Geriatric Psychiatry, Mclean Hospital) — Principal investigator
First posted
Sep 21, 2020
Start date
Dec 15, 2020
Primary completion
Jul 31, 2021
Completion
Nov 3, 2021
Results posted
Aug 5, 2025
Last update
Aug 5, 2025

Oversight

Data monitoring committee
Yes
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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This study is completed, as verified in Jul 2025. You cannot join it, but the record below documents what was studied.

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