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CompletedNCT04827381Updated Feb 16, 2022

Improving Patient and Caregiver Engagement by Sharing Annotated Audio-recorded Clinic Visits

An interventional study of Annotated Audio and Audio in Multimorbidity, sponsored by Dartmouth-Hitchcock Medical Center. Completed at 1 site in United States. Open to participants aged 65 Years and older. Per ClinicalTrials.gov, last updated 2022-02-16.

Sponsored by Dartmouth-Hitchcock Medical Center · Not applicable, Interventional, and Other

Phase
Not applicable
Study type
Interventional
Enrollment
45
Allocation
Randomized
Ages
65 Years and older
Sex
All
01

Study summary

In this project, the investigators will conduct a three-arm patient-randomized pilot trial in older adults with multimorbidity in ambulatory care settings to determine the feasibility, usability, and acceptability of an audio-based PHL developed with older adults and caregivers, HealthPAL.

Read the detailed description

Providing digital recordings of clinical visits to patients has emerged as a new strategy to promote patient and family engagement in care. With advances in natural language processing, an opportunity exists to maximize the value of visit recordings for patients by automatically annotate key visit information (e.g., medications, tests \& imaging) with linkages to trustworthy online resources. These resources can be curated in an audio-based personal health library (PHL). In this project, the investigators will conduct a three-arm patient-randomized pilot trial in older adults with multimorbidity in ambulatory care settings to determine the feasibility, usability, and acceptability of an audio-based PHL developed with older adults and caregivers, HealthPAL. Participants in the intervention arms will receive access to an audio-based PHL with either 1) a clinic visit recording where key information is annotated and hyperlinks to trustworthy health information are provided (HealthPAL), 2) a clinic visit recording without annotations or hyperlinks, or 3) the third group of participants will receive usual care (control) with no recordings. Usability metrics and satisfaction will be assessed at two weeks. Preliminary data on the impact of HealthPAL on patient ability to seek, find and use health information with high confidence and patient activation, as well caregiver preparedness will also be gathered.

02

Conditions studied

  • Multimorbidity

Keywords

  • Patient recording
  • Personal health library
  • Patient communication
03

In context

Lead sponsor

Dartmouth-Hitchcock Medical Center is the lead sponsor of 472 studies on the registry; 68 are open to participants now.

Of its 30 completed or terminated interventional studies of FDA-regulated products, 20 (67%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
65 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  • (1) ≥ 65 years
  • (2) with multimorbidity
  • (3) plan on receiving ongoing care at the clinic for the subsequent month
  • (4) access to internet.

The investigators will only include patients of clinicians (MDs, NPs) who (1) are based at the study clinic; (2) who treat adult patients.

Exclusion criteria

Exclusion Criteria:

  • (1) who have a six-item screener (SIS) of cognitive function score ≤ 4 and/or for those with a defined caregiver, whose proxy has not provided consent for the patient's participation
  • (2) with schizophrenia, or other psychotic disorders, substance-abuse disorders, and with uncorrectable vision or hearing impairment
  • (3) who reside in nursing homes, long-term care, skilled nursing, or hospice.

The investigators will exclude clinicians who (1) are trainees, e.g., medical students or residents; or (2) commonly audio or video record clinic visits for patient's personal use.

05

Study design

Phase
Not applicable
Primary purpose
Other
Allocation
Randomized
Intervention model
Parallel assignment
Masking
None (open label)
Enrollment
45 participants (actual)

Study arms

  • No intervention
    Usual care

    Patients visiting their clinician will receive the normal, written after-visit-summary (available on paper or via the patient portal).

  • Experimental
    Annotated Audio

    In addition to usual care, patients will be given access to an annotated audio-based PHL, HealthPal to listen to outside of the clinic. HealthPAL will allow participants to replay the audio recording of their clinic visit which will be annotated with key information discussed (e.g., medications). The recording will also contain hyperlinks related to annotations, that will direct participants to the online health information resource at Medline Plus. Access to their HealthPAL can also be shared with a caregiver.

    Other: Annotated Audio

  • Experimental
    Audio

    In addition to usual care, patients will also be given access to an audio-based PHL, HealthPal to listen to outside of the clinic. HealthPAL will allow participants to replay the audio recording of their clinic visit (no annotations or hyperlinks). Access to their HealthPAL can also be shared with a caregiver.

    Other: Audio

Interventions

  • OtherAnnotated Audio

    In addition to usual care, patients will be given access to an annotated audio-based PHL, HealthPal to listen to outside of the clinic. HealthPAL will allow participants to replay the audio recording of their clinic visit which will be annotated with key information discussed (e.g., medications). The recording will also contain hyperlinks related to annotations, that will direct participants to the online health information resource at Medline Plus. Access to their HealthPAL can also be shared with a caregiver.

  • OtherAudio

    In addition to usual care, patients will also be given access to an audio-based PHL, HealthPal to listen to outside of the clinic. HealthPAL will allow participants to replay the audio recording of their clinic visit (no annotations or hyperlinks). Access to their HealthPAL can also be shared with a caregiver.

06

What researchers measure

Primary outcomes

  1. Participant retention (Feasibility)

    The proportion of included participants completing the two-week (T1) follow up assessment.

    Time frame: Two weeks from baseline

  2. Listening rates (Acceptability)

    The proportion of patients who listen to their recordings.

    Time frame: Two weeks from baseline

  3. System Usability Scale (SUS)

    10-item PROM. A score ≥68 points (0-100) indicates above average usability

    Time frame: Two weeks from baseline

  4. Acceptability of Intervention Measure (AIM)

    Four-item PROM assessing acceptability of intervention. Higher score indicates higher acceptability of the intervention.

    Time frame: Two weeks from baseline

  5. Intervention Appropriateness Measure (IAM)

    Four-item PROM assessing feasibility of intervention. Higher score indicates greater appropriateness of the intervention.

    Time frame: Two weeks from baseline

  6. Feasibility of Intervention Measure (FIM)

    Four-item PROM assessing feasibility of intervention. Higher score indicates higher feasibility of the intervention.

    Time frame: Two weeks from baseline

Other outcomes

  1. Change in patient activation as reported by the Patient Activation Measure - Short Form (PAM-SF)

    13-item Patient Reported Outcome Measure. Four domains: Patient: i) recognizes their role; ii) has knowledge and confidence; iii) takes steps to manage care; and iv) can manage care under stress. PAM-SF scores range from 0-100, higher scores indicates greater activation.

    Time frame: Baseline and two weeks from baseline

  2. Change in health literacy as measured by the eHealth Literacy Scale (eHEALS)

    Eight-item PROM assessing ability to seek, find, use and assess the quality of online health. Scores on eHEALS range between 8 and 40 with higher scores indicating greater subjective health literacy. information.

    Time frame: Baseline and two weeks from baseline

  3. Brief Health Literacy Scale (BHLS)

    Three item PROM to assess patient's confidence and ability to understand medical information. Scores on the BHLS range between 3 and 15, with higher scores indicating higher subjective health literacy.

    Time frame: Baseline

  4. Patient Health Questionnaire Depression Scale (PHQ-8)

    Eight item PROM depression scale. Scores are based on a 4-level scale with 0 indicating "Not at all" and 3 indicating "Nearly every day". PHQ-8 scores range from 0 - 24. Higher scores indicate higher levels of depression.

    Time frame: Baseline

  5. Generalized Anxiety Disorder-7 (GAD-7)

    Seven item PROM of anxiety. Scores are based on a 4-level scale with 0 indicating "Not at all" and 3 indicating "Nearly every day". GAD-7 scores range from 0 - 21. Higher scores indicate higher levels of anxiety.

    Time frame: Baseline

  6. Change in Medical Outcomes Study General Adherence (MOSGA) score

    Five-item PROM of patient adherence to treatment. Scores are measured on a 5-item, 6-level scale, with a score of 1 indicating "None of the time" and a score of 6 indicating "All of the time". Scores range from 6 to 30, with higher scores indicating higher levels of adherence. Items 1 and 3 are scored in reverse.

    Time frame: Baseline and two weeks from baseline

  7. Change in refill and medication adherence as measured by the Adherence to Refills & Medications-7 (ARMS-7)

    Seven-item PROM of medication adherence. Scores are measured on a 7-item, 4-level scale, with a score of 1 indicating "None" and a score of 4 indicating "All". Scores range from 7 to 28, with lower scores indicating higher levels of adherence.

    Time frame: Baseline and two weeks from baseline

  8. Change in self-reported mental and physical health as measured by the GLOBAL Patient-Reported Outcomes Measurement Information System (PROMIS) 10

    The PROMIS Global-10 is a 10-item patient-reported questionnaire in which the response options are presented as 5-point (as well as a single 11-point) rating scales. The results of the questions are used to calculate two summary scores: a Global Physical Health Score and a Global Mental Health score.

    Time frame: Baseline and two weeks from baseline

  9. Change preparedness as measured by the Preparedness for Caregiving Scale (PCS)

    Nine-item PROM measuring Caregiver confidence. Scores are based on a 9-item, 5-level scale, with 0 indicating not at all prepared, and 4 indicating very well prepared. Scores range from 0 to 45, with higher scores indicating higher levels of preparedness.

    Time frame: Baseline and two weeks from baseline

07

Study locations

1 site
  • Dartmouth-Hitchcock Medical Center
    Manchester, New Hampshire 03104, United States
08

References and documents

Individual participant data

Plan to share: No

No publications or documents are linked to this record.

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Feb 16, 2022, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT04827381
Lead sponsor
Dartmouth-Hitchcock Medical Center
Collaborators
National Library of Medicine (NLM)
Responsible party
Paul J. Barr (Associate Professor, The Dartmouth Institute for Health Policy & Clinical Practice Geisel School of Medicine at Dartmouth, Dartmouth-Hitchcock Medical Center) — Principal investigator
First posted
Apr 1, 2021
Start date
Apr 15, 2021
Primary completion
Dec 27, 2021
Completion
Feb 4, 2022
Last update
Feb 16, 2022

Study contacts

Paul J Barr, PhD
principal investigator · Dartmouth College

Oversight

FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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