CClinicalTrials.gg
CompletedNCT00404118SCOREUpdated Jun 6, 2017

Senior Coordinated Referral Study

An observational study in Aged, sponsored by VA Office of Research and Development. Completed at 4 sites in United States. Per ClinicalTrials.gov, last updated 2017-06-06.

Sponsored by VA Office of Research and Development · Observational

Study type
Observational
Model
Other
Time perspective
Retrospective
Enrollment
543
Sex
All
01

Study summary

Long-term care (LTC) can be defined as the range of institutional and home and community-based services that support individuals needing chronic care. The defining values of LTC in the VA include caring for patients in the "least restrictive environment consistent with meeting a patient's needs". VA faces an increasing demand for these services with the growing number of veterans 85 years and older, those most in need of LTC. Yet in fiscal year 2007, 87% of the 3.5 billion total VA dollars spent on LTC went to institutional care rather than the less restrictive Home and Community Based Services (HCBS). VA Central Office has formally committed to tripling the proportion of LTC that is HCBS between 1999 and 2011.

Study Objectives: (1) Develop and test measures of patient/caregiver and provider satisfaction. (2) Develop and test measures of process and cost of the LTC referrals.

Methods: Three VAMCs in VISN 11 are the study setting. This study was conducted from October 2007-June 2010 and utilized a variety of data sources throughout this timeframe. Data sources included: the Geriatric Extended Care form, telephone and in-person interviews, online and paper surveys, Extended Care Screening Committee meeting minutes, and technical reports from the Health Economics Resource Center.

Status: Complete.

Read the detailed description

Long-term care (LTC) can be defined as the range of institutional and home and community-based services that support individuals needing chronic care. The defining values of LTC in the VA include caring for patients in the "least restrictive environment consistent with meeting a patient's needs". VA faces an increasing demand for these services with the number of veterans 85 years and older, those most in need of LTC. Yet in fiscal year 2007, 87% of the 3.5 billion total VA dollars spent on LTC went to institutional care rather than the less restrictive HCBS. VA Central Office has formally committed to tripling the proportion of LTC that is HCBS between 1999 and 2011.

Findings from our team's study, Assessing Practice Variation in LTC Referrals (IIR 02-228, 2006), evaluated the LTC referral process from the perspective of the referring staff, administrators, and veterans and their families. We found that the referral process is frequently unstandardized, inefficient, and not supportive of referrals to home and community-based services. VAMCs across the country have varying ways of providing LTC referrals and some look promising. Measures of the outcomes for evaluating these systems are available with the exception of two important outcomes, satisfaction with the referral and its process and cost. The goal of this study is to develop the cost and process and satisfaction measures so that such an evaluation can be conducted.

Study Objectives: (1) Develop and test measures of patient/caregiver and provider satisfaction. (2) Develop and test measures of process and cost of the referrals. The long term objective of our research is to identify and implement models of LTC referral with the best outcomes.

Methods: Three VAMCs in VISN 11 with 3 different methods of LTC referral are the study setting. This study was conducted from October 2007-June 2010 and utilized a variety of data sources throughout this timeframe. Data sources include: the Geriatric Extended Care (GEC) form, telephone and in-person interviews, online and paper surveys, Extended Care Screening Committee meeting minutes, and technical reports from the Health Economics Resource Center (HERC). The GEC forms provided recruitment information for Veterans, caregivers, social workers and nurses in both the cost and satisfaction portions of the study and were randomly pulled by the Clinical Application Coordinators at each site. Recruitment information for VA and non-VA long term care (LTC) coordinators was supplied by Site Investigators. The cost portion of the study also utilized the Extended Care Screening Committee meeting minutes and salary information for VHA employees from the HERC technical report.

Site Investigators facilitated completion of the paper surveys by attending department meetings, and coordinated in-person interviews with providers interested in participating in the study. For all telephone interviews, participants received an introduction to the study through the mail or email. Veterans and caregivers were mailed information while VA social workers, nurses, physicians and LTC coordinators were contacted via email. Potential participants then received a telephone call from a Research Assistant who further explained the study and inquired about his/her interest in participation. For the satisfaction online survey, providers were able to complete the survey after receiving the email introduction.

Status: Complete.

02

Conditions studied

  • Aged

Keywords

  • long-term care
  • satisfaction
  • cost
03

In context

Lead sponsor

VA Office of Research and Development is the lead sponsor of 1,733 studies on the registry; 396 are open to participants now.

Of its 206 completed or terminated interventional studies of FDA-regulated products, 180 (87%) have results posted.

Counted across the registry records on this site, refreshed daily.

04

Who can participate

Ages eligible
Child (0–17), Adult (18–64), Older adult (65+)
Sexes eligible
All
Accepts healthy volunteers
No
Sampling method
Non-probability sample

Study population

Patients for whom a Geriatric and Extended Long-Term Care referral form was completed. For each of these patient's his/her family caregiver, provider making the referral, and long-term care program coordinator is also included.

Inclusion criteria

Veteran with completed Geriatrics and Extended Care Referral Form in data base at study site

Exclusion criteria

Exclusion Criteria:

Inability to complete telephone interview

05

Study design

Observational model
Other
Time perspective
Retrospective
Enrollment
543 participants (actual)
06

What researchers measure

Primary outcomes

  1. Development of Long-Term Care Satisfaction and Cost Measures

    Time frame: 09/25/2007-06/30/2010

07

Study locations

4 sites
  • VA Ann Arbor Healthcare System, Ann Arbor, MI
    Ann Arbor, Michigan 48105, United States
  • Battle Creek VA Medical Center, Battle Creek, MI
    Battle Creek, Michigan 49037, United States
  • John D. Dingell VA Medical Center, Detroit, MI
    Detroit, Michigan 48201, United States
  • VA Puget Sound Health Care System Seattle Division, Seattle, WA
    Seattle, Washington 98108, United States
08

Updates

Tracking since Sep 25, 2026
No changes since tracking began. The registry record was last updated on Jun 6, 2017, before this site started recording changes on Sep 25, 2026. Its history is on ClinicalTrials.gov ↗
09

Registry details

Key details

Study ID
NCT00404118
Lead sponsor
VA Office of Research and Development
Responsible party
Sponsor
First posted
Nov 27, 2006
Start date
Sep 25, 2007
Primary completion
Jun 30, 2010
Completion
Jun 30, 2010
Last update
Jun 6, 2017

Study contacts

Sheri Reder, PhD MSPH
principal investigator · VA Puget Sound Health Care System Seattle Division, Seattle, WA

Oversight

Data monitoring committee
No
View the source record on ClinicalTrials.gov ↗

Not currently enrolling

This study is completed, as verified in Jun 2017. You cannot join it, but the record below documents what was studied.

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