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CompletedNCT00821678TOPUpdated Jan 8, 2019Results posted

Telemedicine Outreach for Post Traumatic Stress in CBOCs

A Phase 4 interventional study of Telemedicine Outreach for PTSD in Posttraumatic Stress Disorder, sponsored by VA Office of Research and Development. Completed at 3 sites in United States. Open to participants aged 18 Years and older. Per ClinicalTrials.gov, last updated 2019-01-08.

Sponsored by VA Office of Research and Development · Phase 4, Interventional, and Treatment

Phase
Phase 4
Study type
Interventional
Enrollment
265
Allocation
Randomized
Ages
18 Years and older
Sex
All
01

Study summary

The purpose of this study is improved outcomes for veterans with Post Traumatic Stress Disorder (PTSD) treated in small VA Community Based Outpatient Clinics (CBOCs). Although psychotherapy and pharmacotherapy treatments for PTSD have been proven to be efficacious in controlled trials, geographic barriers often prevent veterans from accessing these evidence-based treatments. Telemedicine technologies will be used to overcome geographic barriers to care. Specifically, we will evaluate the Telemedicine Outreach for PTSD (TOP) intervention which is based on the principals of the Chronic Care Model and Disease Management, and builds on the evidence base of quality improvement for depression in primary care settings. The TOP intervention will employ an off-site PTSD care team (tele-psychiatrist, tele-psychologist, tele-pharmacist, and tele-nurse care manager) and will use telemedicine technologies (telephone, interactive video and electronically shared medical records) to treat CBOC patients with a newly emerging or chronic PTSD. We hypothesize that study participants randomized to the TOP intervention will receive higher quality of care and experience better outcomes compared to study participants randomized to treatment as usual.

Read the detailed description

Approximately 400 Veterans with PTSD will be recruited from nine CBOCs in VISN 16 and 22. Veterans screening positive for PTSD and those already in active treatment will be recruited. Patients actively engaged in specialty PTSD treatment at the parent VAMC will be excluded. Patients will be the unit of randomization. A dedicated nurse telephone care manager will educate/activate patients, identify treatment preferences, overcome treatment barriers, monitor symptoms, side-effects and adherence, identify psychiatric comorbidities, and encourage patient self-management. Tele-pharmacists will provide medication management by phone. Tele-psychologists will provide Cognitive Processing Therapy (without exposure) via interactive video. Tele-psychiatrists will supervise the off-site care team as well as conduct consultations and provide medication management via interactive video. Telephone interviews will be administered at baseline, six and twelve months by blinded research assistants. Process of care measures will include: 1) whether the veteran received a documented treatment concordant with VA/DoD PTSD Treatment Guidelines, 2) self-reported adherence to treatment, and 3) satisfaction with care as measured by Experience of Care and Health Outcomes (ECHO) Survey. Clinical outcomes will include: 1) PTSD severity as measured by the Posttraumatic Diagnostic Scale (PDS), 2) depression severity as measured by the PHQ9, 3) quantity and frequency of alcohol consumption, 4) health status as measured by the SF12V and 5) quality of life as measured by the Quality of Well-Being (QWB) scale. Activity based costing methods will be used to measure intervention cost data.

02

Conditions studied

  • Posttraumatic Stress Disorder

Keywords

  • telemedicine
  • rural
  • veterans
  • care management
  • psychotherapy
03

In context

Stress Disorders, Post-Traumatic

2,239 studies on the registry are indexed under Stress Disorders, Post-Traumatic; 554 are open to participants now.

This study's enrollment of 265 is above the median of 70 across 1,858 interventional studies indexed under Stress Disorders, Post-Traumatic.

Browse Stress Disorders, Post-Traumatic studies →

Lead sponsor

VA Office of Research and Development is the lead sponsor of 1,733 studies on the registry; 396 are open to participants now.

Of its 206 completed or terminated interventional studies of FDA-regulated products, 180 (87%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  • diagnostic Criteria for PTSD (CAPS),
  • veterans,
  • treated in CBOC

Exclusion criteria

Exclusion Criteria:

  • schizophrenia,
  • bipolar disorder,
  • current substance dependence,
  • current specialty PTSD treatment at VA Medical Center,
  • no access to telephone,
  • hearing or speech impediment,
  • terminal illness,
  • non-capacity to consent
05

Study design

Phase
Phase 4
Primary purpose
Treatment
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Single (Outcomes assessor)
Enrollment
265 participants (actual)

Study arms

  • Experimental
    Arm 1 Telemedicine Outreach for PTSD

    Telemedicine-Based Collaborative Care

    Other: Telemedicine Outreach for PTSD

  • No intervention
    Arm 2 Treatment as usual

    Usual Care

Interventions

  • OtherTelemedicine Outreach for PTSD

    The intervention involves an off-site PTSD care team (tele-psychiatrist, tele-psychologist, tele-pharmacist, and tele-nurse care manager) and uses telemedicine technologies (telephone, interactive video and electronically shared medical records). A dedicated nurse telephone care manager educates/activates patients, identifies preferences, overcomes treatment barriers, monitors symptoms, side-effects and adherence, identifies psychiatric comorbidities, and encourages patient self-management. Tele-pharmacists provide medication management by phone. Tele-psychologists provide Cognitive Processing Therapy via interactive video. Tele-psychiatrists supervise the off-site care team as well as conduct consultations and provide medication management via interactive video.

    Also known as: Telemedicine-Based Collaborative Care

06

What researchers measure

Primary outcomes

  1. Change in PTSD Symptom Severity (PDS)

    range - 0-51 (higher score represents greater severity)

    Time frame: Baseline, 6 months

Secondary outcomes

  1. Change in Continuous Measure of Depression Symptom Severity (SCL-20)

    range - 0-4 (higher score represents greater severity

    Time frame: Baseline, 6 months

  2. Change in Continuous Measure of Alcohol Use (Audit Score)

    range - 0-12 (higher score represents greater severity)

    Time frame: Baseline, 6 months

  3. Change in Continuous Measure of Health Status (SF12V PCS)

    range - 0-100 (higher score represents greater physical health status)

    Time frame: 6 months

  4. Change in Continuous Measure of Quality of Life (QWB)

    range - 0-1 (higher score represents greater wellbeing)

    Time frame: Baseline, 6 months

  5. Satisfaction With Care (ECHO)

    Using any number from 0 to 10, where 0 is the worst care possible and 10 is the best care possible, what number would you use to rate all the care you received for personal or emotional problems in the last 6 months?

    Time frame: 6 months

  6. Medication Adherence, Defined as Taking Medication <80% of Days

    0 - taking medication \<80% of days; 1 - taking medications \>=80%

    Time frame: 6 months

  7. Received at Least 8 Sessions of Exposure Based Therapy

    0 - received \<8 sessions of exposure based therapy; 1 - received \>=8 sessions of exposure based therapy

    Time frame: 12 months

07

Results

Posted Apr 23, 2015
Limitations and caveats
High enrollment refusal rates may limit external validity.

Participant flow

Participant flow — Overall Study
MilestoneArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Started133132
Completed112118
Not completed2114
Withdrew: Withdrawal by subject80
Withdrew: Lost to follow-up1312
Withdrew: Death02

Outcome measures

PrimaryChange in PTSD Symptom Severity (PDS)

range - 0-51 (higher score represents greater severity)

Time frame:
Baseline, 6 months
Reported as:
Mean · units on a scale
Change in PTSD Symptom Severity (PDS)
units on a scaleArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Change in PTSD Symptom Severity (PDS)-5.31 ± 10.91-1.07 ± 7.73
Statistical analysis
  • Arm 1 Telemedicine Outreach for PTSD vs Arm 2 Treatment as Usual · Mixed Models Analysis · p = 0.002 · Slope: -3.81 · 95% CI -6.19 to -1.43
SecondaryChange in Continuous Measure of Depression Symptom Severity (SCL-20)

range - 0-4 (higher score represents greater severity

Time frame:
Baseline, 6 months
Reported as:
Mean · units on a scale
Change in Continuous Measure of Depression Symptom Severity (SCL-20)
units on a scaleArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Change in Continuous Measure of Depression Symptom Severity (SCL-20)-0.43 ± 0.62-0.16 ± 0.56
Statistical analysis
  • Arm 1 Telemedicine Outreach for PTSD vs Arm 2 Treatment as Usual · Mixed Models Analysis · p = 0.001 · Slope: -0.25 · 95% CI -0.4 to -0.1
SecondaryChange in Continuous Measure of Alcohol Use (Audit Score)

range - 0-12 (higher score represents greater severity)

Time frame:
Baseline, 6 months
Reported as:
Mean · units on a scale
Change in Continuous Measure of Alcohol Use (Audit Score)
units on a scaleArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Change in Continuous Measure of Alcohol Use (Audit Score)-0.36 ± 2.19-0.17 ± 1.73
Statistical analysis
  • Arm 1 Telemedicine Outreach for PTSD vs Arm 2 Treatment as Usual · t-test, 2 sided · p = 0.48 · Mean difference (final values): 0.18 · 95% CI -0.33 to 0.70
SecondaryChange in Continuous Measure of Health Status (SF12V PCS)

range - 0-100 (higher score represents greater physical health status)

Time frame:
6 months
Reported as:
Mean · units on a scale
Change in Continuous Measure of Health Status (SF12V PCS)
units on a scaleArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Change in Continuous Measure of Health Status (SF12V PCS)0.77 ± 7.50-1.45 ± 9.47
Statistical analysis
  • Arm 1 Telemedicine Outreach for PTSD vs Arm 2 Treatment as Usual · Mixed Models Analysis · p = 0.02 · Slope: 2.67 · 95% CI 0.45 to 4.91
SecondaryChange in Continuous Measure of Quality of Life (QWB)

range - 0-1 (higher score represents greater wellbeing)

Time frame:
Baseline, 6 months
Reported as:
Mean · Units on a Scale from 0-1
Change in Continuous Measure of Quality of Life (QWB)
Units on a Scale from 0-1Arm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Change in Continuous Measure of Quality of Life (QWB)-0.00407 ± 0.1086-0.00800 ± 0.1019
SecondarySatisfaction With Care (ECHO)

Using any number from 0 to 10, where 0 is the worst care possible and 10 is the best care possible, what number would you use to rate all the care you received for personal or emotional problems in the last 6 months?

Time frame:
6 months
Reported as:
Mean · 0-10 self reported rating
Satisfaction With Care (ECHO)
0-10 self reported ratingArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Satisfaction With Care (ECHO)8.83423 ± 1.179647.7043 ± 2.2671
SecondaryMedication Adherence, Defined as Taking Medication <80% of Days

0 - taking medication \<80% of days; 1 - taking medications \>=80%

Time frame:
6 months
Reported as:
Number · participants
Medication Adherence, Defined as Taking Medication <80% of Days
participantsArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Medication Adherence, Defined as Taking Medication <80% of Days6268
Statistical analysis
  • Arm 1 Telemedicine Outreach for PTSD vs Arm 2 Treatment as Usual · Mixed Models Analysis · p = 0.65 · Odds ratio, log: 0.86 · 95% CI 0.46 to 1.62
SecondaryReceived at Least 8 Sessions of Exposure Based Therapy

0 - received \<8 sessions of exposure based therapy; 1 - received \>=8 sessions of exposure based therapy

Time frame:
12 months
Reported as:
Number · participants
Received at Least 8 Sessions of Exposure Based Therapy
participantsArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Received at Least 8 Sessions of Exposure Based Therapy367
Statistical analysis
  • Arm 1 Telemedicine Outreach for PTSD vs Arm 2 Treatment as Usual · Mixed Models Analysis · p = <0.001 · Odds ratio (or): 7.9 · 95% CI 3.2 to 19.6

Adverse events

Collected over 1 year. Non-serious events are listed at a 0% frequency threshold.

Adverse event summary by group
GroupDeathsSeriousOther
Arm 1 Telemedicine Outreach for PTSD—0/133 (0%)0/133 (0%)
Arm 2 Treatment as Usual—5/132 (3.8%)0/132 (0%)
Most frequent serious events
Most frequent serious events
EventArm 1 Telemedicine Outreach for PTSDArm 2 Treatment as Usual
Death (Not Study Related)General disorders0/1335/132

Baseline characteristics

Age, Continuous
Age, Continuous(years)Arm 1 Telemedicine Outreach for PTSDArm 2 Treatment as UsualTotal
Mean51.9 ± 14.052.5 ± 13.652.2 ± 13.8
Sex: Female, Male
Sex: Female, Male(Participants)Arm 1 Telemedicine Outreach for PTSDArm 2 Treatment as UsualTotal
Female151227
Male118120238
Race/Ethnicity, Customized
Race/Ethnicity, Customized(participants)Arm 1 Telemedicine Outreach for PTSDArm 2 Treatment as UsualTotal
Caucasian Non-Hispanic7792169
Caucasian Hispanic12820
African American312152
Other Race/Ethnicity131124
08

Study locations

3 sites
  • Central Arkansas Veterans Healthcare System (North Little Rock)
    North Little Rock, Arkansas 72114-1706, United States
  • VA Medical Center, Loma Linda
    Loma Linda, California 92357, United States
  • Overton Brooks VA Medical Center, Shreveport, LA
    Shreveport, Louisiana 71101, United States
09

References and documents

Publications

  • Fortney JC, Pyne JM, Kimbrell TA, Hudson TJ, Robinson DE, Schneider R, Moore WM, Custer PJ, Grubbs KM, Schnurr PP. Telemedicine-based collaborative care for posttraumatic stress disorder: a randomized clinical trial. JAMA Psychiatry. 2015 Jan;72(1):58-67. doi: 10.1001/jamapsychiatry.2014.1575. Erratum In: JAMA Psychiatry. 2015 Jan;72(1):96. PubMed 25409287 ↗
  • Grubbs KM, Fortney JC, Pyne JM, Hudson T, Moore WM, Custer P, Schneider R, Schnurr PP. Predictors of Initiation and Engagement of Cognitive Processing Therapy Among Veterans With PTSD Enrolled in Collaborative Care. J Trauma Stress. 2015 Dec;28(6):580-4. doi: 10.1002/jts.22049. PubMed 26625355 ↗
  • Grubbs KM, Fortney JC, Kimbrell T, Pyne JM, Hudson T, Robinson D, Moore WM, Custer P, Schneider R, Schnurr PP. Usual Care for Rural Veterans With Posttraumatic Stress Disorder. J Rural Health. 2017 Jun;33(3):290-296. doi: 10.1111/jrh.12230. Epub 2017 Jan 23. PubMed 28112433 ↗
  • Painter JT, Fortney JC, Austen MA, Pyne JM. Cost-Effectiveness of Telemedicine-Based Collaborative Care for Posttraumatic Stress Disorder. Psychiatr Serv. 2017 Nov 1;68(11):1157-1163. doi: 10.1176/appi.ps.201600485. Epub 2017 Jul 3. PubMed 28669290 ↗
  • Campbell SB, Erbes C, Grubbs K, Fortney J. Social Support Moderates the Association Between Posttraumatic Stress Disorder Treatment Duration and Treatment Outcomes in Telemedicine-Based Treatment Among Rural Veterans. J Trauma Stress. 2020 Aug;33(4):391-400. doi: 10.1002/jts.22542. Epub 2020 Jun 10. PubMed 32521100 ↗
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Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Jan 8, 2019, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
11

Registry details

Key details

Study ID
NCT00821678
Lead sponsor
VA Office of Research and Development
Responsible party
Sponsor
First posted
Jan 13, 2009
Start date
Nov 2009
Primary completion
Sep 2012
Completion
Sep 2013
Results posted
Apr 23, 2015
Last update
Jan 8, 2019

Study contacts

John C. Fortney, PhD
principal investigator · Central Arkansas Veterans Healthcare System Eugene J. Towbin Healthcare Center, Little Rock, AR

Oversight

Data monitoring committee
Yes
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Dec 2018. You cannot join it, but the record below documents what was studied.

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