An interventional study of Telephone simulation training in Cardiac Arrest, sponsored by University of Washington. Completed. Open to participants aged 18 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2016-11-09.
Sponsored by University of Washington · Not applicable, Interventional, and Health services research
This study is to test the use of simulation training to improve 9-1-1 telecommunicators' call processing and response. Training sessions will expose 9-1-1 telecommunicators to several realistic emergency situations through mock 9-1-1 calls with a trained actor playing the part of a reporting party, followed immediately by feedback on call handling provided by a trained call observer. Investigators hypothesize that simulation followed by trained observer-directed feedback will increase correct triage of medical emergency and delivery of pre-arrival instructions during simulated calls and in actual 9-1-1 calls.
984 studies on the registry are indexed under Heart Arrest; 227 are open to participants now.
This study's enrollment of 157 is above the median of 100 across 563 interventional studies indexed under Heart Arrest.
Browse Heart Arrest studies →University of Washington is the lead sponsor of 1,431 studies on the registry; 226 are open to participants now.
Of its 158 completed or terminated interventional studies of FDA-regulated products, 136 (86%) have results posted.
Counted across the registry records on this site, refreshed daily.
Inclusion Criteria: 9-1-1 call-center call receivers. -
Exclusion Criteria:
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Participants randomized to the control arm receive no telephone simulation training.
Participants randomized to the intervention arm receive telephone simulation training.
Behavioral: Telephone simulation training
The intervention consists of four 20-minute telephone simulation training sessions over a 4 month period (one session each month). Each 20-minute training session will include 3 simulated 9-1-1 calls, performed by a standardized caller (trained actor) and feedback will be provided right away by a trained observer who takes notes during the simulation calls and discusses the teaching points after the session. In total, the 9-1-1 dispatchers will receive 12 different simulated calls.
Change in elapsed seconds from call answer to start of telephone-cardiopulmonary resuscitation (T-CPR) instructions in cardiac arrest calls in simulations and in actual calls.
Time frame: Once monthly over 4 months (during simulations); at event (actual cardiac arrest 9-1-1 call) over 12 months.
Change in proportion of calls with querying behaviors compliant with the "all-callers" interviewing protocol.
Time frame: Once monthly over 4 months (during simulations); at event (actual cardiac arrest 9-1-1 call) over 12 months.
No study locations are listed for this record.
The record gives a start of Sep 2013, a primary completion of Jul 2016 and a completion of Jul 2016. It does not say whether these dates are actual or estimated.
How these figures are worked out, and which studies are left out of them.
This study is completed, as verified in Nov 2016. You cannot join it, but the record below documents what was studied.
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