CClinicalTrials.gg
CompletedNCT06901037Updated Sep 16, 2026

A Pilot Randomized Controlled Trial of Chatbot Use in Older Adults for Lifestyle Change

An interventional study of A chatbot-based intervention in Healthy Lifestyle, sponsored by The Hong Kong Polytechnic University. Completed at 1 site in Hong Kong. Open to participants aged 65 Years and older, including healthy volunteers. Per ClinicalTrials.gov, last updated 2026-09-16.

Sponsored by The Hong Kong Polytechnic University · Not applicable, Interventional, and Health services research

Phase
Not applicable
Study type
Interventional
Enrollment
50
Allocation
Randomized
Ages
65 Years and older
Sex
All
01

Study summary

The purpose of this study is to evaluate the acceptability and preliminary effectiveness of a smartphone-delivered AI-based chatbot in promoting healthy dietary behavior and physical activity participation among older adults.

Read the detailed description

The purpose of this study is to evaluate the preliminary effectiveness of a smartphone-delivered AI-based chatbot in promoting healthy dietary behavior and physical activity participation among older adults. It is a preliminary study with two arms.

02

Conditions studied

  • Healthy Lifestyle

Keywords

  • Chatbot, older adults
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In context

Lead sponsor

The Hong Kong Polytechnic University is the lead sponsor of 659 studies on the registry; 250 are open to participants now.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
65 Years and older
Sexes eligible
All
Accepts healthy volunteers
Yes

Inclusion criteria

  • aged 65 or above.
  • are community-dwelling.
  • are proficient in Mandarin.
  • have an Internet connection.
  • have at least one instant messaging app on the smartphone or agree to download one.

Exclusion criteria

Exclusion Criteria:

  • have any neurocognitive disorders.
  • are unable to engage in moderate-intensity level of physical activity due to a preexisting medical condition.
  • live with another participant who will participate in this study.
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Study design

Phase
Not applicable
Primary purpose
Health services research
Allocation
Randomized
Intervention model
Parallel assignment
Masking
Double (Participant, Outcomes assessor)
Enrollment
50 participants (actual)

Study arms

  • Experimental
    Chatbot-based intervention

    Participants will immediately receive access to a 2-month chatbot-based intervention

    Other: A chatbot-based intervention

  • Other
    Waitlist

    Participants will be placed on a waiting list before accessing the intervention

    Other: A chatbot-based intervention

Interventions

  • OtherA chatbot-based intervention

    A smartphone-delivered AI-based chatbot program designed to provide personalized physical activity and dietary recommendations

06

What researchers measure

Primary outcomes

  1. The acceptance of the chatbot among older adults, as measured by a 14-item simplified version of the Senior Technology Acceptance Model questionnaire

    The 14-item questionnaire uses a 10-point Likert scale, ranging from 0 (strongly disagree, very poor, very uneasy, and very unsatisfied) to 10 (strongly agree, very good, very easy, and very satisfied)

    Time frame: End of study (2 months)

  2. The Usability of the chatbot, as measured by the System Usability Scale

    The System Usability Scale (SUS) is a 10-item Likert scale questionnaire. The result of this survey is called SUS score, which ranges from 0 to 100 and provides information about overall customer satisfaction and usability. A higher score indicates better usability, while a lower score may suggest usability issues.

    Time frame: End of study (2 months)

  3. The user experience, as measured by 10 open-ended questions

    A qualitative interview will be provided to the participants for asking their experience in using chatbot.

    Time frame: End of study (2 months)

Secondary outcomes

  1. Change of dietary behavior, as measured by the intake of fruits and vegetables over the last seven days

    We will ask them the amount of fruit and vegetable intake at baseline and end of study.

    Time frame: Baseline, end of study (2 months)

  2. Change of walking, as measured by the Community Health Activities Model Program for Seniors questionnaire

    The Community Health Activities Model Program for Seniors questionnaires (CHAMPS-Q) measures weekly frequency and duration of walking

    Time frame: Baseline, end of study (2 months)

  3. Change of total activity and moderate and more vigorous physical activity variables, as measured by the CHAMPS-Q

    The CHAMPS-Q measures weekly frequency and duration of a variety of lifestyle physical activities

    Time frame: Baseline, end of study (2 months)

  4. Change of quality of life, as measured by the Hong Kong Quality of Life for Older Persons Scale

    The Hong Kong Quality of Life for Older Persons Scale (HKQoLOCP) comprises a total of 21 items that can be categorized into different domains: subjective well-being, consisting of 4 items; health, comprising 5 items; interpersonal relationships, including 6 items; achievement-recognition, with 4 items; and finance and living conditions (1 item each)

    Time frame: Baseline, end of study (2 months)

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Study locations

1 site
  • The Hong Kong Polytechnic University
    Hong Kong, Hong Kong
08

References and documents

Individual participant data

Plan to share: No — No sharing of data except reasonable request.

No publications or documents are linked to this record.

09

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Sep 16, 2026, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
10

Registry details

Key details

Study ID
NCT06901037
Lead sponsor
The Hong Kong Polytechnic University
Responsible party
Arkers, Wong (Associate Professor in the School of Nursing, The Hong Kong Polytechnic University) — Principal investigator
First posted
Mar 28, 2025
Start date
May 1, 2025
Primary completion
Apr 30, 2026
Completion
Jul 31, 2026
Last update
Sep 16, 2026

Study contacts

Arkers Wong, PhD
principal investigator · The Hong Kong Polytechnic University

Oversight

Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Sep 2026. You cannot join it, but the record below documents what was studied.

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