CClinicalTrials.gg
CompletedNCT02756949SmartLtCUpdated Oct 24, 2019Results posted

Smart Linkage-to-HIV Care Via a Smartphone App

An interventional study of Smartphone application and Smartphone in HIV Infections, Viral Load and Patient Compliance, sponsored by World Bank. Completed at 1 site in South Africa. Open to participants aged 18 Years and older. Per ClinicalTrials.gov, last updated 2019-10-24.

Sponsored by World Bank · Not applicable, Interventional, and Supportive care

From the registry’s dates

  • Registered 6 months after the study started (first participant enrolled Oct 2015, registered Apr 2016).
Phase
Not applicable
Study type
Interventional
Enrollment
353
Allocation
Randomized
Ages
18 Years and older
Sex
All
01

Study summary

This randomized controlled trial evaluates the provision of individual patient laboratory results to newly diagnosed HIV positive smartphone users through a secure application (app) as a method to get them linked to and retained in care, and engage with educational materials purposefully developed to explain their results. Message prompts will also be used to alert patients that their results are ready and provide information on how to link to care, and assistance to re-link to care if they fall out of the health system for any reason. Prompts will be sent to patients to remind health care workers if they are due for repeat laboratory monitoring. The primary endpoint is linkage to care (a HIV-related laboratory test) at 6 months. The control group received standard of care.

Read the detailed description

This evaluation of a newly designed smartphone application (app) for linkage to care, HIV treatment adherence and retention in care, is taking place at five Johannesburg health facilities. Intervention allocation is random with individuals either receiving the smartphone app or standard of care. The trial is motivated by evidence from elsewhere that sending lab results via app acceptable, and loss of patients in need of HIV care can be reduced with mobile Health interventions. There is a growing number of smartphones in South Africa (at the time of baseline assessment, about 40% of the surveyed population had an Android smartphone with data, and the majority of new phones are smartphones). The trial's objectives are: a) Test whether routine linkage to HIV care at public sector services is improved by providing HIV positive clients with a smartphone-enabled app when compared to standard of care; b) Determine HIV treatment initiation rates between intervention and control arm; c) Test the feasibility and acceptability of receiving lab results via app; d) Assess secondary effects from improved participant information, including return rates after falling out of care, participant satisfaction, and rates of repeat blood tests; e) Determine knowledge levels on HIV care; and f) Assess the effect in priority groups for better linkage to care (male HIV cases and HIV positive youth). If data allow, a cost-benefit analysis will also be conducted.

02

Conditions studied

  • HIV Infections
  • Viral Load
  • Patient Compliance
  • Antiretroviral Therapy
  • Cell Phone

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Keywords

  • HIV
  • Viral load
  • CD4 count
  • mHealth
  • Smartphone
  • Linkage to care
  • Retention in care
  • Antiretroviral treatment
  • Randomized controlled trial
  • Johannesburg
  • Mobile app
  • Treatment adherence
03

In context

HIV Infections

4,258 studies on the registry are indexed under HIV Infections; 240 are open to participants now.

This study's enrollment of 353 is above the median of 83 across 3,251 interventional studies indexed under HIV Infections.

Browse HIV Infections studies →

Lead sponsor

World Bank is the lead sponsor of 11 studies on the registry; 2 are open to participants now.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  • Newly diagnosed HIV positive clients presenting at selected public health facilities, irrespective of CD4 count
  • Access to an Android smartphone with data
  • Willing to pay the (very small) cost to access their laboratory result
  • Age - 18 years and older
  • Proof of ID/passport/refugee number (for identification/security, and to confirm the single patient identifier)
  • Can read English or Zulu
  • Ability and willingness to sign informed consent

Exclusion criteria

Exclusion Criteria:

  • Clients presenting for antenatal care services, as these women will be enrolled in the national MomConnect program
  • Refusal to participate
05

Study design

Phase
Not applicable
Primary purpose
Supportive care
Allocation
Randomized
Intervention model
Parallel assignment
Masking
None (open label)
Enrollment
353 participants (actual)

Study arms

  • Experimental
    Smartphone-enabled app for linkage to care

    Participants in this arm are randomised to receive the smartphone application which provides direct access to HIV-related laboratory test results.

    Other: Smartphone application · Device: Smartphone

  • No intervention
    Standard of care

    Participants in this arm are randomised to receive standard of care services.

Interventions

  • OtherSmartphone application

    Laboratory result data will be presented in the app with simple explanations on every screen. English and Zulu languages will be offered in the same app and written at a grade 4 reading level (as per WHO guidelines on literacy). Laboratory results will be supplemented with informative and relevant information explaining the result that has been shown and the recommended action for the patient to take. Patients will also be able to view additional HIV-related information and a Frequently Asked Questions (FAQ) through the app.

    Also known as: App, Customised smartphone app

  • DeviceSmartphone
06

What researchers measure

Primary outcomes

  1. Linkage to HIV Care (Indicated by a HIV-related Laboratory Blood Test Within 8 Months)

    To test whether linkage to HIV care is improved by providing new HIV clients with access to a smartphone-enabled application (app) when compared to standard of care around 6 months post-diagnosis.

    Time frame: Recruitment +8 months

Secondary outcomes

  1. Linkage to HIV Care Among Young People (Indicated by a HIV-related Laboratory Blood Test Within 8 Months)

    To test whether among individuals aged 18-30 years linkage to HIV care is improved by providing new HIV clients with access to a smartphone-enabled application (app) when compared to standard of care around 6 months post-diagnosis.

    Time frame: Recruitment +8 months

07

Results

Posted Oct 24, 2019
Limitations and caveats
ART initiation, participant satisfaction, knowledge scores) could not be evaluated. Analytics on app use could not be conducted. Generalization of findings is limited due to smart phone requirement for trial participation (selection bias).

Participant flow

Participants were recruited at 5 public HIV testing sites (1 community health center, 3 clinics, and 1 tertiary hospital) in inner city Johannesburg, South Africa. Recruitment happened from October 2015 to June 2016. HIV positive individuals were pre-screened for trial suitability and recruited if eligible upon screening.

Participant flow — Overall Study
MilestoneSmartphone-enabled App for Linkage to CareStandard of Care
Started181172
Completed181164
Not completed08

Outcome measures

PrimaryLinkage to HIV Care (Indicated by a HIV-related Laboratory Blood Test Within 8 Months)

To test whether linkage to HIV care is improved by providing new HIV clients with access to a smartphone-enabled application (app) when compared to standard of care around 6 months post-diagnosis.

Time frame:
Recruitment +8 months
Reported as:
Count of participants · Participants
Linkage to HIV Care (Indicated by a HIV-related Laboratory Blood Test Within 8 Months)
ParticipantsSmartphone-enabled App for Linkage to CareStandard of Care
Linked to HIV care8874
Not linked9390
SecondaryLinkage to HIV Care Among Young People (Indicated by a HIV-related Laboratory Blood Test Within 8 Months)

To test whether among individuals aged 18-30 years linkage to HIV care is improved by providing new HIV clients with access to a smartphone-enabled application (app) when compared to standard of care around 6 months post-diagnosis.

Time frame:
Recruitment +8 months
Reported as:
Count of participants · Participants
Linkage to HIV Care Among Young People (Indicated by a HIV-related Laboratory Blood Test Within 8 Months)
ParticipantsSmartphone-enabled App for Linkage to CareStandard of Care
Linked to HIV care4422
Not linked3947

Adverse events

Collected over 12 months. Non-serious events are listed at a 0% frequency threshold.

Adverse event summary by group
GroupDeathsSeriousOther
Smartphone-enabled App for Linkage to Care0/181 (0%)0/181 (0%)0/181 (0%)
Standard of Care0/164 (0%)0/164 (0%)0/164 (0%)

Baseline characteristics

35% of the participants were male and 44% were aged 18-29 years. 48% of participants were employed full time and 96% had at least attended secondary school. 57% were South Africa born and 36% Zimbabwean. The 2 trial arms were well balanced for these participants' characteristics.

Age, Categorical
Age, Categorical(Participants)Smartphone-enabled App for Linkage to CareStandard of CareTotal
<=18 years000
Between 18 and 65 years181164345
>=65 years000
Sex: Female, Male
Sex: Female, Male(Participants)Smartphone-enabled App for Linkage to CareStandard of CareTotal
Female121103224
Male6061121
Race and Ethnicity Not Collected
Race and Ethnicity Not Collected(Participants)Smartphone-enabled App for Linkage to CareStandard of CareTotal
Count of participants——0
Region of Enrollment
Region of Enrollment(participants)Smartphone-enabled App for Linkage to CareStandard of CareTotal
South Africa181164345
Country of birth
Country of birth(Participants)Smartphone-enabled App for Linkage to CareStandard of CareTotal
Count of participants181164345
Education level
Education level(Participants)Smartphone-enabled App for Linkage to CareStandard of CareTotal
Primary only8614
Some secondary school514495
Completed secondary school9885183
Attended/completed tertiary242953
Employment status
Employment status(Participants)Smartphone-enabled App for Linkage to CareStandard of CareTotal
Full time8279161
Part time372259
Unemployed494089
Self-employed101626
Student3710
08

Study locations

1 site
  • Wits Reproductive Health and HIV Institute
    Johannesburg, Gauteng 2001, South Africa
09

References and documents

Publications

  • Venter WDF, Fischer A, Lalla-Edward ST, Coleman J, Lau Chan V, Shubber Z, Phatsoane M, Gorgens M, Stewart-Isherwood L, Carmona S, Fraser-Hurt N. Improving Linkage to and Retention in Care in Newly Diagnosed HIV-Positive Patients Using Smartphones in South Africa: Randomized Controlled Trial. JMIR Mhealth Uhealth. 2019 Apr 2;7(4):e12652. doi: 10.2196/12652. PubMed 30938681 ↗
  • Venter W, Coleman J, Chan VL, Shubber Z, Phatsoane M, Gorgens M, Stewart-Isherwood L, Carmona S, Fraser-Hurt N. Improving Linkage to HIV Care Through Mobile Phone Apps: Randomized Controlled Trial. JMIR Mhealth Uhealth. 2018 Jul 17;6(7):e155. doi: 10.2196/mhealth.8376. PubMed 30021706 ↗
  • Palmer MJ, Henschke N, Villanueva G, Maayan N, Bergman H, Glenton C, Lewin S, Fonhus MS, Tamrat T, Mehl GL, Free C. Targeted client communication via mobile devices for improving sexual and reproductive health. Cochrane Database Syst Rev. 2020 Jul 14;8(8):CD013680. doi: 10.1002/14651858.CD013680. PubMed 32779730 ↗

Study documents

  • Statistical analysis plan · Mar 29, 2016
  • Protocol and informed consent form · May 15, 2015

Documents are hosted by the registry — open the source record to download them.

Individual participant data

Plan to share: No

10

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Oct 24, 2019, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
11

Registry details

Key details

Study ID
NCT02756949
Lead sponsor
World Bank
Collaborators
Wits Reproductive Health and HIV Institute, National Health Laboratory Service South Africa, Department for International Development, United Kingdom
Responsible party
Sponsor
First posted
Apr 29, 2016
Start date
Oct 2015
Primary completion
Feb 2017
Completion
Jun 2017
Results posted
Oct 24, 2019
Last update
Oct 24, 2019

Study contacts

Francois Venter, Prof
study director · Wits Reproductive Health and HIV Institute

Oversight

Data monitoring committee
No
View the source record on ClinicalTrials.gov ↗

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This study is completed, as verified in Apr 2019. You cannot join it, but the record below documents what was studied.

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