CClinicalTrials.gg
CompletedNCT03474887DOCACUPUpdated Jan 25, 2022

Digital Online Consultations - Effects on Antibiotic Prescribing and Health Care Utilization in Primary Care

An observational study in Sore Throat, Dysuria and Cough, sponsored by Region Skane. Completed at 1 site in Sweden. Open to participants aged 18 Years and older. Per ClinicalTrials.gov, last updated 2022-01-25.

Sponsored by Region Skane · Observational

Study type
Observational
Model
Cohort
Time perspective
Prospective
Enrollment
4,057
Ages
18 Years and older
Sex
All
01

Study summary

BACKGROUND/SIGNIFICANCE: With developments in mobile health and the abundance of smartphones, online consultations have emerged as a popular form of primary care in Sweden. Controversy exists regarding diagnostic accuracy, appropriate prescription of antibiotics, and effects on care-seeking patient behavior following implementation of online consultations. As empirical research is lacking, the investigators seek to evaluate online primary care consultations compared to physical consultations with regards to non-inferiority of antibiotic prescription for chief complaint of sore throat.

METHODS: Medical record data is used to identify patients with a chief complaint of sore throat, cough/common cold/influenza, or dysuria after choosing online (DIGI) or physical (PHYSI) consultations. A cohort of patients with similar chief complaints prior to implementation of online consultations was used as a control group (CONTROL). Prospective data from local registries and medical records was gathered 14 days the consultation. The primary outcome was rate of antibiotic prescription after sore throat. Secondary outcomes included patient revisits (including hospital admissions), patient satisfaction, time to physician contact, registered diagnosis, and documentation or Centor Criteria and Urinary Tract Infection (UTI)-Criteria.

SIGNIFICANCE: Results will shed light on whether antibiotic prescription differs significantly between digital and physical primary care consultations. Hypotheses may also be generated as to how patients seek care in light of improved availability in a tax-sponsored healthcare system.

Read the detailed description

Due to limited recruitment of PHYSI and CONTROL patients, these cohorts will be combined into a single physical cohort to provide adequate power for analysis as per predefined required sample size.

02

Conditions studied

  • Sore Throat
  • Dysuria
  • Cough
  • Common Cold
  • Influenza

Keywords

  • Telemedicine
  • Remote consultation
  • Mobile health
  • Telehealth
  • mhealth
  • eVisits
  • eConsultation
  • ehealth
03

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
No
Sampling method
Non-probability sample

Study population

The investigators seek to emulate a primary care cohort in order to make the evaluation of physical and online consultations comparable.

Inclusion criteria

  • Patient seeking care at primary healthcare provider (Capio in Skåne or Capio Go)
  • Patient who according to medical record presents with sore throat, cough/common cold/influenza, or dysuria

Exclusion criteria

Exclusion Criteria:

  • Patient who according to medical record presents with main symptom other than sore throat, cough/common cold/influenza, or dysuria.
  • Patient under the age of 18.
04

Study design

Observational model
Cohort
Time perspective
Prospective
Enrollment
4,057 participants (actual)
Patient registry
No

Groups and cohorts

  • DIGI-Throat

    Patients choosing to seek primary care through an online consultation with chief complaint sore throat.

    Other: Online Consultation

  • DIGI-Resp

    Patients choosing to seek primary care through an online consultation with chief complaint cough/common cold/influenza.

    Other: Online Consultation

  • DIGI-Dysuria

    Patients choosing to seek primary care through an online consultation with chief complaint dysuria.

    Other: Online Consultation

  • PHYSI-Throat+CONTROL-Throat

    Patients choosing to seek primary care through physical consultation with chief complaint sore throat. + Patients seeking primary care prior to implementation of online consultations, with a chief complaint of sore throat.

    Other: Physical Consultation

  • PHYSI-Resp+CONTROL-Resp

    Patients choosing to seek primary care through physical consultation with chief complaint cough/common cold/influenza. + Patients seeking primary care prior to implementation of online consultations, with a chief complaint of cough/common cold/influenza.

    Other: Physical Consultation

  • PHYSI-Dysuria+CONTROL-Dysuria

    Patients choosing to seek primary care through physical consultation with chief complaint dysuria + Patients seeking primary care prior to implementation of online consultations, with a chief complaint of dysuria.

    Other: Physical Consultation

Interventions

  • OtherPhysical Consultation

    Regular physician consultation at the primary care clinic.

    Also known as: Office Visit

  • OtherOnline Consultation

    An online platform for communicating with a physician digitally. Patients answer a series of algorithm-based questions after specifying chief complaint, after which contact is established with a physician who can communicate through short messages. The physician can then order labs, prescribe relevant medication or book the patient for a physical consultation if need be.

    Also known as: eVisit, Capio Go, Lakarbesok online

05

What researchers measure

Primary outcomes

  1. Antibiotics Prescription After Sore Throat

    Proportion of patients prescribed an antibiotics (as documented in medical records) in conjunction with their initial visit with chief complaint sore throat.

    Time frame: 24 hours

Secondary outcomes

  1. Antibiotics Prescription After Cough/Common Cold/Influenza

    Proportion of patients prescribed an antibiotics (as documented in medical records) in conjunction with their initial visit with chief complaint cough/common cold/influenza.

    Time frame: 24 hours

  2. Antibiotics Prescription After Dysuria

    Proportion of patients prescribed an antibiotics (as documented in medical records) in conjunction with their initial visit with chief complaint dysuria.

    Time frame: 24 hours

  3. Patient Revisits

    Number of healthcare-system visits following initial consultation (as documented in local registries). Includes outpatient as well as inpatient visits.

    Time frame: 14 days

  4. Type of Antibiotic Prescribed

    ATC-codes of antibiotics prescribed in conjunction with the initial consultation.

    Time frame: 24 hours

  5. Registered Diagnosis

    Diagnosis registered in with medical journal in conjunction with with initial consultation.

    Time frame: 24 hours

  6. Patient Satisfaction

    Average scores documented on a 3 question survey, if documented.

    Time frame: 24 hours

  7. Time to Physician Contact

    DIGI: Time from patient log-in on the online platform to first speech-bubble from the physician. PHYSI and CONTROL: Time from registered telephone contact to registered physician contact.

    Time frame: 14 days

  8. Centor Criteria Documentation

    Proportion of patients where Centor Criteria are fully documented in the medical record in conjunction with the initial consultation. Centor criteria: Tonsillar redness/exudates, Tender anterior cervical adenopathy, fever over 38,5° C, absence of cough.

    Time frame: 24 hours

  9. UTI Criteria Documentation

    Proportion of patients where urinary tract infection criteria are fully documented in the medical record in conjunction with the initial consultation. UTI Criteria: increased pain, frequency, urgency. Lack of vaginal symptoms, fever or flank pain.

    Time frame: 24 hours

  10. Ordering of labs for sore throat

    Defined as "StrepA" quick-test for group A Streptococcus (GAS)-tonsillitis, including outcome

    Time frame: 24 hours

  11. Ordering of labs for dysuria

    Defined as urinalysis, including outcomes of leukocytes and nitrate

    Time frame: 24 hours

06

Study locations

1 site
  • Capio Go
    Malmö, Sweden
07

References and documents

Publications

  • Entezarjou A, Sjobeck M, Midlov P, Nymberg VM, Vigren L, Labaf A, Jakobsson U, Calling S. Health care utilization following "digi-physical" assessment compared to physical assessment for infectious symptoms in primary care. BMC Prim Care. 2022 Jan 12;23:4. doi: 10.1186/s12875-021-01618-2. eCollection 2022. PubMed 35036998 ↗
  • Entezarjou A, Calling S, Bhattacharyya T, Milos Nymberg V, Vigren L, Labaf A, Jakobsson U, Midlov P. Antibiotic Prescription Rates After eVisits Versus Office Visits in Primary Care: Observational Study. JMIR Med Inform. 2021 Mar 15;9(3):e25473. doi: 10.2196/25473. Erratum In: JMIR Med Inform. 2021 Nov 26;9(11):e34529. doi: 10.2196/34529. PubMed 33720032 ↗

Individual participant data

Plan to share: Undecided

08

Registry details

Key details

Study ID
NCT03474887
Lead sponsor
Region Skane
Collaborators
Doctrin, Capio Group, Capio Go, Lund University
Responsible party
Sponsor
First posted
Mar 23, 2018
Start date
Mar 30, 2018
Primary completion
Dec 6, 2019
Completion
Dec 20, 2021
Last update
Jan 25, 2022

Study contacts

Jan Sundkvist, Professor
study chair · CPF, Department of Clinical Sciences, Malmö

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Jan 2022. You cannot join it, but the record below documents what was studied.

Follow this study

Get an email when the registry record changes — status, dates, results — or when someone posts here.

Sign in to follow

Discussion

Questions and observations about this study, from anyone following it. Not medical advice, and not a channel to the study team — their contact details are on the registry record.

Sign in to join the discussion. Reading takes no account; posting does. You choose a display name, and a pseudonym is the default.

Nothing here yet. If you are running this trial, taking part in it, or weighing whether to, this is the place to say so.

Start the discussion