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CompletedNCT05986929Updated Dec 5, 2024

Acceptability, Barriers and Facilitators of a Communication Tool in Hospital Settings

An observational study in Communication, Multidisciplinary, sponsored by Université de Sherbrooke. Completed at 1 site in Canada. Open to participants aged 18 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2024-12-05.

Sponsored by Université de Sherbrooke · Observational

Study type
Observational
Model
Case-only
Time perspective
Prospective
Enrollment
41
Ages
18 Years and older
Sex
All
01

Study summary

The presence of appropriate systems to promote good communication within the care team is one of the ten important characteristics identified for effective interdisciplinary work. However, the current communication systems at the Eastern Townships University Health and Social Services Centre of the Sherbrooke University Hospital (SUH), an hospital setting in Sherbrooke (Quebec, Canada), are numerous, scattered and difficult to identify quickly. The bedside magnetized posters were developed to address this issue. The use of this kind of tool should improve teamwork, communication, and patient care. As the bedside magnetized posters are now well established on the stroke and geriatric units at the SUH, it is essential to evaluate their acceptability by staff members. In addition, identifying the barriers and facilitators to their use will support the team for eventual deployment in other care environments at the SUH.

Read the detailed description

The objectives of the study are:

  1. To describe the acceptability of magnetic posters by staff members in the Neurology Department - Stroke Unit, where they are already well established, and in the Geriatric Department, where they are newly introduced.
  2. To identify barriers and facilitators to the use of magnetic posters to assist the team in an eventual deployment in other care environments at SUH.

Methods

A mixed sequential design will be used (quantitative, qualitative and observational). The study population will be staff working with inpatients in the neurology-stroke and geriatric units of SUH. Staff meeting the eligibility criteria will be invited to complete an electronic survey on the acceptability of the magnetic posters. The survey will consist of 15 closed questions relating to the use of the magnetic posters (e.g. frequency of poster consultation) and its acceptability (e.g. ease of use, poster content), one open question to gather suggestions for improving the tool and 6 socio-demographic questions. The survey will take approximately 10-15 minutes to complete, and responses will be recorded on the Research Centre on Aging's RedCap server for later analysis.

Also, a member of the research team will carry out observations on the neurology-stroke and geriatric units for one half-day, in order to collect data concerning, among other things, how the posters are used (e.g. where are the posters available to staff, which posters are used) and the characteristics of the patients for whom the posters are used.

Finally, two semi-structured group interviews, one for the neurology-stroke unit and one for the geriatric unit, will be facilitated by a member of the research team. Each group will be made up of 6 to 8 employees from a variety of professions, in order to be representative of the population under study and will last 30-60 minutes. The focus groups will address the facilitators and barriers to poster use for each respective unit. Discussions will be recorded and verbatims will be kept for later analysis.

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Conditions studied

  • Communication, Multidisciplinary

Keywords

  • communication
  • multidisciplinary
  • hospital settings
03

In context

Lead sponsor

Université de Sherbrooke is the lead sponsor of 289 studies on the registry; 68 are open to participants now.

Counted across the registry records on this site, refreshed daily.

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Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes
Sampling method
Non-probability sample

Study population

The study population will consist of staff members working with people hospitalized in the neurology-stroke and geriatric units of SUH. The sample will be made up of various types of professionals such as nurses, beneficiary attendants, physicians, residents, physiotherapists, occupational therapists, speech therapists, nutritionists, social workers, as well as people assigned to housekeeping and user transportation. If student nurses are present on these units at the time of recruitment, they may also be asked to participate.

Inclusion criteria

  • adults aged 18 and over
  • employed by the SUH and working on stroke and geriatric units

Exclusion criteria

Exclusion Criteria:

  • none
05

Study design

Observational model
Case-only
Time perspective
Prospective
Enrollment
41 participants (actual)
Patient registry
No

Groups and cohorts

  • Staff on the neurology and geriatric units

    Staff that will participate in the electronic survey (N=100) and focus group (N=6-8)

    Other: focus group · Other: electronic survey

Interventions

  • Otherfocus group

    Two semi-structured group interviews, lasting 30-60 minutes, on facilitators and barriers to poster use by staff members (N=6-8).

  • Otherelectronic survey

    An electronic survey of 15 closed questions on the acceptability of the magnetic posters (N=100).

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What researchers measure

Primary outcomes

  1. Acceptability

    questions on acceptability of the magnetic posters will be asked in the electronic survey

    Time frame: From the time the participants begin the electronic survey to the time their answers are sent off (approx. 15 to 20 minutes). There are no cut-off points for this outcome

  2. Barriers and facilitators

    questions on barriers and facilitators to poster use will be asked during the focus group

    Time frame: This outcome will be measured during the participants' focus group, which should have a duration of approx. 60 minutes. There are no cut-off points for this outcome

Secondary outcomes

  1. Questionnaire on the use of the magnetic posters

    during the observational half-day, how the posters are used (where they are used and which posters are used) in the stroke and geriatric units will be collected

    Time frame: This outcome will be measured during the observational half-day, which should have a duration of approx. 4 hours. There are no cut-off points for this outcome

  2. Characteristics of the patients

    This outcome will be measured during the observational half-day, which should have a duration of approx. 4 hours.

    Time frame: This outcome will be measured during the observational half-day, which should have a duration of approx. 4 hours. There are no cut-off points for this outcome

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Study locations

1 site
  • CIUSSS de l'Estrie CHUS
    Sherbrooke, Quebec J1H 5N4, Canada
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References and documents

Individual participant data

Plan to share: No

No publications or documents are linked to this record.

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Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Dec 5, 2024, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
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Registry details

Key details

Study ID
NCT05986929
Lead sponsor
Université de Sherbrooke
Collaborators
Fondation Vitae
Responsible party
Sponsor
First posted
Aug 14, 2023
Start date
Jan 17, 2024
Primary completion
Jul 5, 2024
Completion
Jul 5, 2024
Last update
Dec 5, 2024

Study contacts

Marie-Helene Milot, PhD
principal investigator · Université de Sherbrooke

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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