CClinicalTrials.gg
CompletedNCT04466865Updated Apr 30, 2026

A Communication Tool to Assist Older Adults Facing Dialysis Choices

An interventional study of Best Case/Worst Case communication tool training in Palliative Care, Kidney Failure, Chronic and Decision Making, sponsored by University of Wisconsin, Madison. Completed at 11 sites in United States. Open to participants aged 60 Years and older. Per ClinicalTrials.gov, last updated 2026-04-30.

Sponsored by University of Wisconsin, Madison · Not applicable, Interventional, and Health services research

Phase
Not applicable
Study type
Interventional
Enrollment
407
Allocation
Randomized
Ages
60 Years and older
Sex
All
01

Study summary

The purpose of this study is to test the effect of the "Best Case/Worse Case" (BC/WC) communication tool on receipt of palliative care and intensity of treatment at the end of life, quality of life, and quality of communication for older patients with end-stage renal disease (ESRD) receiving outpatient care at ten nephrology clinics. The intervention was developed and tested with acute care surgical patients at the University of Wisconsin (UW) and is now being testing to see if the intervention will work in a different setting.

The intervention will be tested with 320 older adults who have end-stage renal disease (ESRD) and are receiving care from a nephrologist enrolled in the study. Randomly assigned nephrologists within each site will receive the intervention (training to use the BC/WC tool) or to be in the waitlist control, meaning that they will not be offered BC/WC training until the end of the study, when all participants have been enrolled. Participants will be on follow up with surveys and chart review for up to two years after study enrollment. Caregivers will also be invited to participate and complete surveys.

Read the detailed description

This study will test the effect of the Best Case/Worst Case intervention on receipt of palliative care and intensity of treatment at the end of life, quality of life, and quality of communication for older patients with end-stage renal disease (ESRD). This multi-site cluster randomized trial will enroll 320 participants who are making a dialysis initiation decision and receive care from a nephrologist trained to use the Best Case/Worst Case tool, or care from a nephrologist who has not been trained to use this tool (usual care). Randomly assigned nephrologists within each site will receive the intervention or waitlist control (upon study completion). Participants will be on follow up for up to two years after study enrollment via regular surveys and chart review. This study has three aims:

Aim 1: To test the effect of the Best Case/Worst Case intervention on (1) receipt of palliative care and (2) intensity of treatment at the end of life for older patients with ESRD. Chart reviews will be used to determine whether participants have received at least one outpatient or inpatient palliative care consultation within 12 months of enrollment in the study. These consultations must be clearly marked as palliative care, provided by a clinician with palliative care training and have documented discussion of goals clarification, advance care planning, symptom management, coping, spiritual needs, or end-of-life care. To measure intensity of treatment received at the end of life, it will be determined whether participants have had an ICU admission within 30 days of death as a primary outcome and ICU admission, emergency room (ER) visit, or hospital admission within 30 days of death as a composite secondary outcome.

Aim 2: To test the effect of the Best Case/Worst Case intervention on quality of life. The primary outcome for Aim 2 is quality of life as measured by the Functional Assessment of Chronic Illness Therapy -Palliative Care (FACIT-Pal Version 4) at baseline, and every three months for up to 2 years after study enrollment. The hypothesis is that the overall quality of life will decline over time as participants become more infirm. The average change in health-related quality of life over time which has been shown to decline less with the receipt of concurrent palliative care will be compared.

Aim 3: To test the effect of the Best Case/Worst Case intervention on the quality of communication. To evaluate participant's assessment of nephrologist communication, the Quality of Communication (QOC) scale developed by Randy Curtis will be used. Unlike other measurements of physician communication that have high ceiling effects and limited ability to measure change, the QOC includes 7 items specific to end-of-life communication, which, if not performed by the clinician, are scored as zero. This will allow us to discriminate between quality of communication attributable to participant satisfaction (with high ceiling effects) versus content.

02

Conditions studied

  • Palliative Care
  • Kidney Failure, Chronic
  • Decision Making
  • Decision Support Techniques
  • Renal Dialysis
  • Dialysis
  • Kidney Diseases
  • Nephrologists
  • Decision Aid
  • End of Life
  • End-Stage Renal Disease
  • Late-Stage Renal Disease
  • Communication
  • Life-Supporting Treatments
03

In context

Kidney Failure, Chronic

2,085 studies on the registry are indexed under Kidney Failure, Chronic; 261 are open to participants now.

This study's enrollment of 407 is above the median of 55 across 1,557 interventional studies indexed under Kidney Failure, Chronic.

Browse Kidney Failure, Chronic studies →

Lead sponsor

University of Wisconsin, Madison is the lead sponsor of 1,161 studies on the registry; 182 are open to participants now.

Of its 151 completed or terminated interventional studies of FDA-regulated products, 114 (75%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
60 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  • Estimated glomerular filtration rate (eGFR) of less than or equal to 24
  • Not currently on dialysis (participants are eligible if they have had intermittent dialysis in the past or have dialysis access in place but are not currently on dialysis)
  • Participants must meet one or more of the following criteria: age greater than 80, evidence from the medical record that the patient has comorbid illness such that the modified Charlson score is 4 or greater, or a negative response to the standard "Surprise Question" ("Would you be surprised if this patient died in the next year?") from the participant's nephrologist.

Exclusion criteria

Exclusion Criteria:

  • Currently on dialysis
  • Lack decision-making capacity
  • Do not speak English
05

Study design

Phase
Not applicable
Primary purpose
Health services research
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Double (Participant, Outcomes assessor)
Enrollment
407 participants (actual)

Study arms

  • Experimental
    Best Case/Worst Case communication tool

    The participant's enrolled nephrologist will have completed training on the Best Case/Worst Case communication tool and will be encouraged to use it with the participant.

    Other: Best Case/Worst Case communication tool training

  • No intervention
    Usual Care

    Usual care conversations are typically focused on mode and timing of dialysis, management of electrolytes and scheduling of laboratory testing. Conservative management or a treatment option of "no dialysis" is rarely mentioned.

Interventions

  • OtherBest Case/Worst Case communication tool training

    The communication tool promotes dialogue and patient deliberation, and supports shared decision making in the context of kidney disease. Building on a conceptual model of shared decision-making proposed and the practice of scenario planning the intervention is designed to lead to a discussion of participants preferences and consideration of outcomes. The nephrologist verbally describes the "best case," "worst case," and "most likely" outcomes for each treatment option-incorporating rich narrative from clinical experience and translation of probabilistic information-while drawing a diagram of those options. The nephrologist also writes details about each option on the diagram. The narrative and graphic help family and patients formulate and express preferences.

06

What researchers measure

Primary outcomes

  1. Receipt of palliative care consult within 12 months of study enrollment, as determined by chart review or report by patient or caregiver

    Number of patients with 1 or more palliative care consults within 12 months of study enrollment.

    Time frame: from enrollment up to 12 months, data collected up to 2 years

Secondary outcomes

  1. Receipt of palliative care during 2-year follow up as determined by chart review or report by patient or caregiver

    Number of patients with receipt of any palliative care as determined by chart review or patient or caregiver report during 2-year follow up.

    Time frame: From enrollment for up to 2 years

  2. Patient-reported health-related quality of life

    Patient-reported health related quality of life will be measured using the 46-item Functional Assessment of Chronic Illness Therapy-Palliative Care Version 4 (FACIT-Pal); the investigators will compare the average score and average change (slope) in health-related quality of life over time, using the total score at last follow up. Possible scores for the FACIT-Pal total score range from 0-184. Higher scores indicate better quality of life.

    Time frame: Every 3 months for up to 2 years after enrollment

  3. Patient-reported health-related quality of life

    Patient-reported health related quality of life will be measured using the 27-item Functional Assessment of Cancer Therapy - General (FACT-G) scale (used here in non-cancer patients as part of the FACIT-Pal instrument). Possible scores for the FACT-G total score range from 0-108. Higher scores indicate better quality of life.

    Time frame: Every 3 months for up to 2 years after enrollment

  4. Patient-reported health-related quality of life

    Patient-reported health related quality of life will be measured using the 19-item FACIT-Pal palliative care subscale (PalS). Possible scores for the PalS range from 0-76. Higher scores indicate better quality of life.

    Time frame: Every 3 months for up to 2 years after enrollment

  5. Patient-reported quality of communication (QOC) received from study nephrologist

    Patient-reported general quality of communication will be measured using the 19-item Quality of Communication (QOC) scale. The QOC is a validated self-report instrument. The average composite score will be given with a possible range of 0-10. Higher scores indicate higher perceived quality of communication.

    Time frame: 48 hours after enrollment

  6. Patient-reported general quality of communication (QOC) received from study nephrologist

    Patient-reported general quality of communication will be measured using the 6-item general communication subscale of the 19-item Quality of Communication (QOC) scale. The QOC is a validated self-report instrument. The average item score will be given with a possible range of 0-10. Higher scores indicate higher perceived quality of communication.

    Time frame: 48 hours after enrollment

  7. Patient-reported quality of end-of-life communication (QOC) received from study nephrologist

    Patient-reported quality of end-of-life communication will be measured using 7-item end-of-life communication subscale of the 19-item Quality of Communication scale. The QOC is a validated self-report instrument. The average item score will be given with a possible range of 0-10. Higher scores indicate higher perceived quality of communication.

    Time frame: 48 hours after enrollment

  8. Hospice enrollment during 2-year follow up as determined by chart review or report by patient or caregiver

    Number of patients with documentation of hospice enrollment as determined by chart review and patient or caregiver report during 2-year follow up.

    Time frame: From enrollment for up to 2 years

  9. Documentation of new advance care planning during 2-year follow up as determined by chart review or report by patient or caregiver

    Number of patients with new documentation of advance care planning as determined by chart review or patient or caregiver report during 2-year follow up.

    Time frame: From enrollment for up to 2 years

  10. Treatment intensity at the end of life review as determined by chart review or report by patient or caregiver

    Number of patients with one or more of the following within 30 days of death: ER visit, ICU stay or hospitalization as determined by chart review or patient or caregiver report.

    Time frame: Within 30 days of death

  11. Surgical treatment intensity at the end of life as determined by chart review or report by patient or caregiver

    Number of patients who had one or more surgical procedure within 30 day as determined by chart review or patient or caregiver report.

    Time frame: Within 30 days of death

  12. Initiation of dialysis as determined by chart review or report by patient or caregiver

    Number of patients initiating dialysis as determined by chart review or patient or caregiver report.

    Time frame: From enrollment for up to 2 years

  13. Time to on-study death

    Time, in six month intervals, from baseline to 2 years. The Kaplan-Meier estimate reports the percentage of participants who experience death within 2 years from randomization. Participant death will be ascertained through medical record review and caregiver report.

    Time frame: From enrollment for up to 2 years

  14. Caregiver-reported quality of dying and death

    Quality of dying and death as perceived by the patient's caregiver will be measured using the Quality of Death and Dying (QODD) survey that asks about the patient's final 30 days of life. Possible scores on this measure range from 0 to 100 and higher scores indicate higher quality of dying and death.

    Time frame: 3 months after death

  15. Caregiver-reported health related quality of life

    Caregiver-reported health related quality of life will be measured using the Cambridge Palliative Audit Schedule (CAMPAS-R). Possible scores on this survey range from 0-100 and higher scores indicate greater symptomology.

    Time frame: Every 3 months for up to 2 years after enrollment

  16. Caregiver-reported general quality of communication (QOC) received from study nephrologist

    Caregiver-reported general quality of communication will be measured using the 6-item general communication subscale of the 19-item Quality of Communication (QOC) scale. The QOC is a validated self-report instrument. Possible scores on this subscale range from 0-60. Higher scores indicate higher perceived quality of communication.

    Time frame: Within 48 hours after enrollment

  17. Caregiver-reported quality of end-of-life communication (QOC) received from study nephrologist

    Caregiver-reported quality of end-of-life communication will be measured using 7-item end-of-life communication subscale of the 19-item Quality of Communication scale. The QOC is a validated self-report instrument. Possible scores on this subscale range from 0-70. Higher scores indicate higher perceived quality of communication.

    Time frame: Within 48 hours after enrollment

  18. Treatment intensity at the end of life as determined by chart review or report by patient or caregiver

    Number of patients with 1 or more ICU admission within 30 days of death.

    Time frame: Within 30 days before death

07

Study locations

11 sites
  • University of Colorado, Denver
    Denver, Colorado 173364, United States
  • Northwestern University
    Chicago, Illinois 60611, United States
  • Johns Hopkins University
    Baltimore, Maryland 21287, United States
  • University of Michigan
    Ann Arbor, Michigan 48105, United States
  • Columbia University
    New York, New York 10027, United States
  • Mount Sinai School of Medicine
    New York, New York 10029, United States
  • University of Pittsburgh
    Pittsburgh, Pennsylvania 15260, United States
  • Department of Medicine, University of Vermont
    Burlington, Vermont 05405, United States
  • University of Washington
    Seattle, Washington 98195, United States
  • West Virginia University
    Morgantown, West Virginia 26506, United States
  • Medical College of Wisconsin
    Milwaukee, Wisconsin 53226, United States
08

References and documents

Publications

  • Schell JO, Patel UD, Steinhauser KE, Ammarell N, Tulsky JA. Discussions of the kidney disease trajectory by elderly patients and nephrologists: a qualitative study. Am J Kidney Dis. 2012 Apr;59(4):495-503. doi: 10.1053/j.ajkd.2011.11.023. Epub 2012 Jan 4. PubMed 22221483 ↗
  • Ladin K, Lin N, Hahn E, Zhang G, Koch-Weser S, Weiner DE. Engagement in decision-making and patient satisfaction: a qualitative study of older patients' perceptions of dialysis initiation and modality decisions. Nephrol Dial Transplant. 2017 Aug 1;32(8):1394-1401. doi: 10.1093/ndt/gfw307. PubMed 27576590 ↗
  • Haug K, Buffington A, Zelenski A, Hanlon BM, Stalter L, Kwekkeboom KL, Rathouz P, Bansal AD, Cheung K, Crews D, Frazier R, Koncicki H, Lam D, Moss A, Rao M, Wolfgram DF, Yi J, Brill C, Kendrick R, Campbell TC, Jhagroo R, Schwarze M. Best Case/Worst Case: protocol for a multisite randomised clinical trial of a scenario planning intervention for patients with kidney failure. BMJ Open. 2022 Nov 3;12(11):e067258. doi: 10.1136/bmjopen-2022-067258. PubMed 36328383 ↗

Study documents

  • Statistical analysis plan · Sep 28, 2022
  • Informed consent form · Jun 30, 2023

Documents are hosted by the registry — open the source record to download them.

Individual participant data

Plan to share: Yes — A de-identified data set from this project will be stored in the Palliative Care Research Cooperative Group (PCRC) De-identified Data Repository (DiDR).

Supporting information: Study protocol, Sap, Icf, Analytic code

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Apr 30, 2026, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT04466865
Lead sponsor
University of Wisconsin, Madison
Collaborators
National Institute on Aging (NIA), University of Pittsburgh, University of Vermont, Johns Hopkins University, University of Colorado, Denver, Icahn School of Medicine at Mount Sinai, University of Washington, West Virginia University, Columbia University, Medical College of Wisconsin, The Palliative Care Research Cooperative Group, Northwestern University
Responsible party
Sponsor
First posted
Jul 10, 2020
Start date
Nov 2, 2020
Primary completion
Nov 10, 2025
Completion
Feb 28, 2026
Last update
Apr 30, 2026

Study contacts

Margaret L Schwarze, MD, MPP, FACS
principal investigator · University of Wisconsin, Madison
Amar Bansal, MD
principal investigator · University of Pittsburgh
Katharine Cheung, MD, PhD
principal investigator · University of Vermont
Deidra Crews, MD
principal investigator · Johns Hopkins University
Katie Colborn, PhD
principal investigator · University of Colorado, Denver
Holly Koncicki, MD
principal investigator · Icahn School of Medicine at Mount Sinai
Jean Kutner, MD
principal investigator · University of Colorado, Denver
Daniel Lam, MD
principal investigator · University of Washington
Alvin Moss, MD
principal investigator · West Virginia University
Maya Rao, MD
principal investigator · Columbia University
Dawn Wolfgram, MD
principal investigator · Medical College of Wisconsin
Jeniann Yi, MD
principal investigator · University of Colorado, Denver
Tamara Isakova, MD, MMSc
principal investigator · Northwestern University

Oversight

Data monitoring committee
Yes
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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