CClinicalTrials.gg
CompletedNCT01579214Updated Jan 4, 2018Results posted

Cell Phone Messaging to Improve Communication of Critical Laboratory Results to Patients in Rural Uganda

An interventional study of Cellular Phone Text Messages in HIV and Tuberculosis, sponsored by Massachusetts General Hospital. Completed at 1 site in Uganda. Open to participants aged 18 Years and older. Per ClinicalTrials.gov, last updated 2018-01-04.

Sponsored by Massachusetts General Hospital · Not applicable, Interventional, and Health services research

Phase
Not applicable
Study type
Interventional
Enrollment
183
Allocation
Non-randomized
Ages
18 Years and older
Sex
All
01

Study summary

The investigators will study the efficacy of a novel cellular phone messaging system to communicate health information and facilitate early return to clinic after abnormal laboratory results in rural Uganda.

Read the detailed description

Among the challenges that complicate optimal health care delivery in rural settings is lack of communication between care providers and patients. Communication of abnormal laboratory results represents a particular challenge. Laboratory and other test results are often not reported until repeat visits weeks to months later. In the case of treatment failure, severe treatment complications, or evidence of opportunistic infection, such reporting delays likely result in adverse outcomes and potentially compromise future treatment options. The investigators propose to evaluate a novel strategy of communication using SMS text messaging to facilitate patient return to an HIV clinic in Uganda after critical laboratory results.

The investigators will consent and enroll participants at the time of laboratory testing for cluster of differentiation 4 (CD4) count, viral loads, acid fast bacteria smears of sputum, among others. Those with abnormal results will be randomized to various messaging formats and receive text messages requesting a prompt return to clinic. For outcomes, the investigators will measure successful receipt and comprehension of messages, as well as proportion returning within 14 days of the abnormal laboratory test.

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Conditions studied

  • HIV
  • Tuberculosis

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Keywords

  • HIV
  • Africa south of the sahara
  • Knowledge of results
  • Communication barriers
  • Cellular Phones
03

In context

Tuberculosis

1,417 studies on the registry are indexed under Tuberculosis; 208 are open to participants now.

This study's enrollment of 183 is above the median of 150 across 952 interventional studies indexed under Tuberculosis.

Browse Tuberculosis studies →

Lead sponsor

Massachusetts General Hospital is the lead sponsor of 2,536 studies on the registry; 446 are open to participants now.

Of its 214 completed or terminated interventional studies of FDA-regulated products, 161 (75%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  • HIV positive
  • Active in care at Mbarara Regional Referral Hospital HIV Clinic
  • Undergoing laboratory testing
  • Self-reported cell phone access
  • Agrees to participation and gives informed consent

Exclusion criteria

Exclusion Criteria:

  • Age \< 18
  • Resides outside great Mbarara area (Mbarara, Isingiro, Kyruhuura, Ibanda, or Ntungamo districts)
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Study design

Phase
Not applicable
Primary purpose
Health services research
Allocation
Non-randomized
Intervention model
Parallel assignment
Masking
None (open label)
Enrollment
183 participants (actual)

Study arms

  • Active comparator
    Direct Text Message

    Participants in the intervention period (September 2012 - November 2013) received daily short message service (SMS) messages for up to seven days with messages reporting an abnormal result

    Other: Cellular Phone Text Messages

  • No intervention
    Pre-Intervention

    Participants enrolled in the pre-intervention period (January - August 2012) served as a control group.

Interventions

  • OtherCellular Phone Text Messages

    Cellular phone text message formats to be sent to participants after abnormal laboratory results to communicate information and request early return to clinic.

06

What researchers measure

Primary outcomes

  1. Participants Initiating Antiretroviral Therapy (ART) Within 28 Days of Abnormal Result

    Number of Antiretroviral Therapy (ART) naive participants (subgroup of the sample) who initiated ART within 28 days of receiving abnormal result

    Time frame: 28 days

Secondary outcomes

  1. Clinic Return Within 28 Days of Abnormal CD4 Count Result

    Number of participants who returned to clinic within 28 days of abnormal CD4 count result

    Time frame: 28 days

07

Results

Posted Dec 8, 2017
Limitations and caveats
1. Non-randomized allocation for primary analysis 2. Single site study 3. Requires validation in implementation study

Participant flow

Participant flow — Overall Study
MilestonePre-Intervention Control GroupIntervention Group
Started45138
Completed45138
Not completed00

Outcome measures

PrimaryParticipants Initiating Antiretroviral Therapy (ART) Within 28 Days of Abnormal Result

Number of Antiretroviral Therapy (ART) naive participants (subgroup of the sample) who initiated ART within 28 days of receiving abnormal result

Time frame:
28 days
Reported as:
Count of participants · Participants
Participants Initiating Antiretroviral Therapy (ART) Within 28 Days of Abnormal Result
ParticipantsPre-Intervention Control GroupIntervention Period
Participants Initiating Antiretroviral Therapy (ART) Within 28 Days of Abnormal Result889
SecondaryClinic Return Within 28 Days of Abnormal CD4 Count Result

Number of participants who returned to clinic within 28 days of abnormal CD4 count result

Time frame:
28 days
Reported as:
Count of participants · Participants
Clinic Return Within 28 Days of Abnormal CD4 Count Result
ParticipantsPre-Intervention Control GroupIntervention Period
Clinic Return Within 28 Days of Abnormal CD4 Count Result22128

Adverse events

Collected over Study participants were monitored until the time of clinic return which extended to a maximum of approximately 6 months.. Non-serious events are listed at a 0% frequency threshold.

Adverse event summary by group
GroupDeathsSeriousOther
Pre-Intervention Control Group0/45 (0%)0/45 (0%)0/45 (0%)
Intervention Period0/138 (0%)0/138 (0%)0/138 (0%)

Baseline characteristics

Participants enrolled in the trial were in HIV care and had low CD4 count results requiring a prompt return to clinic as advised by a study clinician.

Age, Continuous
Age, Continuous(years)Pre-Intervention Control GroupIntervention PeriodTotal
Median38 (31 to 44)30 (25 to 38)32 (26 to 39)
Sex/Gender, Customized
Sex/Gender, Customized(Participants)Pre-Intervention Control GroupIntervention PeriodTotal
Female Gender197594
Male Gender266389
Region of Enrollment
Region of Enrollment(Participants)Pre-Intervention Control GroupIntervention PeriodTotal
Uganda — Mbarara Resident3283115
Uganda — Non-Mbarara Resident135568
Number of Antiretroviral Therapy (ART) Naive Participants
Number of Antiretroviral Therapy (ART) Naive Participants(Participants)Pre-Intervention Control GroupIntervention PeriodTotal
Count of participants26110136
Educational Attainment
Educational Attainment(Participants)Pre-Intervention Control GroupIntervention PeriodTotal
<Primary31215
Any primary167187
Any secondary123749
>Secondary71825
Missing Information707
CD4 Count
CD4 Count(cells/mm^3)Pre-Intervention Control GroupIntervention PeriodTotal
Median185 (106 to 262)225 (110 to 293)215 (106 to 285)
Days from enrollment until laboratory result
Days from enrollment until laboratory result(Days)Pre-Intervention Control GroupIntervention PeriodTotal
Median11 (8 to 19)10 (8 to 15)10 (8 to 16)
08

Study locations

1 site
  • ISS Clinic, Mbarara Regional Referral Hospital
    Mbarara, Uganda
09

References and documents

Publications

  • Siedner MJ, Haberer JE, Bwana MB, Ware NC, Bangsberg DR. High acceptability for cell phone text messages to improve communication of laboratory results with HIV-infected patients in rural Uganda: a cross-sectional survey study. BMC Med Inform Decis Mak. 2012 Jun 21;12:56. doi: 10.1186/1472-6947-12-56. PubMed 22720901 ↗
  • Siedner MJ, Santorino D, Lankowski AJ, Kanyesigye M, Bwana MB, Haberer JE, Bangsberg DR. A combination SMS and transportation reimbursement intervention to improve HIV care following abnormal CD4 test results in rural Uganda: a prospective observational cohort study. BMC Med. 2015 Jul 6;13:160. doi: 10.1186/s12916-015-0397-1. PubMed 26149722 ↗
  • Siedner MJ, Santorino D, Haberer JE, Bangsberg DR. Know your audience: predictors of success for a patient-centered texting app to augment linkage to HIV care in rural Uganda. J Med Internet Res. 2015 Mar 24;17(3):e78. doi: 10.2196/jmir.3859. PubMed 25831269 ↗
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Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Jan 4, 2018, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
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Registry details

Key details

Study ID
NCT01579214
Lead sponsor
Massachusetts General Hospital
Collaborators
Mbarara University of Science and Technology, Fogarty International Center of the National Institute of Health, Harvard University
Responsible party
Mark Siedner (Assistant Professor of Medicine, Massachusetts General Hospital) — Principal investigator
First posted
Apr 17, 2012
Start date
Jul 2012
Primary completion
Dec 2013
Completion
Apr 2015
Results posted
Dec 8, 2017
Last update
Jan 4, 2018

Study contacts

Mark Siedner, MD MPH
study director · Massachusetts General Hospital
Bosco Bwana, MD
principal investigator · Mbarara University of Science and Technology
David R Bangsberg, MD MPH
principal investigator · Massachusetts General Hospital Center for Global Health
Jessica Haberer, MD MS
principal investigator · Massachusetts General Hospital Center for Global Health

Oversight

Data monitoring committee
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Dec 2017. You cannot join it, but the record below documents what was studied.

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