An interventional study of Text Message in Duty to Recontact, sponsored by New York City Health and Hospitals Corporation. Withdrawn. Open to participants aged Up to 18 Years, including healthy volunteers. Per ClinicalTrials.gov, last updated 2018-09-18.
Sponsored by New York City Health and Hospitals Corporation · Not applicable, Interventional, and Treatment
To compare the effectiveness of text message versus voice call as a method of contact for providing results of diagnostic tests and assuring ongoing care from the pediatric emergency department.
The investigators plan to conduct a prospective randomized controlled trial to compare two means of contacting patients and their caregivers after discharge from the emergency department in order to provide results of tests: text messaging (intervention group) vs. telephone call (standard group).
1,692 studies on the registry are indexed under Emergencies; 333 are open to participants now.
Browse Emergencies studies →New York City Health and Hospitals Corporation is the lead sponsor of 27 studies on the registry; 2 are open to participants now.
Counted across the registry records on this site, refreshed daily.
Exclusion Criteria:
Follow up contact is attempted via phone call.
Follow up contact is attempted via text message.
Other: Text Message
Patient contact attempted with text message.
Number of phone call or text message attempts to successful contact with study participant
A study practitioner will make one attempt per business day to contact the patient or caregiver to provide test results and arrange follow-up care; the method will be determined by the study arm to which the participant is assigned. Participants in the standard practice control arm will receive a telephone call. If a call is not answered, a voice message will be left instructing the patient/parent to call the Pediatric Follow-Up Office. Participants in the intervention arm will receive a text message using the same script. A successful contact will be recorded when a practitioner speaks directly to the patient or parent/guardian via phone.
Time frame: Within 2 weeks.
No study locations are listed for this record.
Plan to share: No
This study is withdrawn, as verified in Sep 2018. You cannot join it, but the record below documents what was studied.
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New York City Health and Hospitals Corporation