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WithdrawnNCT04348552PSI-RECORd-XPUpdated Sep 27, 2022

Non-COVID Patient-safety Incidents Reported by Primary Care Professionals in Time of Lockdown: Protocol for a Cross-sectional Descriptive Study

An observational study in Patient Safety, sponsored by Nantes University Hospital. Withdrawn at 1 site in France. Per ClinicalTrials.gov, last updated 2022-09-27.

Sponsored by Nantes University Hospital · Observational

Why this study was withdrawn
The study was not implemented
Study type
Observational
Model
Cohort
Time perspective
Prospective
Enrollment
0
Sex
All
01

Study summary

The COVID-19 epidemic is causing a global health crisis. In France, it has imposed a major reorganization of the healthcare system. This emergency reorganization is unprecedented. It involved first, second and third line care. Following this reorganization and from the first days of confinement, a decrease in care activity not related to COVID-19 was observed in médical offices, in emergency services, and in secondary and tertiary care services. This decrease in activity could indicate a decrease in pathologies related to work, transportation or non-COVID-19 infections, due to a favourable effect of lockdown. Nevertheless, some health professionals report the opposite in the media and on social networks, an unusual increase in events (appendicular peritonitis treated late, increase in domestic violence, etc.), while others are surprised by a decrease in activity that is difficult to explain (leukaemia diagnoses by biologists, for example). One hypothesis is that such changes could be related to the reorganisation of the health care system or to the consequences of lockdown.

The World Health Organization (WHO) recommends a systematic collection and analysis of patient safety incidents (also called "adverse events" in France). The objective is to assess the roles of the system and human factors in patient safety, in order to propose changes to the global system and local organisation. In France, there is a system for reporting serious adverse events related to care. Only 4% of the 820 serious adverse events reported in 2018 were reported by primary healthcare professionals (1). However, patient safety incidents in primary care are known to have specific mechanisms, types and mechanisms (2).

We hypothesize that the COVID-19 health crisis may have induced unusual patient safety incidents through new mechanisms in a context associating reorganization of the healthcare system and population lockdown. Such a scenario requires the implementation of a massive collection of potential incidents and their systematic and well-structured analysis.

Thus, the objective of our study is to describe patient safety incidents related to the reorganization of care and/or lockdown in the context of the COVID-19 health crisis (types, severity, mechanisms) reported by primary care professionals in France.

    • HAS. Retour d'expérience sur les événements indésirables graves associés à des soins (EIGS) [Internet]. [cited 2020 Apr 7]. Available from: https://www.has-sante.fr/jcms/c_2882289/fr/retour-d-experience-sur-les-evenements-indesirables-graves-associes-a-des-soins-eigs
    • Carson-Stevens A, Hibbert P, Avery A, Butlin A, Carter B, Cooper A, et al. A cross-sectional mixed methods study protocol to generate learning from patient safety incidents reported from general practice. BMJ Open. 2015 Dec 1;5(12):e009079.
02

Conditions studied

  • Patient Safety

Keywords

  • Safety care, COVID, primary care, organization of care
03

In context

Lead sponsor

Nantes University Hospital is the lead sponsor of 825 studies on the registry; 195 are open to participants now.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
Child (0–17), Adult (18–64), Older adult (65+)
Sexes eligible
All
Accepts healthy volunteers
Yes
Sampling method
Non-probability sample

Study population

Primary care professionals will be invited via an email issued to report potential patient safety incidents unrelated to COVID-19 that they have observed since March 14, 2020 (date of entry into Stage 3 of the COVID-19 epidemic)

Inclusion criteria

  • Primary care professionals practising in primary care in France
  • Any patient undergoing primary care

Exclusion criteria

Exclusion Criteria:

  • None
05

Study design

Observational model
Cohort
Time perspective
Prospective
Enrollment
0 participants (actual)
Patient registry
No

Interventions

  • OtherPrimary care professionals reports of potential patient safety incidents, non-COVID-19 related

    Primary care professionals reports of potential patient safety incidents, non-COVID-19 related

06

What researchers measure

Primary outcomes

  1. Describe patient safety incidents (types, severity, contributing and correcting factors) - 1000 PSI required

    Describe patient safety incidents (types, severity, contributing and correcting factors) caused by the reorganization of care and/or lockdown reported by French primary care professionals in the context of the COVID-19 health crisis - 1000 PSI required

    Time frame: 6 months

  2. Describe patient safety incidents (types, severity, contributing and correcting factors) - 100 PSI required

    Describe patient safety incidents (types, severity, contributing and correcting factors) caused by the reorganization of care and/or lockdown reported by French primary care professionals in the context of the COVID-19 health crisis - 100 PSI required

    Time frame: 2 months

07

Study locations

1 site
  • University Hospital
    Nantes, 44000, France
08

References and documents

Individual participant data

Plan to share: No

No publications or documents are linked to this record.

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Sep 27, 2022, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
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Registry details

Key details

Study ID
NCT04348552
Lead sponsor
Nantes University Hospital
Responsible party
Sponsor
First posted
Apr 16, 2020
Start date
Apr 28, 2020 (estimated)
Primary completion
Jun 28, 2020 (estimated)
Completion
Jun 28, 2020 (estimated)
Last update
Sep 27, 2022

Study contacts

Jean-Pascal FOURNIER, Doctor
study chair · Nantes University Hospital

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is withdrawn, as verified in Sep 2022. You cannot join it, but the record below documents what was studied.

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