An interventional study of AI chatbot study arm and Traditional counselling study arm in Colorectal Cancer Screening, Colon Polyps and Adenomas and Bowel Preparation Quality, sponsored by National University of Malaysia. Not yet recruiting at 1 site in Malaysia. Open to participants aged 18 Years to 75 Years, including healthy volunteers. Per ClinicalTrials.gov, last updated 2025-04-01.
Sponsored by National University of Malaysia · Not applicable, Interventional, and Diagnostic
Traditional pre-colonoscopy counselling requires significant time from healthcare workers to explain procedures, limiting efficiency and patient turnover. Inadequate bowel preparation exacerbates this issue, leading to repeat procedures and increased costs. However, no study has yet evaluated the effectiveness of AI in improving the Boston Bowel Preparation Scale (BBPS) for colonoscopy preparation. By addressing this gap, AI chatbots could provide personalized guidance, reduce healthcare worker burden, improve preparation quality, and enhance patient experience.This research attempts to evaluate the effectiveness of using Artificial intelligence (AI) chat bot to improve bowel preparation, anxiety level and patient's satisfaction among colonoscopy patients in Hospital Tuanku Muhriz (HCTM), compared to conventional instructions
326 studies on the registry are indexed under Colonic Polyps; 53 are open to participants now.
This study's planned enrollment of 96 is below the median of 264 across 221 interventional studies indexed under Colonic Polyps.
Browse Colonic Polyps studies →National University of Malaysia is the lead sponsor of 124 studies on the registry; 45 are open to participants now.
Counted across the registry records on this site, refreshed daily.
Go through the criteria one by one — yes, no or not sure — and take the list to your doctor or the study team. Kept in this browser only.
Exclusion Criteria:
Patient's who will be interacting with AI chatbot for bowel preparation counselling
Procedure: AI chatbot study arm · Procedure: Traditional counselling study arm
Patients receiving conventional way of counselling for bowel preparation before colonoscopy
Procedure: AI chatbot study arm · Procedure: Traditional counselling study arm
Intervention arm will have to undergo bowel preparation using standard polyethylene glycol solution (Fortrans)
Intervention arm will have to undergo bowel preparation using standard polyethylene glycol solution (Fortrans)
To determine the effectiveness of artificial intelligence (AI) chat bot in improving bowel preparation among colonoscopy patients in Hospital Tuanku Mukhriz (HCTM), compared to conventional instructions
Patients in interventional arm will be receiving counselling via interaction with AI chatbot.Each interaction session were limited to 15 minutes maximum. The quality of bowel preparation will be graded by the masked endoscopists using Boston Bowel Preparation Score (BBPS). Each of the three colon segments (right, transverse and left) will be assigned scores (0 - 3) . 0 - unprepared colon while 3 indicates the best possible preparation.A total score will range from 0 to 9, where higher scores indicate better bowel preparation.
Time frame: 1 year
To determine the effectiveness of AI chat bot in relieving anxiety among colonoscopy patients in HCTM, compared to conventional instructions.
Anxiety level for both arms will be measured before and after colonoscopy using the validated Depression Anxiety and Stress Scale 21 (Anxiety Scale). Is a self-reporting scale that measure the the anxiety.DASS interpretation ;Normal 0-7, Mild 8-9, Moderate 10-14, Severe 15-19 and Extremely severe 20+
Time frame: 1 year
To determine the effectiveness of AI chat bot in improving satisfaction among colonoscopy patients in HCTM, compared to conventional instructions.
Patients from both arms will be interviewed after colonoscopy using the validated Patient Satisfaction Questionnaire (PSQ).PSQ are a set of questionnaires that help researchers to understand patient experiences and identify areas of improvement.Patients will be evaluated on multiple domains- general satisfaction, technical quality, interpersonal aspect, clarity of communication,access to care and confidence in healthcare provider. Each domain will be given scores according to the Likert scale ranging from 1 to 5. 1 means very dissatisfied while 5 means very satisfied.
Time frame: 1 year
Documents are hosted by the registry — open the source record to download them.
Plan to share: Yes — Study Protocol , Informed Consent Form, Clinical Study Report upon considerable request
Supporting information: Study protocol, Informed consent form, Clinical study report
Time frame: APRIL 2025 - FEBRUARY 2026
This study is not yet recruiting, as verified in Mar 2025. You cannot join it, but the record below documents what was studied.
Get an email when the registry record changes — status, dates, results — or when someone posts here.
Sign in to followQuestions and observations about this study, from anyone following it. Not medical advice, and not a channel to the study team — their contact details are on the registry record.
Sign in to join the discussion. Reading takes no account; posting does. You choose a display name, and a pseudonym is the default.
Nothing here yet. If you are running this trial, taking part in it, or weighing whether to, this is the place to say so.
National University of Malaysia →