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Not yet recruitingNCT07911241COPS-ERAUpdated Nov 6, 2026

Validation of the Healthcare Relationship Assessment Scale (ERA) in Health Sciences Students.

An observational study in Health Adult Subjects, Communication and Clinical Communication, sponsored by Universidad Loyola Andalucia. Not yet recruiting. Open to participants aged 18 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2026-11-06.

Sponsored by Universidad Loyola Andalucia · Observational

Updated Nov 2, 2026Newly registeredGo to Updates ↓
Study type
Observational
Model
Cohort
Time perspective
Cross-sectional
Enrollment
300
Ages
18 Years and older
Sex
All
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Study summary

This study aims to design and psychometrically validate a practical and agile observational instrument-the Healthcare Relationship Assessment scale (ERA scale)-to evaluate communication skills and person-centered care among undergraduate health sciences students (Nursing, Physiotherapy, Pharmacy, and Psychology) during their external clinical placements. Adapted from the theoretical framework of the CICAA scale, the instrument is designed to reduce evaluation burden for clinical mentors while maintaining high measurement reliability and validity.

Read the detailed description

erson-centered care requires healthcare professionals to master relational and communication competencies. Although clinical placements represent an ideal setting to train and assess these skills, existing tools like the CICAA scale present logistical challenges due to the extensive training and observation time required from clinical tutors. This sequential mixed-methods study comprises two phases: Qualitative phase: Semi-structured interviews with academic coordinators, clinical tutors, and recent graduates/students to refine item content, operational feasibility, and relevance based on the four CICAA dimensions (connecting, identifying/understanding health issues, agreeing on decisions/actions, and assisting in understanding and acting). Quantitative phase: A cross-sectional observational study where clinical tutors evaluate students at the end of their clinical placements using the ERA scale via Qualtrics. Psychometric evaluation will include Exploratory and Confirmatory Factor Analysis (CFI, TLI, RMSEA), internal consistency (Cronbach's alpha, McDonald's omega), inter-rater reliability, and response-process validity (paradata/response latencies).

02

Conditions studied

  • Health Adult Subjects
  • Communication
  • Clinical Communication

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Keywords

  • Psychometrics
  • Validation Study
  • Health Sciences Education
  • Soft Skills
03

In context

Communication

719 studies on the registry are indexed under Communication; 159 are open to participants now.

This study's planned enrollment of 300 is above the median of 104 across 132 observational studies indexed under Communication.

Browse Communication studies →

Lead sponsor

Universidad Loyola Andalucia is the lead sponsor of 3 studies on the registry; 1 is open to participants now.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes
Sampling method
Non-probability sample

Study population

Undergraduate health sciences students from Nursing, Physiotherapy, Pharmacy, and Psychology degrees undergoing curricular external clinical placements across affiliated hospitals, primary healthcare centers, educational centers, and social health organizations, along with their assigned clinical tutors and academic practicum coordinators

Eligibility criteria

Students (evaluated participants):

  • Undergraduate students actively enrolled in Nursing (years 1 to 4), Physiotherapy (years 3 to 4), Pharmacy (years 3 to 4), or Psychology (year 3).
  • Currently completing external clinical placements or clinical practicum in affiliated healthcare, educational, or social settings.
  • Sufficient linguistic competence in Spanish.
  • Provision of explicit electronic for the use of observational evaluation data for research purposes.

Clinical Tutors and Key Informants:

  • Active clinical healthcare professionals serving as clinical tutors/mentors for students during their practicum.
  • For the qualitative phase: Academic coordinators, clinical tutors, or university professors with at least one year of experience in clinical tutoring or academic management of clinical placements, and no more than five years of teaching inactivity in this area.
  • For the qualitative phase (graduates/students): Healthcare graduates or senior students who completed clinical practicum within the past two to three years.
  • Provision of signed or electronic informed consent.

Exclusion Criteria:

  • Students not actively undertaking clinical placements during the study evaluation periods.
  • Refusal to provide informed consent or withdrawal of consent at any point during data collection.
Terms in these criteria, in plain language(1)

Underlined terms in the criteria open these too. Explained by clinicaltrials.gg, not part of the registry record. The study team decides who can take part.

Informed consent

Before you join, the study team explains what taking part involves — its purpose, what happens, the risks and possible benefits — and answers your questions, so you can decide freely. Consent is usually recorded on a form (the informed consent form, ICF) signed by you or, where the law allows, by someone legally authorised to decide for you.

You can keep asking questions during the study, you are told of new information that matters, and you can choose to leave at any time.

05

Study design

Observational model
Cohort
Time perspective
Cross-sectional
Enrollment
300 participants (estimated)
Target follow-up
1 Day
Patient registry
Yes

Groups and cohorts

  • Health Sciences Students

    Undergraduate students enrolled in Nursing (years 1-4), Physiotherapy (years 3-4), Pharmacy (years 3-4), and Psychology (year 3) during their external clinical placements across affiliated health and social care centers. Their interpersonal communication and person-centered relational skills are evaluated observationally by their designated clinical tutors

    Diagnostic Test: ERA Scale (Healthcare Relationship Assessment Scale)

Interventions

  • Diagnostic testERA Scale (Healthcare Relationship Assessment Scale)

    An observational assessment tool adapted from the CICAA model to evaluate communication competencies and person-centered care in healthcare students during clinical practicum. The instrument is completed online via Qualtrics by clinical tutors once at the end of the student's clinical placement period (taking approximately 10 minutes).

06

What researchers measure

Primary outcomes

  1. Construct Validity and Internal Structure of the ERA Scale

    Goodness-of-fit indices evaluated via Exploratory and Confirmatory Factor Analysis (CFI ≥ 0.95, TLI ≥ 0.95, RMSEA ≤ 0.06) based on tutor ratings of student communication and relationship skills

    Time frame: At the completion of each student's clinical placement period (approximately end of semester / academic year, up to 10 months).

Secondary outcomes

  1. Inter-Rater Reliability of the ERA Scale

    Degree of agreement between clinical observers evaluated using the Intraclass Correlation Coefficient (ICC) or weighted Kappa coefficient.

    Time frame: Through the end of the academic evaluation cycle (up to 12 months).

07

Study locations

No study locations are listed for this record.

08

References and documents

Individual participant data

Plan to share: No — In accordance with the study protocol approved by the institutional ethics committee and the participant informed consent agreements, raw individual participant data will remain strictly confidential and will not be shared with outside parties or third-party researchers. Study results will be disseminated exclusively as aggregated data

No publications or documents are linked to this record.

09

Updates

2 registry updates since Sep 25, 2026
Registered
First appeared on the registry. No changes since
Nov 2, 2026
Show all 2 updates
  1. Nov 6, 2026
    Minor edits only
    + 3 other changes: index terms, verification date and conditions
  2. Nov 2, 2026
    First appeared on the registry

From the registry record's own update history. This site started tracking changes on Sep 25, 2026; for anything earlier, see the record history on ClinicalTrials.gov ↗

10

Registry details

Key details

Study ID
NCT07911241
Lead sponsor
Universidad Loyola Andalucia
Collaborators
University of Deusto
Responsible party
Sponsor
First posted
Nov 2, 2026
Start date
Nov 2026 (estimated)
Primary completion
Sep 2027 (estimated)
Completion
Sep 2027 (estimated)
Last update
Nov 6, 2026

Study contacts

Raquel Ruiz-Íñiguez, PhD
Contact
rruiz@uloyola.es
+34 955 641 600
Diego Díaz-Milanés, PhD
Contact
rruiz@uloyola.es
+34 955 641 600
Raquel Ruiz-Íñiguez, PhD
principal investigator · Universidad Loyola Andalucia

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is not yet recruiting, as verified in Nov 2026. You cannot join it, but the record below documents what was studied.

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