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CompletedNCT00417456Updated Mar 16, 2012

The Development and Evaluation of an "E-Visit" Program for the Management of Acne

An interventional study of Evisit and Office visit in Acne Vulgaris, sponsored by Massachusetts General Hospital. Completed at 2 sites in United States. Open to participants aged 12 Years and older. Per ClinicalTrials.gov, last updated 2012-03-16.

Sponsored by Massachusetts General Hospital · Not applicable, Interventional, and Health services research

Phase
Not applicable
Study type
Interventional
Enrollment
151
Allocation
Randomized
Ages
12 Years and older
Sex
All
01

Study summary

The purpose of this study is to test the efficacy, timeliness, and user satisfaction of an online "E-Visit" application that uses store-and-forward technology for acne patients requiring dermatologic care for their condition. Hypotheses:

  1. That an "E-Visit" is an effective alternative to in-person clinic care for patients with mild to severe facial acne.
  2. That providers and patients will be satisfied with this model.
  3. That mean wait times for new and return visits will be reduced through the "E-Visit" model.
  4. That this prototype for care will improve clinic workflow, offer additional patient access, and allow urgent cases to be seen earlier.
Read the detailed description

Across the United States, a geographically mal-distributed workforce of Dermatologists exists, a problem that is projected to worsen. Patient access to dermatologic care is threatened. The dermatology workforce shortage has resulted in long wait times for patients, especially new patient visits and acute care cases.

Teledermatology has received much attention as a solution to the preceding problems. Teledermatology can reduce the burden of repeat office visits in chronic conditions by facilitating care from home. In this trial, a model incorporating store-and-forward technology is tested in general clinics while its impact on clinical outcomes, satisfaction, and wait times are studied.

Comparison: After consent, study subjects are assigned a unique study number and randomly assigned to one of two groups:

Group 1- The first group of subjects will have four (4) in-office visits spaced six weeks apart.

Group 2- The second group will have four (4) "e-visits" spaced six weeks apart.

At the end of study (after completion of 5th visit overall) all participants will complete a satisfaction survey.

02

Conditions studied

  • Acne Vulgaris

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Keywords

  • Acne
  • Telemedicine
  • Dermatology
03

In context

Acne Vulgaris

730 studies on the registry are indexed under Acne Vulgaris; 86 are open to participants now.

This study's enrollment of 151 is above the median of 69 across 628 interventional studies indexed under Acne Vulgaris.

Browse Acne Vulgaris studies →

Lead sponsor

Massachusetts General Hospital is the lead sponsor of 2,536 studies on the registry; 446 are open to participants now.

Of its 214 completed or terminated interventional studies of FDA-regulated products, 161 (75%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
12 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  • Age 12 or older
  • Diagnosis of mild to severe facial acne
  • Access to a credit card
  • Access to an Internet connection and a computer
  • Ability to image self
  • MA Blue Cross/ Blue Shield Coverage

Exclusion criteria

Exclusion Criteria:

  • Non-English speaking individuals
  • Patients taking Accutane for their acne
  • Impaired Physical ability to image self
  • Impaired Cognitive ability
05

Study design

Phase
Not applicable
Primary purpose
Health services research
Allocation
Randomized
Intervention model
Parallel assignment
Masking
None (open label)
Enrollment
151 participants (actual)

Study arms

  • Active comparator
    1

    Office Visits

    Other: Office visit

  • Experimental
    2

    Evisit

    Other: Evisit

Interventions

  • OtherEvisit

    Asynchronous,remote care delivery via a secure web platform

    Also known as: RelayHealth platform

  • OtherOffice visit

    Conventional office-based care

06

What researchers measure

Primary outcomes

  1. Peer review of subject images using the Total Inflammatory Lesion Count at the end of active recruitment

    Time frame: 6 months

Secondary outcomes

  1. Subject satisfaction

    Time frame: 6 months

  2. Physician satisfaction

    Time frame: 6 months

  3. Timing of visits

    Time frame: ongoing

07

Study locations

2 sites
  • MGH Dermatology Associates
    Boston, Massachusetts 02114, United States
  • Brigham and Women's Hospital Department of Dermatology
    Boston, Massachusetts 02115, United States
08

References and documents

Publications

  • Watson AJ, Bergman H, Williams CM, Kvedar JC. A randomized trial to evaluate the efficacy of online follow-up visits in the management of acne. Arch Dermatol. 2010 Apr;146(4):406-11. doi: 10.1001/archdermatol.2010.29. PubMed 20404229 ↗
09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Mar 16, 2012, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT00417456
Lead sponsor
Massachusetts General Hospital
Responsible party
Joseph C. Kvedar (Director, Center for Connected Health, Massachusetts General Hospital) — Principal investigator
First posted
Jan 1, 2007
Start date
Oct 2005
Primary completion
Dec 2007
Completion
Dec 2007
Last update
Mar 16, 2012

Study contacts

Joseph C. Kvedar, M.D.
principal investigator · Massachusetts General Hospital

Oversight

Data monitoring committee
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Mar 2012. You cannot join it, but the record below documents what was studied.

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