ClinicalTrials.gg
CompletedNCT07751627Updated Aug 7, 2026

System Usability of the MedTracks App to Aid Medication Adherence

An interventional study of Testing of digital application in Medication Adherence, sponsored by NHS Highland Research, Development and Innovation Organisation. Completed at 1 site in United Kingdom. Open to participants aged 40 Years and older. Per ClinicalTrials.gov, last updated 2026-08-07.

Sponsored by NHS Highland Research, Development and Innovation Organisation · Not applicable, Interventional, and Supportive care

From the registry’s dates

  • Registered 1 year 6 months after the study started (first participant enrolled Dec 2024, registered Jun 2026).
Phase
Not applicable
Study type
Interventional
Enrollment
31
Allocation
Not applicable
Ages
40 Years and older
Sex
All
01

Study summary

This project aims to examine whether the MedTracks app is useful and easy to use for a cohort of adults taking two or more oral medications. It will also aim to indicate if use of the app changes attitudes and improves self-reported medication adherence. Qualitative interviews will be conducted with a sub-set of participants to examine issues in greater depth.

Read the detailed description

Medication adherence in chronic disease remains a significant global challenge, contributing to poorer health outcomes and increased healthcare costs. Although efforts have been made to improve adherence, non-adherence continues to be a major issue, particularly for people managing long-term conditions rather than short-term illnesses.

Research suggests that improving medication adherence can have substantial benefits, but there is no single solution that completely resolves the problem. Reasons for non-adherence can be broadly divided into intentional and unintentional factors. One of the most common unintentional reasons is simply forgetting to take medication, highlighting the potential value of reminder-based interventions.

While face-to-face approaches have been effective in improving adherence, digital technologies are increasingly being explored as accessible and scalable alternatives. Smartphone ownership is now widespread, providing opportunities for mobile health applications that support medication management. Evidence indicates that electronic reminders, including text messages and app-based notifications, can improve adherence and are often associated with high levels of user satisfaction.

Developing long-term medication-taking habits is an important aspect of adherence, and personalised approaches may be particularly effective. Technology can help support these approaches by tailoring reminders and routines to individual users. Research into music and memory suggests that music can have a strong and lasting connection to memory, even in people experiencing cognitive decline.

The MedTracks app aims to use this principle by incorporating user-selected music into medication reminders. By using music that has personal significance for each individual, the app seeks to create a more engaging and memorable reminder system. This study therefore aims to evaluate the usability and usefulness of the MedTracks app and assess whether it can improve self-reported medication adherence. Given the ongoing challenges associated with medication adherence, evaluating innovative technological solutions such as MedTracks remains an important area of research.

02

Conditions studied

  • Medication Adherence

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Keywords

  • music
  • memory
  • oral medications
  • MedTracks app
03

In context

Medication Adherence

937 studies on the registry are indexed under Medication Adherence; 159 are open to participants now.

This study's enrollment of 31 is below the median of 120 across 768 interventional studies indexed under Medication Adherence.

Browse Medication Adherence studies →

Lead sponsor

NHS Highland Research, Development and Innovation Organisation is the lead sponsor of 2 studies on the registry; 1 is open to participants now.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
40 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Go through the criteria one by one — yes, no or not sure — and take the list to your doctor or the study team. Kept in this browser only.

Inclusion criteria

  1. NHS Highland registered patient
  2. Adults aged 40 and above
  3. Able to understand the Participant Information Sheet, able to provide written electronically and complete self-reporting eligibility questionnaire
  4. Volunteers who take 2 or more different prescription oral medications
  5. Owning a compatible smartphone (device with Android 8.0 or higher (mid

2017) or alternatively iPhone with iOS 12.0 or higher (mid 2018). 6) Willing for the MedTracks app to be 'active' on the smartphone device for the duration of the Test Phase, including active reliable internet connection.

Exclusion criteria

Exclusion Criteria:

  1. Non-NHS Highland patient
  2. Age \<40
  3. Unable to provide written electronically or not able to understand the Participant Information Sheet
  4. Currently using an existing app to help with remembering to take their medication
  5. Vulnerable people deemed inappropriate to approach e.g. prisoners
  6. Not owning* a smartphone suitable for accessing the app (*for purposes of the study "own" means to consider the device to be their own personal item that they access independently)
  7. Currently taking part in an interventional trial if being in another study is an exclusion criteria for the other study.
Terms in these criteria, in plain language(1)

Underlined terms in the criteria open these too. Explained by clinicaltrials.gg, not part of the registry record. The study team decides who can take part.

Informed consent

Before you join, the study team explains what taking part involves — its purpose, what happens, the risks and possible benefits — and answers your questions, so you can decide freely. Consent is usually recorded on a form (the informed consent form, ICF) signed by you or, where the law allows, by someone legally authorised to decide for you.

You can keep asking questions during the study, you are told of new information that matters, and you can choose to leave at any time.

05

Study design

Phase
Not applicable
Primary purpose
Supportive care
Allocation
Not applicable
Intervention model
Single group
Masking
None (open label)
Enrollment
31 participants (actual)

Study arms

  • Other
    Testing of digital application

    Testing of the MedTracks digital application

    Other: Testing of digital application

Interventions

  • OtherTesting of digital application

    Testing of the MedTracks digital application

06

What researchers measure

Primary outcomes

  1. System Usability Scale (SUS) self-reported questionnaire. A questionnaire to appraise hardware and software. The score is between 0 to 100 with a score of >68 being above average and <68 worse than average. A higher score means better usability.

    Time frame: At 28 days post consent

Secondary outcomes

  1. Medication Adherence Report Score (MARS-10) validated questionnaire. Scores range from 10 to 50, with a higher score indicating better adherence to medication.

    Time frame: At consent and at 28 days post consent.

  2. Assess user experience and attitudes to MedTracks App use by means of semi-structured qualitative interviews

    Time frame: Up to 4 months

07

Study locations

1 site
  • Clinical Research Facility, RD&I Division, UHI House, Old Perth Road, Inverness IV2 3JH
    Inverness, Highlands IV2 3JH, United Kingdom
08

References and documents

Study documents

PDFs hosted by the registry, ClinicalTrials.gov.

Individual participant data

Plan to share: No

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Aug 7, 2026, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT07751627
Lead sponsor
NHS Highland Research, Development and Innovation Organisation
Responsible party
Sponsor
First posted
Aug 7, 2026
Start date
Dec 3, 2024
Primary completion
Mar 31, 2025
Completion
Mar 31, 2025
Last update
Aug 7, 2026

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Aug 2026. You cannot join it, but the record below documents what was studied.

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