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CompletedNCT01143870Updated Feb 28, 2018Results posted

New Ways to Help Patients Improve Their Diabetes Control

An interventional study of "Diabetes Report Card" in Diabetes Mellitus, sponsored by University of Pennsylvania. Completed at 1 site in United States. Open to participants aged 18 Years and older. Per ClinicalTrials.gov, last updated 2018-02-28.

Sponsored by University of Pennsylvania · Not applicable, Interventional, and Treatment

Phase
Not applicable
Study type
Interventional
Enrollment
177
Allocation
Randomized
Ages
18 Years and older
Sex
All
01

Study summary

The percent of glycosylated hemoglobin, also known as a hemoglobin A1C value, is the standard way that clinicians assess a patient's diabetes control. Numerous studies have shown that maintaining a hemoglobin A1C value less than 7% is associated with lower rates of diabetes-related complications. Clinicians use this value to determine whether a patient with diabetes requires changes in their disease management. The main problem with this practice is that many patients do not understand what this number means. The goal of this project is to examine ways to make feedback about glycemic control easier for patients to understand. The hope is that improved patient understanding will result in an improvement in diabetic control and thus a reduction in disease-associated complications. Patients with a diagnosis of diabetes and a hemoglobin A1C value greater than 8% within the preceding three months will be eligible for the study. Pregnant women will be excluded. Given the nature of the intervention we will also exclude patients with cognitive deficits. In this study, patients will be randomized to three groups. The first group with be told their HgbA1C value only, the second group will be told a letter grade interpretation of that value, and the third group will be shown a face. The face emotions will range from happy to sad reflecting the level of control. The main outcome will be trend in hemoglobin A1C values over time. Secondary outcomes will include patient understanding of disease state and the number of hemoglobin A1C values checked following the intervention.

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Conditions studied

  • Diabetes Mellitus

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03

In context

Diabetes Mellitus

10,925 studies on the registry are indexed under Diabetes Mellitus; 1,319 are open to participants now.

This study's enrollment of 177 is above the median of 80 across 8,367 interventional studies indexed under Diabetes Mellitus.

Browse Diabetes Mellitus studies →

Lead sponsor

University of Pennsylvania is the lead sponsor of 1,635 studies on the registry; 239 are open to participants now.

Of its 154 completed or terminated interventional studies of FDA-regulated products, 104 (68%) have results posted.

Counted across the registry records on this site, refreshed daily.

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Who can participate

Ages eligible
18 Years and older
Sexes eligible
All
Accepts healthy volunteers
No

Inclusion criteria

  1. Patients over the age of 18 with diabetes mellitus listed as a problem list or in their past medical history on their electronic medical record who have a hemoglobin A1C value greater than 8% within three months of study enrollment.

Exclusion criteria

Exclusion Criteria:

  1. Pregnant patients
  2. Illiterate patients
  3. Patients with known cognitive deficits affecting ability to participate in study
  4. Any current participants in another active research study
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Study design

Phase
Not applicable
Primary purpose
Treatment
Allocation
Randomized
Intervention model
Parallel assignment
Masking
None (open label)
Enrollment
177 participants (actual)

Study arms

  • Other
    Hemoglobin A1C

    Diabetes control related to patients using standard hemoglobin A1C

    Other: "Diabetes Report Card"

  • Experimental
    Face

    Face expressing emotion used to depict diabetes control

    Other: "Diabetes Report Card"

  • Experimental
    Letter grade

    Letter grade used to express diabetes control

    Other: "Diabetes Report Card"

Interventions

  • Other"Diabetes Report Card"

    Enrolled participants will receive an individualized "diabetes report card" which depicts their current level of diabetes control in one of three ways--hemoglobin A1C, face, or letter grade.

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What researchers measure

Primary outcomes

  1. Change in Percent of Glycosylated Hemoglobin 6 Months Following Enrollment

    Time frame: 6 months from enrollment

Secondary outcomes

  1. Change in Patient Understanding of Disease State

    Change in patient understanding of disease state as assessed by questionnaire administered pre- and post-intervention.

    Time frame: 2 weeks on average

  2. The Number of Hemoglobin A1C Values Checked During 6 Month Study Period

    Time frame: 6 months

  3. Change in Hemoglobin A1C Over 12 Months From Enrollment

    Time frame: 12 months

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Results

Posted Feb 28, 2018

Participant flow

Participant flow — Overall Study
MilestoneControlLetter GradesFaces
Started585861
Post-intervention survey535061
Had available 6-month a1c272931
A1c imputed312930
Completed585861
Not completed000

Outcome measures

PrimaryChange in Percent of Glycosylated Hemoglobin 6 Months Following Enrollment
Time frame:
6 months from enrollment
Reported as:
Mean · Percent of glycosylated hemoglobin
Change in Percent of Glycosylated Hemoglobin 6 Months Following Enrollment
Percent of glycosylated hemoglobinControlLetter GradesFaces
Change in Percent of Glycosylated Hemoglobin 6 Months Following Enrollment-0.74 ± 0.37-0.55 ± 0.3-0.89 ± 0.3
SecondaryChange in Patient Understanding of Disease State

Change in patient understanding of disease state as assessed by questionnaire administered pre- and post-intervention.

Time frame:
2 weeks on average

Results for this outcome have not been posted.

SecondaryThe Number of Hemoglobin A1C Values Checked During 6 Month Study Period
Time frame:
6 months

Results for this outcome have not been posted.

SecondaryChange in Hemoglobin A1C Over 12 Months From Enrollment
Time frame:
12 months

Results for this outcome have not been posted.

Adverse events

Non-serious events are listed at a 0% frequency threshold.

Adverse event summary by group
GroupDeathsSeriousOther
Control—0/58 (0%)0/58 (0%)
Letter Grades—0/58 (0%)0/58 (0%)
Faces—0/61 (0%)0/61 (0%)

Baseline characteristics

Age, Continuous
Age, Continuous(years)ControlLetter GradesFacesTotal
Mean56.6 ± 3.357.8 ± 3.155 ± 3.556.4 ± 1.9
Sex: Female, Male
Sex: Female, Male(Participants)ControlLetter GradesFacesTotal
Female414544130
Male17131747
Race (NIH/OMB)
Race (NIH/OMB)(Participants)ControlLetter GradesFacesTotal
American Indian or Alaska Native0000
Asian0000
Native Hawaiian or Other Pacific Islander0000
Black or African American485048146
White2248
More than one race0000
Unknown or Not Reported86923
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Study locations

1 site
  • University of Pennsylvania
    Philadelphia, Pennsylvania 19104, United States
09

References and documents

Publications

  • Gopalan A, Tahirovic E, Moss H, Troxel AB, Zhu J, Loewenstein G, Volpp KG. Translating the hemoglobin A1C with more easily understood feedback: a randomized controlled trial. J Gen Intern Med. 2014 Jul;29(7):996-1003. doi: 10.1007/s11606-014-2810-4. Epub 2014 Feb 25. PubMed 24567202 ↗
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Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Feb 28, 2018, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
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Registry details

Key details

Study ID
NCT01143870
Lead sponsor
University of Pennsylvania
Responsible party
Sponsor
First posted
Jun 14, 2010
Start date
Apr 2010
Primary completion
Jul 2011
Completion
Jul 2011
Results posted
Feb 28, 2018
Last update
Feb 28, 2018

Study contacts

Kevin Volpp, M.D., PhD
principal investigator · University of Pennsylvania

Oversight

Data monitoring committee
No
View the source record on ClinicalTrials.gov ↗

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