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CompletedNCT03085953SERVeUpdated Jul 23, 2019

Study for the Employment Retention of Veterans

An interventional study of Veteran Supportive Supervisor Training and Waitlist Control in Well-Being, Health Behavior and Workplace Outcomes, sponsored by Oregon Health and Science University. Completed at 1 site in United States. Open to participants aged 18 Years to 65 Years, including healthy volunteers. Per ClinicalTrials.gov, last updated 2019-07-23.

Sponsored by Oregon Health and Science University · Not applicable, Interventional, and Other

Phase
Not applicable
Study type
Interventional
Enrollment
511
Allocation
Randomized
Ages
18 Years to 65 Years
Sex
All
01

Study summary

The Study for Employment Retention of Veterans (SERVe) is a randomized controlled trial, available exclusively to Oregon employers of veterans. It is designed to develop and scientifically evaluate Veteran-supportive supervisor training (VSST) that may enhance retention of veterans, with the goal of improving workplace culture and general well-being to our service members. The intervention, applied to workplace supervisors, will be measured by experience of veterans, assessing workplace experiences, health, well-being, as well as employees' spouse/partners' family experiences, health and well-being, and workplace outcomes.

Read the detailed description

The overall goal of the Study for Employment Retention of Veterans (SERVe) study is to improve health and well-being of current and former service members employed in participating Oregon organizations. The SERVe Study seeks to do this by training supervisors to support veteran employees by focusing on a reduction in work-life stress while increasing supportive supervisor behavior.

The SERVe Study proposes that supervisor supportiveness can influence workplace experience, health, and well-being of service members, as well as of their families.

The investigators of the SERVe Study expect positive results for study participants, including reduced stress and increased social support, reduction in negative workplace experiences, and improvement in family well-being outcomes. Longer term, these effects are expected to create a more supportive work environment, which has positive effects on safety, health, well-being, family, and organizational outcomes.

Veteran participants are measured at baseline, three months, and nine months. Veteran spouses are invited to participate as well. Married and cohabitating veterans and their partners are invited to participate in the Daily Family Study (DFS), a 32-day daily diary survey after baseline and at six months.

02

Conditions studied

  • Well-Being
  • Health Behavior
  • Workplace Outcomes

Keywords

  • Psychological health
  • Well-being
  • Employee
03

In context

Lead sponsor

Oregon Health and Science University is the lead sponsor of 676 studies on the registry; 136 are open to participants now.

Of its 49 completed or terminated interventional studies of FDA-regulated products, 36 (73%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years to 65 Years
Sexes eligible
All
Accepts healthy volunteers
Yes

Inclusion criteria

  • Must have served in the United States Armed Forces since September, 2001
  • Must work at least 20 hours per week at a participating organization

Exclusion criteria

Exclusion Criteria:

-

05

Study design

Phase
Not applicable
Primary purpose
Other
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Double (Participant, Investigator)
Enrollment
511 participants (actual)

Study arms

  • Experimental
    Experimental: Supervisor Intervention

    Supervisors in the intervention group will go through the Veteran Supervisor Supportiveness Training.

    Behavioral: Veteran Supportive Supervisor Training

  • Other
    Waitlist Control Group

    Supervisors will receive intervention following all measurement points, to serve as a waitlist control comparison group

    Other: Waitlist Control

Interventions

  • BehavioralVeteran Supportive Supervisor Training

    The family supportive supervisor behavior (FSSB) training intervention developed by Hammer and colleagues (2011) will be used as the basis for the development of the VSST intervention in the present study. In addition, we will draw on critical elements of training provided by the Employer Support of the Guard and Reserve (ESGR), information about potential mental and physical health effects of being in combat, and information to help reduce the stigma associated with returning veterans; in other words, "de-clinicalizing" their symptoms. Furthermore, this intervention study falls under the more general rubric of soldier resilience, but more specifically addresses both veteran and family resilience upon return from combat. The details of the training content will be researched and developed during the funded project period.

  • OtherWaitlist Control

    Control group will receive training following all measurements points to serve as a comparison group

06

What researchers measure

Primary outcomes

  1. Change in Veteran Supportive Supervisor Behavior as measured by Perry et al.'s (2017) scale

    VSSB as measured by Perry et al.'s (2017) scale, as impacted by the Veteran Supportive Supervisor Training

    Time frame: 3 month and 9 months after Baseline assessment

Secondary outcomes

  1. Change in Work-Family Conflict as assessed by Matthews et al.'s (2010) Work-Family Conflict Scale

    as assessed by Matthews et al.'s (2010) Work-Family Conflict Scale

    Time frame: 3 and 9 months after baseline assessment

07

Study locations

1 site
  • Oregon Health & Science University
    Portland, Oregon 97239, United States
08

References and documents

Individual participant data

Plan to share: No

No publications or documents are linked to this record.

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Jul 23, 2019, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT03085953
Lead sponsor
Oregon Health and Science University
Collaborators
Portland State University, United States Department of Defense
Responsible party
Leslie Hammer (Professor, Oregon Health and Science University) — Principal investigator
First posted
Mar 21, 2017
Start date
Apr 2013
Primary completion
Jun 2016
Completion
Feb 7, 2019
Last update
Jul 23, 2019

Study contacts

Leslie Hammer, PhD
principal investigator · Oregon Health and Science University

Oversight

Data monitoring committee
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Jul 2019. You cannot join it, but the record below documents what was studied.

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