An interventional study of Communication coaching in Provider Burnout and Communication, sponsored by Duke University. Completed at 1 site in United States. Open to participants aged 18 Years and older. Per ClinicalTrials.gov, last updated 2021-10-11.
Sponsored by Duke University · Not applicable, Interventional, and Health services research
To examine the effect of a coaching intervention on provider burnout and communication
The investigator will recruit providers at Duke University and randomly assign them to receive (1) a communication coaching intervention or (2) a waitlist intervention. The investigator will survey all providers at Baseline and Follow Up. Providers randomized to the intervention arm will attend face-to-face meetings with study coaches, and have some of their encounters with patients shadowed by a coach or audio recorded. Providers will obtain verbal consent from patients to participate in the study (i.e. have their encounter shadowed or audio recorded). Providers will then be provided feedback by coaches on their communication during these encounters. Providers randomized to the waitlist intervention arm will be offered the option of receiving this intervention after they complete the follow up survey.
442 studies on the registry are indexed under Burnout, Psychological; 106 are open to participants now.
This study's enrollment of 859 is above the median of 80 across 319 interventional studies indexed under Burnout, Psychological.
Browse Burnout, Psychological studies →Duke University is the lead sponsor of 2,025 studies on the registry; 275 are open to participants now.
Of its 194 completed or terminated interventional studies of FDA-regulated products, 159 (82%) have results posted.
Counted across the registry records on this site, refreshed daily.
Exclusion Criteria:
Providers in this arm will receive a communication coaching intervention immediately post-randomization.
Behavioral: Communication coaching
Providers assigned to this arm will be offered the option of receiving the communication coaching intervention after follow up data collection is complete.
Behavioral: Communication coaching
Study coaches will conduct tailored individual sessions with participating providers to teach and improve communication techniques. Coaches will then shadow or audio-record patient encounters and deliver feedback to providers on their communication during these encounters.
Change in provider burnout, as measured by questionnaire
Time frame: baseline and follow up, approximately 2 months
change in comfort addressing emotion, as measured by questionnaire
Time frame: baseline and follow up, approximately 2 months
change in self-rated efficiency, as measured by questionnaire
Time frame: baseline and follow up, approximately 2 months
Plan to share: No
This study is completed, as verified in Oct 2021. You cannot join it, but the record below documents what was studied.
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Duke University