ClinicalTrials.gg
CompletedNCT03942783WORKWELLUpdated Apr 1, 2025

WORKWELL: Testing Work Advice for People With Arthritis

An interventional study of WORKWELL and Control in Arthritis, Rheumatoid, Arthritis, Psoriatic and Arthritis, Inflammatory, sponsored by University of Salford. Completed at 18 sites in United Kingdom. Open to participants aged 18 Years to 68 Years. Per ClinicalTrials.gov, last updated 2025-04-01.

Sponsored by University of Salford · Not applicable, Interventional, and Treatment

Phase
Not applicable
Study type
Interventional
Enrollment
249
Allocation
Randomized
Ages
18 Years to 68 Years
Sex
All
01

Study summary

Background: Inflammatory arthritis (IA) causes work disability, absenteeism (sick leave) and presenteeism (reduced productivity) at high cost to individuals, employers and society. A trial of job retention vocational rehabilitation (VR) amongst people with IA in the US showed that VR reduced work disability. However, it is unknown whether this approach transfers to the United Kingdom (UK) with a different social and welfare structure. Previously, we modified the VR for the UK, funded by Arthritis Research UK (the WORKWELL programme) and demonstrated it to be deliverable and acceptable in a feasibility trial. Our aim now is to move to the definitive UK trial testing the effectiveness and cost-effectiveness of WORKWELL.

Methods: A multicentre randomized controlled trial will be conducted. Employed people with rheumatoid, psoriatic or inflammatory arthritis (n=240), with concerns about continuing working due to arthritis, will be randomized to receive WORKWELL or control (written advice). WORKWELL includes individualised VR (maximum 4.5 hours over several months): assessing work problems; encouraging arthritis self-management in the workplace; addressing ergonomics; considering fatigue and stress management; providing orthoses and educating on employment rights and support services, assistive technology and work modifications. It also includes psychological and disclosure support, workplace visits and employer liaison (as applicable). Outcomes will be assessed at 0, 6 and 12 months by questionnaire. The primary outcome is the Work Limitations Questionnaire-25 (measuring presenteeism: summed score) at 12 and 36 months, with cost-effectiveness analysis at 12 months.

Discussion: If effective and cost-effective, WORKWELL can be rolled out in Rheumatology services to help improve the quality and duration of people with arthritis' working lives.

Read the detailed description

Background Work problems are common in people with inflammatory arthritis (IA). In rheumatoid arthritis (RA) 33% stop working within two years and 50% within 10 years. Work difficulties include: pain (particularly hand pain); fatigue; unadapted work environments, equipment and work schedules; poor work self-efficacy (i.e. lack of confidence about working); job strain; limited use of self-management strategies; and limited support from employers and work colleagues. Two USA trials of brief (3 hours) job retention vocational rehabilitation (VR) identified job loss was postponed by modifying such factors. A UK proof-of-principle trial (n=32) identified 10 hours (minimum) of VR reduced work instability. VR is not routinely available in the NHS and Rheumatology departments. It is unclear from the evidence if brief VR provided by therapists is effective and cost-effective in the UK.

Aims

  1. Assess if there is a difference in work presenteeism between people with RA, undifferentiated IA (UIA) or psoriatic arthritis (PsA) who receive either: usual care, written work self-help information plus brief VR (WORKWELL) provided by a therapist trained in providing VR; or usual care and written work self-help information only (WP1).
  2. To assess if there are differences in self-reported work instability, work, activity limitations, work productivity, absenteeism, work status, work self-efficacy, health status, NHS and societal costs between people receiving WORKWELL or written work self-help information only (WP1)
  3. To assess the cost-effectiveness of WORKWELL from the perspective of: the NHS using health-related quality of life as the primary outcome; the employer using presenteeism as the primary outcome; and the employer using health-related quality of life as the primary outcome and including presenteeism as a cost. (WP5)
  4. To update and evaluate a VR programme for occupational therapists and physiotherapists to help them keep people with RA, IA or PsA in work (WP2).
  5. To measure fidelity to the WORKWELL intervention (WP3).
  6. To understand the social and structural context in which the intervention is delivered and to identify factors which may influence the quality of implementation (WP3).
  7. Investigate contextual factors influencing participants' presenteeism (WP4).

Design A pragmatic, multi-centre individually randomised controlled trial (RCT) comparing the effects of brief VR (intervention) with written self-help advice only (control). Cost-effectiveness and process evaluations will also be conducted.

Methodology Employed people with RA/ UIA/ PsA who have concerns about being able to continue to work in future due to arthritis, will be consented into the study. They will complete a baseline questionnaire (hard copy or online according to participant preference) and will then be randomly allocated in equal numbers, stratified by participants' job skill levels, to either intervention or control groups. Participants (in both groups) will be mailed a self-help work information pack. Participants' in the intervention group will be referred to receive the WORKWELL intervention from a trained occupational therapist/ physiotherapist. The Lancashire Clinical Trials Unit (CTU: University of Central Lancashire) will contact participants monthly by text/ e-mail/ telephone to identify numbers of days on sick leave. Six months after completing the baseline questionnaire, participants will complete a short postal/online questionnaire including presenteeism, productivity health status measures and resource data. At 12 months, participants will complete a third postal/online questionnaire with most of the measures collected at baseline. Two sub-samples from the intervention and control groups will be interviewed: employed participants about their views of VR; and any unemployed/ retired due to ill-health participants about factors contributing to job loss. At 36 months, participants will complete a fourth postal/online questionnaire with some of the key work status measures collected at baseline. Two sub-samples from the intervention and control groups will be interviewed: employed participants about their views of VR; and any unemployed/ retired due to ill-health participants about factors contributing to job loss.

Planned Sample Size 240 people will be recruited from 18 sites. On completion of the trial, qualitative interviews will be completed with 15 employed participants and up to 7 (if any) unemployed / early retired through ill-health from the intervention group. WORKWELL participants' line managers/employers will also be interviewed (where possible: n=10). WORKWELL Therapists and their line managers will also be interviewed (one each from each site, or less if data saturation is reached (n=18 for each).

Analyses Statistical analyses will investigate differences in outcomes at 12 and 36 months after baseline between intervention and control groups using mixed effects linear, logistic or ordinal logistic regression modelling, adjusted for baseline values and stratification variables (as applicable). The primary outcome is the summed score of the Combined Work Activities Limitations Scale -Work Limitations Questionnaire-25 (a measure of work presenteeism) at 12 and 36 months after baseline assessment. The health economic analysis will be conducted from the UK National Health Service (NHS) and employer perspectives. Interviews will be thematically analysed. Records will be analysed using content analysis.

02

Conditions studied

  • Arthritis, Rheumatoid
  • Arthritis, Psoriatic
  • Arthritis, Inflammatory

Keywords

  • work rehabilitation
  • vocational rehabilitation
  • occupational therapy
  • rehabilitation
  • presenteeism
  • employment
03

In context

Arthritis, Rheumatoid

3,332 studies on the registry are indexed under Arthritis, Rheumatoid; 443 are open to participants now.

This study's enrollment of 249 is above the median of 96 across 2,220 interventional studies indexed under Arthritis, Rheumatoid.

Browse Arthritis, Rheumatoid studies →

Lead sponsor

University of Salford is the lead sponsor of 27 studies on the registry; 2 are open to participants now.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years to 68 Years
Sexes eligible
All
Accepts healthy volunteers
No

Go through the criteria one by one — yes, no or not sure — and take the list to your doctor or the study team. Kept in this browser only.

Inclusion criteria

  • Adults (i.e. aged ≥ 18 years)
  • diagnosed with RA, UIA or PsA by a Rheumatology Consultant. (Undifferentiated Inflammatory Arthritis is defined as: persistent synovitis in more than one small joint of the hand, without any other known cause, but the person does not yet meet all the diagnostic criteria for RA. Participants can have co-morbidities (which may also be related to having RA, UIA or PsA, for example, osteoarthritis, fibromyalgia, heart condition, mild to moderate anxiety or depression; or are unrelated, e.g. diabetes.
  • In paid work (full or part-time, self-employed or contractual work) for at least 15 hours per week.
  • Participants may be on sick leave at the time of screening BUT this must be for less than 4 weeks duration and not planned or likely to extend for longer than 4 weeks.
  • Able to read and understand English.
  • Score ≥10 on the RA-Work Instability Scale (RA-WIS), a measure of mismatch between the person's abilities and their job demands.
  • Able to attend the participating site for WORKWELL appointments, if allocated to that group
  • Able to provide .

Exclusion criteria

Exclusion Criteria:

  • on extended sick leave (i.e. > 4 weeks). The WORKWELL intervention is designed for people currently in work. Long-term sick leave is defined as being > 4 weeks [NICE, 2009b].
  • Already planning to retire due to age or to take early retirement (for any health or non-health reason) within the next 12 months (i.e. within the trial follow-up period)
  • planning to move out of area within the next 3 months and therefore would be unable to attend for WORKWELL sessions if allocated to that group (as treatment may not be completed in time).
  • already receiving or awaiting VR services from Access to Work or a Vocational Rehabilitation company. These services conduct work assessments as part of VR provision. (Those receiving work services from other sources (e.g. occupational health or human resources in their organisation, online advice from Fit for Work) may still be recruited as VR provision can be of varied quality and this will be considered as "usual care."
  • Employed in the armed forces (as they could be stationed overseas during the trial period. The armed services also have their own Vocational Rehabilitation service.
Terms in these criteria, in plain language(1)

Underlined terms in the criteria open these too. Explained by clinicaltrials.gg, not part of the registry record. The study team decides who can take part.

Informed consent

Before you join, the study team explains what taking part involves — its purpose, what happens, the risks and possible benefits — and answers your questions, so you can decide freely. Consent is usually recorded on a form (the informed consent form, ICF) signed by you or, where the law allows, by someone legally authorised to decide for you.

You can keep asking questions during the study, you are told of new information that matters, and you can choose to leave at any time.

05

Study design

Phase
Not applicable
Primary purpose
Treatment
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Double (Investigator, Outcomes assessor)
Enrollment
249 participants (actual)

Study arms

  • Active comparator
    Control Group

    The control group will receive a written work self-help information pack plus usual care. The pack includes published arthritis patient information booklets about work; a decision-tree flowchart; information about the UK Equality Act. The self-help information pack is mailed to the participants by the CTU following randomisation. Usual care consists of: prescribed medication; attending Rheumatology clinics; referral to rehabilitation, as and when deemed necessary from the Rheumatology clinic, but not including work advice. Any rehabilitation required will be provided as normal, e.g. provision of exercise, self-management education, activities of daily living advice, psychosocial support.

    Other: Control

  • Experimental
    WORKWELL Group

    The same as the Control Group (i.e. self-help information pack, plus usual care) PLUS the WORKWELL intervention. This consists of, on average, 4.5 hours contact, including: a structured work assessment; identification of work-related barriers and priority problems; collaborative treatment planning with the participant; a range of self-management, work advice and job modifications appropriate to the individual participant's problems; goal setting and action planning; and a 30 minute telephone review to identify progress with goals at the end of treatment.

    Other: WORKWELL

Interventions

  • OtherWORKWELL

    Individualised, tailored work advice and work/vocational rehabilitation, including self-management and job modifications.

    Also known as: Vocational rehabilitation, Work rehabilitation

  • OtherControl

    Published arthritis work booklets;written guidance on work problem identification; potential actions

    Also known as: written work self-help information pack

06

What researchers measure

Primary outcomes

  1. Combined Work Activities Limitations Scale - Work Limitations Questionnaire-25

    Measure of presenteeism (i.e. productivity at work). Scale range 0-111Higher values indicate worse outcome

    Time frame: Change between 0 to 12 months; 0 to 36 months

Secondary outcomes

  1. Rheumatoid Arthritis Work Instability Scale

    Measure of the degree of mismatch between functional abilities and workplace demands. Scale range 0-23. Higher scores indicate worse problems.

    Time frame: Change 0 to 12 months

  2. Work status

    Options are whether in full- or part-time work; early retired; retired; unemployed

    Time frame: Change between 0 and 12 months; 0 to 36 months

  3. Absenteeism

    Number of days sick leave/month. Total number of sick days over 12 month period is calculated.

    Time frame: Monthly for 12 months

  4. Work Self-Efficacy Scale

    Confidence about working; 0-10 scale; higher scores indicate greater confidence

    Time frame: Change 0 to 12 months

  5. Work Productivity and Activity Impairment Scale

    Measures time off on sick leave or for any other reason, hours worked; health problems effect on work productivity and ability to do other daily activities; percentage absenteeism - all in the last 7 days. WPAI outcomes are expressed as impairment percentages, with higher numbers indicating greater impairment and less productivity, i.e., worse outcomes, as follows: Scoring instructions available at: http://www.reillyassociates.net/WPAI_Scoring.html

    Time frame: Change 0 to 12 months

  6. Short Form-12 (SF-12) Health Survey

    Physical and mental health.

    Time frame: Change 0 to 12 months

  7. EuroQol Five Dimensions QuestionnaireEQ5DL-5

    Quality of Life Scale

    Time frame: Change 0 to 12 months.

  8. Rheumatoid Arthritis Impact of Disease Scale

    Domains of impact of RA: coping, helplessness, fatigue, physical function, sleep, global assessment and pain. RAID final value = (pain NRS value (range 0-10) x 0.21) + (function NRS value (range 0-10) x 0.16) + (fatigue NRS value (range 0-10) x 0.15) + (phys well being NRS value (range 010) x 0.12) + (sleep NRS value (range 0-10) x 0.12) + (emotional well being NRS value (range 0-10) x 0.12) + (coping NRS value (range 0-10) x 0.12). Thus, the range of the final RAID value is 0-10 where higher figures indicate worse status.

    Time frame: Change 0 to 12 months

  9. RA Disease Activity Index-5

    The RADAI contains five items on global disease activity during the past 6 months (item 1), current disease activity as measured by swollen and tender joints (item 2), current amount of arthritis pain (item 3), current duration of morning stiffness (item 4) and current number of tender joints in a joint list (item 5). The first three items are scored on an 11-point numerical rating scale, with verbal anchors from ''no disease activity''/''no pain'' (score 0) to ''extreme disease activity''/''extreme pain'' (score 10). The last two items are scored on a seven-point (item 4) and four-point (item 5) verbal rating scale.

    Time frame: Change 0 to 12 months

  10. Health Resource Use Questionnaire

    Measure of health resource use (secondary and primary care; social care; private health care)

    Time frame: cumulative health recourse use over 12 months

Other outcomes

  1. The Perceived Workplace Support Scale

    Perceived level of managerial, co-worker and organisational support available to respondent. Each subscale is scored by adding the scores. Sub-scale a: managerial support score range 4 to 20; co-worker support scale b range 8-40; organisational support scale c score range 7-35. Higher scores indicate less support

    Time frame: Change 0 to 12 months

  2. The Work Transitions Index

    Work disruptions due to arthritis

    Time frame: Change 0 to 12 months;

  3. Work-Health - Personal Life Perceptions Scale: short form

    Ability to balance demands of work, health and personal life. Score range 4 - 16, higher score indicates worse balance

    Time frame: Change 0 to 12 months

  4. The Workplace Accommodations, Benefits, Policies and Practices Scale

    a) The number of job accommodations, policies and workplace practices employees have available in their workplace (range 0 - 17), and b) how helpful they find it helpful each of these to manage health related work difficulties (1 to 5 scale). Higher scores indicate greater level of helpfulness

    Time frame: Change 0 to 12 months

07

Study locations

18 sites
  • North Bristol NHS Trust
    Bristol, Avon BS10 5NB, United Kingdom
  • Countess of Chester Hospital NHS Foundation Trust
    Chester, Cheshire CH2 1UL, United Kingdom
  • Newcastle Upon Tyne Hospitals NHS Trust.
    Newcastle Upon Tyne, Co Tyne and Wear NE7 7DN, United Kingdom
  • Northern Devon Healthcare NHS Trust
    Barnstaple, Devon EX31 4JB, United Kingdom
  • NHS Fife
    Kirkcaldy, Fife KY1 2ND, United Kingdom
  • Manchester University NHS Foundation Trust
    Manchester, Greater Manchester M13 9WL, United Kingdom
  • Salford Royal NHS Foundation Trust
    Salford, Greater Manchester M6 8HD, United Kingdom
  • St Helens and Knowsley Teaching Hospitals NHS Trust
    St Helens, Merseyside WA9 3DA, United Kingdom
  • Aneurin Bevan University Health Board
    Chepstow, Monmouthshire NP16 5YX, United Kingdom
  • Northumbria Healthcare NHS Foundation Trust
    Hexham, Northumberland NE46 1QJ, United Kingdom
  • Sherwood Forest Hospitals NHS Foundation Trust
    Sutton In Ashfield, Nottinghamshire NG17 4JL, United Kingdom
  • Oxford University Hospitals NHS Foundation Trust
    Oxford, Oxfordshire OX3 7HE., United Kingdom
  • The Royal Wolverhampton NHS Trust
    Cannock, Staffordshire WS11 5XY, United Kingdom
  • Cardiff and Vale UHB: LLandough Hospital
    Cardiff, Vale of Glamorgan CF64 2XX, United Kingdom
  • Royal United Hospitals Bath NHS Foundation Trust
    Bath, Wiltshire BA1 1RL, United Kingdom
  • Worcestershire Acute Hospitals NHS Trust
    Worcester, Worcestershire WR5 1DD, United Kingdom
  • Barnsley Hospitals NHS Foundation Trust
    Barnsley, Yorkshire S75 2EP, United Kingdom
  • The Leeds Teaching Hospitals NHS Trust
    Leeds, Yorkshire LS7 4SA, United Kingdom
08

References and documents

Publications

  • Battista S, Parker J, Ching A, Culley J, Long S, Heard A, Hammond A, Radford K, Holland P, O'Neill T, Walker-Bone K, Prior Y. WORKWELL process evaluation: qualitative data analyses of the participant interviews at 12- and 36-month follow-ups. Rheumatol Adv Pract. 2025 Mar 14;9(2):rkaf034. doi: 10.1093/rap/rkaf034. eCollection 2025. PubMed 40124973 ↗
  • Hammond A, Sutton C, Cotterill S, Woodbridge S, O'Brien R, Radford K, Forshaw D, Verstappen S, Jones C, Marsden A, Eden M, Prior Y, Culley J, Holland P, Walker-Bone K, Hough Y, O'Neill TW, Ching A, Parker J. The effect on work presenteeism of job retention vocational rehabilitation compared to a written self-help work advice pack for employed people with inflammatory arthritis: protocol for a multi-centre randomised controlled trial (the WORKWELL trial). BMC Musculoskelet Disord. 2020 Sep 10;21(1):607. doi: 10.1186/s12891-020-03619-1. PubMed 32912199 ↗
  • Sutton C, Cotterill S, Forshaw D, Rhodes S, Haig A, Hammond A. SWAT 86 evaluation: Randomised evaluation of prenotification of trial participants before self-report outcome data collection to improve retention. Research Methods in Medicine and Health Sciences 2022 3(4): 107-115 https://doi.org/10.1177/26320843221098427
  • Hammond A, Radford KA, Ching A, Prior Y, O'Brien R, Woodbridge S, Culley J, Parker J, Holland P. The Workwell trial: protocol for the process evaluation of a randomised controlled trial of job retention vocational rehabilitation for employed people with inflammatory arthritis. Trials. 2022 Nov 9;23(1):937. doi: 10.1186/s13063-022-06871-z. PubMed 36352479 ↗
  • Ching A, Parker J, Haig A, Sutton CJ, Cotterill S, Forshaw D, Culley J, Hammond A. Job retention vocational rehabilitation for employed people with inflammatory arthritis: adaptations to the WORKWELL trial due to the impact of the COVID-19 pandemic. Trials. 2022 Dec 20;23(1):1030. doi: 10.1186/s13063-022-06941-2. PubMed 36539794 ↗

Individual participant data

Plan to share: Yes — UK Work Environment Survey (work assessment: already open access). Workwell Solutions Manual to be shared at end of trial (open access).

Supporting information: Study protocol, Statistical analysis plan, Informed consent form, Clinical study report

Time frame: At end of trial.

Access criteria: Application to study team

09

Timeline

Tracking since Sep 25, 2026
ElapsedEstimatedEstimated, not yet reachedSimilar studies: half by the dot; the band is the middle halfHalf of similar studies reached it by the dot; the band is the middle half, from a quarter to three quarters

Ran from Mar 2019 to primary completion in Apr 2024, 61 months.

Of 292 non-industry interventional studies with no phase under Arthritis, Rheumatoid, half reached primary completion within 24 months of starting (the median), counting those still running; a quarter within 12 and three quarters within 39. This study's 61 months is above that.

Counting every sponsor, half of 348 studies reached it within 27 months; a quarter within 13 and three quarters within 47.

How these figures are worked out, and which studies are left out of them.

Registered
Sep 8, 2018
First posted
May 8, 2019
StartActual
Mar 22, 2019
Primary completionActual
Apr 30, 2024
CompletionActual
Apr 30, 2024
Last update
Apr 1, 2025
What these dates mean
Start.
When the first participant enrolled; while estimated, when the study expects to open to recruitment.
Primary completion.
When the last participant was examined or treated to collect data for the study's main question, its primary outcome. A study that stopped early gives the date its data collection stopped.
Completion.
When the last participant's last visit took place, for every outcome, secondary ones and side effects included: the end of the study. Often later than primary completion, sometimes the same day.
Actual and Est.
Actual means the registry says the date has happened. Est. (estimated) is a date the sponsor plans or expects. It can still move, and the sponsor is expected to change it to actual once it has passed.
No changes since tracking began. The registry record was last updated on Apr 1, 2025, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT03942783
Lead sponsor
University of Salford
Collaborators
University of Central Lancashire, University of Manchester, Versus Arthritis
Responsible party
Yeliz Prior (Professor Yeliz Prior, University of Salford) — Principal investigator
First posted
May 8, 2019
Start date
Mar 22, 2019
Primary completion
Apr 30, 2024
Completion
Apr 30, 2024
Last update
Apr 1, 2025

Study contacts

Yeliz Prior, PhD
principal investigator · University of Salford

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

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