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WithdrawnNCT02568514Updated Apr 10, 2017

Study of the Effect on Clinical Outcomes Using Secure Text Messaging

An interventional study of Secure text messaging in Congestive Heart Failure, Diabetes and Renal Failure, sponsored by University of Pennsylvania. Withdrawn at 1 site in United States. Open to participants aged 18 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2017-04-10.

Sponsored by University of Pennsylvania · Not applicable, Interventional, and Health services research

Phase
Not applicable
Study type
Interventional
Enrollment
0
Allocation
Randomized
Ages
18 Years and older
Sex
All
01

Study summary

In this study, the investigators will conduct a randomized, controlled trial to evaluate the impact of offering mobile secure text messaging on clinical outcomes.

Read the detailed description

Inpatient health care providers such as physicians and nurses spend up to one-third of their time communicating with other health care providers. Many of these communications have shifted mediums from handwritten notes and face-to-face conversations to phone calls and paging systems. More recently the rapid adoption of smartphones has led to the use of mobile-enabled technologies using smartphones such as text messaging and email. While these technologies may offer ease and fit better within the clinical workflow, they often send patient information through unsecure cellular or internet connections. Mobile secure text messaging may address these issues by encrypting data and allowing for asynchronous or synchronous communication between individual providers or groups of providers. In this study, the investigators will conduct a randomized, controlled trial to evaluate the impact of offering mobile secure text messaging on clinical outcomes.

02

Conditions studied

  • Congestive Heart Failure
  • Diabetes
  • Renal Failure
  • Copd

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Keywords

  • mhealth
  • text messaging
  • secure text messaging
  • communication
03

In context

Heart Failure

5,701 studies on the registry are indexed under Heart Failure; 1,220 are open to participants now.

Browse Heart Failure studies →

Lead sponsor

University of Pennsylvania is the lead sponsor of 1,635 studies on the registry; 239 are open to participants now.

Of its 154 completed or terminated interventional studies of FDA-regulated products, 104 (68%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes

Inclusion criteria

  • Admission to one of the hospital floors or services in the study at the Hospital of the University of Pennsylvania

Exclusion criteria

Exclusion Criteria:

  • Discharges against medical advice
  • Discharges to hospice
05

Study design

Phase
Not applicable
Primary purpose
Health services research
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Single (Investigator)
Enrollment
0 participants (actual)

Study arms

  • No intervention
    Usual care

    Patients admitted to hospital floors without any other intervention.

  • Experimental
    Secure text messaging

    Patients admitted to hospital floors on which physicians and other staff are able to communicate with each other (not to the patient) using mobile secure text messaging.

    Device: Secure text messaging

Interventions

  • DeviceSecure text messaging

    A smartphone and web application that allows physicians and other health care professionals to communicate to each other by secure text message

06

What researchers measure

Primary outcomes

  1. Change in length of stay

    Change in inpatient length of stay from baseline to 6 months

    Time frame: 6 months

  2. Change in 30 day hospital readmissions

    Change in 30 day hospital readmissions from baseline to 6 months

    Time frame: 6 months

  3. Change in inpatient mortality

    Change in inpatient mortality from baseline to 6 months

    Time frame: 6 months

Secondary outcomes

  1. Change in Hospital Consumer Assessment of Healthcare Providers and Systems (HCAPs) scores

    Change in HCAP scores from baseline to 6 months

    Time frame: 6 months

07

Study locations

1 site
  • University of Pennsylvania
    Philadelphia, Pennsylvania 19104, United States
08

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Apr 10, 2017, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
09

Registry details

Key details

Study ID
NCT02568514
Lead sponsor
University of Pennsylvania
Responsible party
Sponsor
First posted
Oct 6, 2015
Start date
Aug 2016
Primary completion
Mar 2017 (estimated)
Completion
Mar 2017 (estimated)
Last update
Apr 10, 2017

Study contacts

Mitesh Patel, MD, MBA, MS
principal investigator · University of Pennsylvania

Oversight

Data monitoring committee
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is withdrawn, as verified in Apr 2017. You cannot join it, but the record below documents what was studied.

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