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CompletedNCT04506918Updated Apr 26, 2022

Comparison of SMS and IVR Surveys in Tanzania

An interventional study of IVR survey and SMS survey in Surveys and Questionnaires and Noncommunicable Diseases, sponsored by Johns Hopkins Bloomberg School of Public Health. Completed at 1 site in Tanzania. Open to participants aged 18 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2022-04-26.

Sponsored by Johns Hopkins Bloomberg School of Public Health · Not applicable, Interventional, and Other

Phase
Not applicable
Study type
Interventional
Enrollment
6,483
Allocation
Randomized
Ages
18 Years and older
Sex
All
01

Study summary

This study focuses on mechanisms to adapt the performance of interactive voice response (IVR) and short message service (SMS) surveys conducted in low-and middle-income (LMIC) setting (Tanzania) and evaluates how the two survey modalities (IVR and SMS) affect survey metrics, including response, completion and attrition rates.

Read the detailed description

Using random digit dialing (RDD) sampling technique, participants will be randomized to one of two arms : 1) IVR or 2) SMS. Participants in the first study arm will receive an IVR survey. Participants in the second study arm will receive a SMS survey. The IVR and SMS questionnaires contain a set of demographic questions and one non-communicable disease (NCD) module (alcohol, or tobacco, or diet, or physical activity, or blood pressure and diabetes). We will examine contact, response, refusal and cooperation rates and demographic representativeness by each study arm.

02

Conditions studied

  • Surveys and Questionnaires
  • Noncommunicable Diseases

Keywords

  • mobile phone surveys
  • interactive voice response
  • short message service
03

In context

Noncommunicable Diseases

128 studies on the registry are indexed under Noncommunicable Diseases; 44 are open to participants now.

This study's enrollment of 6,483 is above the median of 600 across 84 interventional studies indexed under Noncommunicable Diseases.

Browse Noncommunicable Diseases studies →

Lead sponsor

Johns Hopkins Bloomberg School of Public Health is the lead sponsor of 364 studies on the registry; 41 are open to participants now.

Of its 5 completed or terminated interventional studies of FDA-regulated products, 3 (60%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes

Inclusion criteria

  • Access to a mobile phone
  • Greater or equal to 18 years of age
  • Conversant in the Swahili language

Exclusion criteria

Exclusion Criteria:

  • Less than 18 years of age
05

Study design

Phase
Not applicable
Primary purpose
Other
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Single (Outcomes assessor)
Enrollment
6,483 participants (actual)

Study arms

  • Experimental
    IVR survey

    Participants will receive an IVR survey

    Other: IVR survey

  • Experimental
    SMS survey

    Participants will receive an SMS survey

    Other: SMS survey

Interventions

  • OtherIVR survey

    Participants will receive an IVR survey

  • OtherSMS survey

    Participants will receive a SMS survey

06

What researchers measure

Primary outcomes

  1. Cooperation Rate #1

    As defined by American Association for Public Opinion Research, cooperation rate is defined as I/(I+P+R) where I is the number of participants with complete interviews, P is the number of participants with partial interviews, and R is the number of participants with refusals and breakoffs.

    Time frame: Through study completion, an average of one month

  2. Response Rate #4

    As defined by American Association for Public Opinion Research, response rate is defined as (I+P)/(I+P+R+eU) where I is the number of participants with complete interviews, P is the number of participants with partial interviews, R is the number of participants with refusals and breakoffs, and eU is the estimated eligible proportion of unknowns

    Time frame: Through study completion, an average of one month

Secondary outcomes

  1. Refusal Rate #2

    As defined by American Association for Public Opinion Research, refusal rate is defined as (R)/(I+P+R+eU) where R is the number of participants with refusals and breakoffs, I is the number of participants with complete interviews, P is the number of participants with partial interviews, and eU is the estimated eligible proportion of unknowns

    Time frame: Through study completion, an average of one month

  2. Contact Rate #2

    As defined by American Association for Public Opinion Research, contact rate is defined as (I+P+R)/(I+P+R+eU) where I is the number of participants with complete interviews, P is the number of participants with partial interviews, R is the number of participants with refusals and breakoffs, and eU is the estimated eligible proportion of unknowns

    Time frame: Through study completion, an average of one month

07

Study locations

1 site
  • Ifakara Health Institute
    Dar Es Salaam, Tanzania
08

References and documents

Publications

  • Gibson DG, Pariyo GW, Wosu AC, Greenleaf AR, Ali J, Ahmed S, Labrique AB, Islam K, Masanja H, Rutebemberwa E, Hyder AA. Evaluation of Mechanisms to Improve Performance of Mobile Phone Surveys in Low- and Middle-Income Countries: Research Protocol. JMIR Res Protoc. 2017 May 5;6(5):e81. doi: 10.2196/resprot.7534. PubMed 28476729 ↗
  • Gibson DG, Pereira A, Farrenkopf BA, Labrique AB, Pariyo GW, Hyder AA. Mobile Phone Surveys for Collecting Population-Level Estimates in Low- and Middle-Income Countries: A Literature Review. J Med Internet Res. 2017 May 5;19(5):e139. doi: 10.2196/jmir.7428. PubMed 28476725 ↗
  • Gibson DG, Farrenkopf BA, Pereira A, Labrique AB, Pariyo GW. The Development of an Interactive Voice Response Survey for Noncommunicable Disease Risk Factor Estimation: Technical Assessment and Cognitive Testing. J Med Internet Res. 2017 May 5;19(5):e112. doi: 10.2196/jmir.7340. PubMed 28476724 ↗
  • Hyder AA, Wosu AC, Gibson DG, Labrique AB, Ali J, Pariyo GW. Noncommunicable Disease Risk Factors and Mobile Phones: A Proposed Research Agenda. J Med Internet Res. 2017 May 5;19(5):e133. doi: 10.2196/jmir.7246. PubMed 28476722 ↗

Individual participant data

Plan to share: No

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Apr 26, 2022, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT04506918
Lead sponsor
Johns Hopkins Bloomberg School of Public Health
Collaborators
Ifakara Health Institute
Responsible party
Sponsor
First posted
Aug 10, 2020
Start date
Oct 23, 2020
Primary completion
Apr 30, 2021
Completion
Apr 30, 2021
Last update
Apr 26, 2022

Study contacts

Dustin Gibson, PhD
principal investigator · Johns Hopkins University Bloomberg School of Public Health
Honorati Masanja, PhD
principal investigator · Ifakara Health Institute

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Apr 2022. You cannot join it, but the record below documents what was studied.

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